The staff at our local branch are excellent. My wife is a disabled traveller and needs assistance. Hays have been very good in helping us arrange what she requires in order to make the journey less st... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hays have become our “go to” place now when booking a holiday. We usually try to see Gemma when we go as she listens to all our preferences and dislikes, of which there are quite a few. She has come... Se mer
I always book my own travel, but decided to go 'old school' again, and am so glad I did. Dora was my Agent and because I am time poor we did a bit thru' email. I gave her criteria and she came up with... Se mer
Företaget har svarat
As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service fr... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
43b Cornhill bury, IP33 1DX, Bury St Edmunds, Storbritannien
- 01284606559
5,0
Utmärkt
839 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
We were able to book the holiday on the…
We were able to book the holiday on the date we wanted with a discount for Black Friday from Titan. Staff were knowledgeable, helpful, professional and friendly.
15 november 2025
Svar från Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Svar från Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Excellent friendly
Excellent friendly, patient and knowledgeable service, Nothing was too much trouble
8 november 2025
Svar från Hays Travel - Bury St Edmunds
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The staff were excellent and very…
The staff were excellent and very helpful, I got the holiday i wanted at a great price thank you
10 november 2025
Svar från Hays Travel - Bury St Edmunds
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Booked! From the first phone call the staff…
From the first phone call the staff have been amazing - Danielle took criteria from me and found several options. We then went to Bury branch and Lily Mae booked the holiday for us. It was stress free and we are really happy with our booking.
15 november 2025
Svar från Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Svar från Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
We had the best service from Gemma at…
We had the best service from Gemma at bury st Edmund’s branch.
She was very knowledgeable about the kind of holiday we wanted and some of the disability challenges we have.
She landed us the best cruise, with the intinary we wanted/
The best customer service, friendly and kind.
We were kept informed at every stage.
Recommendations at the highest
13 november 2025
Svar från Hays Travel - Bury St Edmunds
Thank you Rachel & Tracey for leaving a lovely review! Was really nice to meet you both :)
I spoke with Gemma she was professional…
I spoke with Gemma she was professional but very friendly and helpful.
12 november 2025
Svar från Hays Travel - Bury St Edmunds
Thank you for your lovely review!
Always helpful
Always helpful. Will always do their best to give you the best price. Wouldn't go anywhere else.
12 november 2025
Svar från Hays Travel - Bury St Edmunds
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All my needs were met
All my needs were met and Lilli-Mae worked hard to get me an affordable deal for my family and I.
11 november 2025
Svar från Hays Travel - Bury St Edmunds
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Polite and easy to discuss
2 november 2025
Svar från Hays Travel - Bury St Edmunds
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Belinda who helped us was fantastic
9 november 2025
Svar från Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Svar från Hays Travel - Bury St Edmunds
Thank you for leaving a kind review! We hope you have a wonderful holiday!
Good service
We always get good service with Belinda and that is why we keep going back. She knows what type of holiday we are seeking.
3 november 2025
Svar från Hays Travel - Bury St Edmunds
Thank you for leaving a kind review! We hope you have a wonderful holiday!
Svar från Hays Travel - Bury St Edmunds
Thank you for leaving a kind review! We hope you have a wonderful holiday!
My experience using Hays travel for a Cunard cruise to the Norwegian fiords with Michel Roux next November 2026.
My experience using Hays travel for the first time ever last week,was excellent from Start to Finish.
Start was a cunard cruise enquiry with Cruise expert in the store -Katie.
Finish was actually booking in the store,and paying for a two cabin deposit 5 days later for a 12 night Norwegian fiords cruise with Michel Roux for next November..
I only did this because of the professional in store service I received from start to finish, many thanks, Katie, Grace and Belinda for your personal assistance in store in Bury St Edmunds.
1 november 2025
Svar från Hays Travel - Bury St Edmunds
Thank you for leaving a kind review! We hope you have a wonderful holiday!
Svar från Hays Travel - Bury St Edmunds
It was a pleasure - i'm sure you'll Disneyland Paris !
Svar från Hays Travel - Bury St Edmunds
Thank you for your kind comments
As always staff are very helpful and…
As always staff are very helpful and make booking a very streamlined and easy experience. Thankyou ladies 👍
19 oktober 2025
Svar från Hays Travel - Bury St Edmunds
Thank you for your lovely review!
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