From the moment I walked to ask about a cruise I was treated in such a friendly, yet professional way by Fay; it was such a pleasant experience. The whole process was carried out in a relatively sh... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Listened to our requirements went through plenty of options and suggestions nothing was too much trouble even though we took a while to make up our minds
Företaget har svarat
The young lady in the shop was very pleasant and helpful. Did not pressure us at all and gave us all the required information. Took all the pressure off, much easier than booking on-line and I felt mo... Se mer
Företaget har svarat
Friendly greeting, asked what we were after, helpful in finding options. No pressure from Gillian to book there and then. Gave her card, we phoned back to book, unfortunately it had gone but she... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
18 The Rake Precinct, CH62 7AD, Bromborough, Storbritannien
- 01514386597
4,9
Utmärkt
600 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really good service Louise the Travel…
Really good service Louise the Travel Agent was extremely helpful, I did not know where or what I wanted, Louise looked at lots of options and I chose a lovely holiday. So I would like to thank her x
3 juli 2025
Svar från Hays Travel - Bromborough
Hi Jennifer thank you so very much for the lovely review, :) Louise
Excellent customer service from Louise…
Excellent customer service from Louise very informative listened to our requests found us the best deal
1 juli 2025
Svar från Hays Travel - Bromborough
Hi Susan thank you so very much for the lovely review, :) Gillian
Kirsty was just really helpful as always
Kirsty was just really helpful, we told her the budget and she nearly did it, but she was right about the drinks package for our cruise. Really helpful and got us a really lovely cabin, gave us a 3d tour of the ship and also got us on board credit. Always helpful in this branch.
15 juni 2025
Svar från Hays Travel - Bromborough
Thanks so much for the great feedback Nicola, I can't wait to hear all about your cruise :) Kirsty
Resolution of difficult booking
The receptionist could not of been more helpful under a very difficult booking procedure. She had great patience and knew exactly the best way forward!
19 juni 2025
Svar från Hays Travel - Bromborough
Thank you so much for your lovely feedback - we had a challenge :) but we got it all sorted, enjoy your trip to Lanzarote, Kirsty
Svar från Hays Travel - Bromborough
Thanks for booking both your holidays with us :) Sarah & Kirsty x
Great help and easy booking with…
Great help and easy booking with yourself
Nothing was to much of a problem great customer service
3 juni 2025
Svar från Hays Travel - Bromborough
Thanks for leaving a great review and for booking with us again. I can't wait to hear about your trip to Rhodes :) Kirsty
The ladies were so helpful and…
The ladies were so helpful and friendly. I had really good advice and so booked my holiday
4 juni 2025
Svar från Hays Travel - Bromborough
Thanks so much for trusting me to recommend your holiday to Croatia :) I know you will have a fantastic time, Kirsty
Amazing staff
All the staff were really lovely, Kirsty dealt with us and she was so patient. We told her where we wanted to go and she sorted it for us, felt really looked after. Thank you
11 juni 2025
Svar från Hays Travel - Bromborough
Thank you so much for the fantastic feedback and trusting me to book your trip to Krakow, Kirsty x
Svar från Hays Travel - Bromborough
Hi Andrew, thanks for you review, have an amazing time in Belek and thanks again for booking with us Louise :)
Another excellent booking experience
Thanks for booking us the cruise we wanted and for staying late into the evening to get it done ahead of the price increase.
13 maj 2025
Svar från Hays Travel - Bromborough
Thank you for booking with me once again , so glad that I saw the offer was finishing and staying late was not an issue. Thanks again Louise.
Quick,Efficient and knowledgable.
Quick, efficient, knowledgable and friendly. Always wanting to go the extra mile.
4 maj 2025
Svar från Hays Travel - Bromborough
Thanks for the great feedback and booking with us again :) Sarah
Very helpful and efficient staff…
Very helpful and efficient staff member, made booking process straightforward.
29 april 2025
Svar från Hays Travel - Bromborough
Thank you for you 5* review , it was a pleasure to help you with your flight to see family in Armenia. Thanks again Louise.
Svar från Hays Travel - Bromborough
Thanks for this Laura - your cruise is going to be amazing :) Kirsty
The ladies at Hays Bromborough are…
The ladies at Hays Bromborough are amazing, Louise and her collegue made us feel so welcome and found us exactly what we wanted
26 april 2025
Svar från Hays Travel - Bromborough
It is our pleasure , so glad we were able to find you a fab deal to the Costa Brava much better than York :) Thanks again Louise & Gill
I had a wonderful cruise with Celebrity…
I had a wonderful cruise with Celebrity and thanks to your wonderful staff at Bromborough will be enjoying 3 more cruise’s this year and 1 booked for next year they are so helpful and patient will always go back to them
25 april 2025
Svar från Hays Travel - Bromborough
Hi Valerie, so pleased you had a wonderful cruise, and thank you for always choosing us to book your holidays with, it is always a pleasure to see you, best wishes Gillian :) x
Professional, friendly service once again !
Always greeted by Gill with a warm welcome and a smile.
Family holiday booked with ease.
Would definitely recommend booking with the Bromborough girls at Hays travel for all of your holiday needs.
24 april 2025
Svar från Hays Travel - Bromborough
Thank you Tracy for the lovely review, always my pleasure to book your holidays xxGill
Svar från Hays Travel - Bromborough
Hi Natalie
Thank you for the lovely review and for booking your holiday with Hays Travel
Sarah
Svar från Hays Travel - Bromborough
Thanks for the great feedback :)
Generel enquiry with a surprising result
went into the Bromorough office for something and came out with a perfect holiday insurance. dealt with in a professional manner
16 april 2025
Svar från Hays Travel - Bromborough
Thanks for the great feedback :) Kirsty
Perfect experience
Perfect experience. Anything we asked for was no problem at all which some of our unusual requests to do with allergies can be challenging sometimes.
16 april 2025
Svar från Hays Travel - Bromborough
Thanks for the great feedback Kieran, it was a pleasure being able to get everything sorted for your family trip to Cyprus :) Kirsty
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.