Great customer service, Braintree staff very helpful in finding me another holiday, will use them again later this year. Many thanks.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The lovely staff in the Braintree store, are welcoming friendly entertaining and knowledgeable, over the last few months we have spent a few hours booking 3 separate holidays and have got to know the... Se mer
We had a great experience, the team couldn't have done more to help us find our holiday and we are very happy with their service. They even stayed well beyond the closing time to get the booking confi... Se mer
Företaget har svarat
We visited Hays Travel yesterday to book our holiday to Malta for next May and had such a wonderful experience with Lisa & Brooke. From the moment we arrived, their knowledge and advice were fantas... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
1 New Street, CM7 1ER, Braintree, Storbritannien
- 01376777978
4,9
Utmärkt
293 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Braintree
Thank you for your lovely review, it was a pleasure to help you with your holiday. Millie
Wonderful
Jessie was very helpful in my friend and I booking our holiday, very knowledgable, very friendly.
We will defiantly come back to book more holidays.
17 oktober 2023
Svar från Hays Travel - Braintree
Thank you for your lovely review! It was lovely meeting you both, and I look forward to helping you book your next one! Jessie
Svar från Hays Travel - Braintree
Thank you for your review, and I hope you have a fantastic holiday. Jessie
#TeamHaystravel Braintree xxxx
Very Efficient services !.
Friendly and very professional staffing.
Staff Always ready to help.
23 september 2023
Svar från Hays Travel - Braintree
Thank you for your review, and I'm glad you are happy with our service in store. It's always lovely to receive feedback. Millie
Great service. Thank you.
Charli’s customer service was great. She was patient, and really took note of our preferences. Thank you.
11 september 2023
Svar från Hays Travel - Braintree
Thank you for leaving me such a lovely review, it means a lot to get great feedback like this. Charli
Told the young lady what we wanted and…
Told the young lady what we wanted and she came back with some great ideas
15 september 2023
Svar från Hays Travel - Braintree
Thank you for your review, it was a pleasure to help you with your holiday. Jenny.
Very friendly staff
Very friendly staff! No hassle and booked a holiday straightaway! Would much rather book through hays than go online.
21 augusti 2023
Svar från Hays Travel - Braintree
Thank you for your review Lorraine, it is a pleasure to help you with your holidays. Charli
Jenny who I saw was absolutely…
Jenny who I saw was absolutely brilliant and she has said every thing will be sort for my wife and myself for when we go on holiday.
5 september 2023
Svar från Hays Travel - Braintree
Thank you Paul for such a lovely review. I'm so pleased I was able to help you find the perfect holiday for you and your wife. Jenny x
Jessie was amazing in the Braintree…
Jessie was amazing in the Braintree store
She put me at ease & found me my great holiday for the next day & a morning flight
Very friendly chatty & a really lovely lady
Thank you hays
31 augusti 2023
Svar från Hays Travel - Braintree
Thank you so much for your lovely review. It was an absolute pleasure helping you book this. Hope to see you again soon. Kind regards Jessie
Brilliant service
The consultant was efficient,knowledgeable and answered all our enquires with a smile .
26 augusti 2023
Svar från Hays Travel - Braintree
Thank you for your kind words and for taking the time to leave us a review. It was a pleasure to help you with your city break, and I'm sure you'll have a wonderful time. Jessie
Helpful advisors
Helpful advisors. Friendly and knowledgeable. Lots of offers and choice. A smooth and easy process.
22 augusti 2023
Svar från Hays Travel - Braintree
Thank you very much for your kind feedback, and coming back to us for your new holiday. Jessie
Fantastic staff
Fantastic staff, extremely helpful and cheaper than if I’d booked online
7 augusti 2023
Svar från Hays Travel - Braintree
Thank you for your review Mark, and I'm glad I was able to help you with your trip. Millie
First time booking a cruise found Charli very helpful and…
Found Charli very helpful and informative
6 augusti 2023
Svar från Hays Travel - Braintree
Thank you for your lovely feedback. It was a pleasure to help you, and I'm sure you'll love your cruise! Charli
Holiday Booking
The assistant, Charlie, was very helpful and found us exactly what we were looking for. She was a very pleasant person as well
4 augusti 2023
Svar från Hays Travel - Braintree
Thank you for your feedback, that is really nice to hear. Charli
We could not have received a better…
We could not have received a better service staff are so friendly helpful and polite we got everything we wanted great team and a big thank you to Jenny
3 augusti 2023
Svar från Hays Travel - Braintree
Thank you so much for your lovely feedback, and for booking your holidays through us. Jenny
Long weekend to Florence
Long weekend to Florence
Cannot fault the service received from Hays. They were friendly, very helpful and I would not hesitate to use Hays again in the future
26 juli 2023
Svar från Hays Travel - Braintree
Thank you very much for your review. I'm very glad you were happy with our service, and hope you have a wonderful trip. Charli
It doesn’t matter what you go in there…
It doesn’t matter what you go in there for, an enquiry or to book a holiday etc.the staff are always friendly and helpful.
24 juli 2023
Svar från Hays Travel - Braintree
That is lovely feedback, thank you for coming to us for your holidays, and for leaving us a review. Millie
Braintree Branch Review
I have utilised the Hays branch now for the last two main holidays . The staff are very knowledgeable and make me feel very welcome on what can be sometimes a stressful experience. On this occasion Jenny from the Braintree branch was a credit to Hays. She understood my needs and was able to get the holiday and flights that we required. I would strongly recommend Hays at Braintree to all of m friends and colleagues.
29 juli 2023
Svar från Hays Travel - Braintree
Thank you for the lovely 5* review. We are so pleased we managed to help you find your perfect holiday. Jenny
Svar från Hays Travel - Braintree
Thank you for your lovely feedback. Charli
Always great service from Hays…
Always great service from the girls in Hays, they always listen and just booked another holiday
8 juli 2023
Svar från Hays Travel - Braintree
Thank you for your lovely review. We are so pleased we were able to help you find your perfect holiday. Jenny
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.