the staff member who dealt with us, Gemma, went well beyond what I expected, and all the staff in the shop were helpful. They all contributed with their own experiences for the place we were booking.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent experience as usual. You could do with better equipment as the computer kept going off the young girl who dealt with us was a star.
Företaget har svarat
Sarah - As always the personal touch. Aware of our preferences. Already done some background research before we came in so booking process smooth and efficient and above all else friendly. Gillian
Företaget har svarat
As usual our booking was effortless, brilliant expediente service. Superb staff giving us exactly what we wanted in a very knowledgeable and helpful way. It couldn't possibly be surpassed.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
St Andrews Court, BL1 1LD, Bolton, Storbritannien
- 01204 397367
4,9
Utmärkt
963 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Another visit to Hays Travel Bolton
Another visit to Hays Travel Bolton.
Cruise booked efficiently and professionally with Beth and additional input from Talia.
19 juni 2026
Svar från Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We hope you have a wonderful cruise!
Svar från Hays Travel - Bolton
We are so glad Talia made your experience easy. Thank you for your kind words.
Hays Bolton
Always book through Hays in Bolton as they are very knowledgeable. The branch staff are very friendly and welcoming, especially Claire and Sarah who we have dealt with on numerous occasions. They make the task of booking a holiday very smooth and simple and we much prefer dealing with a person rather than book it ourselves. Would highly recommend
10 juni 2026
Svar från Hays Travel - Bolton
Thank you for your very kind review. It is always a pleasure to see you both and to book your holidays. We are sure you will have a great time in Tenerife next year.
I called into to my local branch for…
I called into to my local branch for advice on a holiday i was interested in. I spoke with a member of staff called Talia who went above and beyond to help me. She's a credit to your company. I booked the holiday i was interested in i left the shop a very happy person.
11 juni 2026
Svar från Hays Travel - Bolton
We are so pleased to hear that you had such a positive experience with us. Thank you so much for your kind words regarding Talia's service, We are delighted that Talia could help you book the perfect holiday!
Assistant was friendly and very helpful…
Assistant was friendly and very helpful going through everything. We didn't feel rushed.
6 juni 2026
Svar från Hays Travel - Bolton
We're delighted our team provided helpful, unhurried service. Thank you for your kind words.
helpful and informative staff
24 maj 2026
Svar från Hays Travel - Bolton
Thank you for booking with us and for your very kind review. We are sure you will have a great time in Paris :)
Friendly and approachable staff
Friendly and approachable staff, explained everything in detail.
2 juni 2026
Svar från Hays Travel - Bolton
Thank you for taking the time to review our service. It was a pleasure to see you and to book your holiday for you. We are sure you will have a great time in Benidorm. If you need anything before you go you know where we are :)
Always very helpful and friendly.
31 maj 2026
Svar från Hays Travel - Bolton
Thank you for your lovely feedback, Glad we could get you sorted and we hope you have a great holiday:)
Svar från Hays Travel - Bolton
We are so pleased you found our staff excellent. Thank you for your kind words and positive feedback.
The personal service where the staff…
The personal service where the staff are prepar3d to spend time and help .
31 maj 2026
Svar från Hays Travel - Bolton
We're glad you enjoyed your experience. We appreciate your kind words about our staff.
Gemma was a star booking was easy no…
Gemma was a star booking was easy no messing we will be back soon to maybe book another holiday
22 maj 2026
Svar från Hays Travel - Bolton
Thank you so much for your kind words. We are glad Gemma got you all sorted and hopefully we will see you soon to book your next one :)
Everything was expertly explained and…
Everything was expertly explained and carried out without any fuss. I had a location and an hotel already in mind so the booking was arranged at a slightly lower price than previous quotes. Beth any also helped me arrange travel insurance. All good .
27 maj 2026
Svar från Hays Travel - Bolton
We're so pleased to hear everything was expertly explained and carried out smoothly, especially securing a better price and assisting with travel insurance. Thank you for your kind words!
Always a pleasure when I book with hays…
Always a pleasure when I book with hays travel such a brilliant service wouldn't book with anyone else
23 maj 2026
Svar från Hays Travel - Bolton
Thank you for you lovely words and for choosing to book again with us. We're glad to hear you received such brilliant service and we hope you have an amazing holiday!
Claire was very helpful at the Bolton…
Claire was very helpful at the Bolton branch. We are very grateful for the personal, stress free services by Hayes. It's great to have a real and helpful person to complete the process on our behalf.
Thank you
24 maj 2026
Svar från Hays Travel - Bolton
Hi thank you so much for your lovely feedback, really is appreciated.
Very helpful with the booking
9Very helpful with the booking. Explained everything to me in detail.
24 maj 2026
Svar från Hays Travel - Bolton
Thank you for your lovely feedback. We're glad to hear that you found the booking process so easy and we hope you have a lovely holiday
Friendly efficient service all aspects…
Friendly efficient service all aspects of holiday explained thoroughly.!
23 maj 2026
Svar från Hays Travel - Bolton
We are so glad Gemma managed to get your holiday booked, thank you so much for your lovely comments.
The young lady was very helpful and she…
The young lady was very helpful and she found us the holiday that we wanted
22 maj 2026
Svar från Hays Travel - Bolton
So glad Sarah managed to find your perfect holiday, have a lovely time.
Fantastic service
Fantastic service I walked in told them exactly what I wanted and they tailored it there and then with no sales pressure at all
22 maj 2026
Svar från Hays Travel - Bolton
We are so pleased to hear we could tailor exactly what you wanted without any pressure. You are all going to have a fab time together and we cant wait to see the pics of the wedding xx
Another Cruise Booked
We’ve now booked four cruises through Hays Travel and Sarah, and every experience has been an absolute pleasure from start to finish.
We had several different dates throughout the year that we wanted to explore, and Sarah made the whole process incredibly easy. She clearly explained all the available options, with pricing structured transparently so we could easily compare what worked best for us. This included flights, transfers, the cruise itself, and any additional stay-overs where required.
Overall, a very smooth and professional experience every time. Our go-to company and cruise representative without hesitation.
22 maj 2026
Svar från Hays Travel - Bolton
Thank you so much for your lovely feedback and for choosing to book again with us. We're glad to hear that Sarah has been so helpful in getting your cruises booked for you and that she made the whole process so easy to book.
We hope you have some amazing holidays! And we look forward to booking your next one
Booking a cruise holiday
Gemma rang me to help me book a cruise holiday we had discussed a couple of weeks earlier. She was very informative and helpful helping me choose a cabin. Everything was taken care of swiftly and easily. I would never think of booking a holiday with any other company. All the staff at Hays in Bolton are friendly and knowledgeable
19 maj 2026
Svar från Hays Travel - Bolton
Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and that we could make your cruise booking so easy. We appreciate your loyalty!
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