Hays Travel - Bluewater Omdömen 

WE DIDNT GET THE ROOM WE WERE TOLD WE WOULD GET.
But when we arrived we could get a bigger room if we paid an extra 43 EUROS A DAY
THAT WAS BEFORE WE SAW THE ROOM .
THE TRAVEL INSURANCE YOU SELL ISNT WORTH THE PAPPER ITS WRITTEN ON.
RANG INSURANCE TO GO THROUGH DETAILS. NO SAID THE SHARK WE WILL GIVE YOU ANOTHER COMANY TO RING. AND PAY THEM EXTRA. BUT YOU STILL HAVE TO PAY OUR FEE. THATS WHY I CANCELLED.
HAYS MUST KNOW THIS INSURANCE IS POOR. BUT A NICE BIT OF COMMISSION IS NICE HAYS ISNT IT.

Layla was very helpful finding us a holiday on a budget.

I visited the Bluewater branch twice when booking my holiday and on both occasions Evie helped me.
She was very patient and helpful and showed a good professional knowledge of holidays available that met our requirements.
I would have no hesitation in recommending this branch to friends.

She was very helpful and know what I need and quick too

Good experience throughout

The whole booking process was smooth and efficient from the moment we sat down to speak to Gracie who answered all our questions and we are now looking forward to our trip.

Very good, we were looked after in a very professional manner. Thank you.

Evie was splendid Nothing was too much trouble. I shall certainly be using Hayes again

Maxine was very helpful but the booking was a very long drawn out experience.

I used Hayes to book a last minute holiday with a tight budget. The staff were lovely and supportive, helping me to find the perfect holiday which fulfilled all my requirements. Thanks to them the holiday was wonderful and I will be using them again.

Thank for to all the staff who helped us booking our holiday. Very friendly and we will be back to book again 😀

Good Customer Service
Friendly team
Good knowledge of the holiday we were asking about
Polite and patient

They’re helped in every thing I wanted.
Every one looked after us , even the manager.

We called in by chance looking for a holiday somewhere special for my wife’s birthday, we were greeted by Karen who sat with us and discussed what we wanted, she gave us several ideas.
Karen emailed us a couple of quotes which we looked at, we decided where we wanted to go and we booked an appointment with Karen to finalise what we wanted and booked our holiday for us.
We never felt any pressure, we have never booked with Hays before, we normally always use Tui or Virgin when choosing our holiday but not anymore, we felt so looked after Hays will be our first choice from now on👏👏

Karen was so attentive and helpful, nothing was too much trouble she is a great asset to Hays Travel 5 star 👏👏👏👏👏

Amazing service form Larriane friendly and happy and a pleasure to deal with thank you xx

Came into the shop, was greeted well and the service that we received was well and friendly.
Was able to book the hotel and was pleased with the service.

Booked a holiday with agent Gracie who thoroughly took her time, going through lots of options until we found exactly what we wanted. Thank you Gracie x

The service that Gracie from the Bluewater store gave me was outstanding during my recent visit, she was very professional, honest, full of advice and super helpful!
Walked in with an idea, waked out with a trip booked!

We came in to the bluewater store to enquire and gracie was a great help! Made it effortless
Thank you