We try to avoid busy times so seeing Lorna only involved a short wait. Initially went in to get help with boarding passes. After that we made an enquiry about a cruise for 2027. Lorna investigated var... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lorna, always rebook with Lorna, shes patient with me and takes time to go througjh everything. Also gives yoy excellent after service too
Företaget har svarat
When we arrived at Hay's in Blackwood we were greeted by Finley, who was polite and happy to look for a holiday for us. Finley took time to ask as which holiday we were looking for and he viewed sev... Se mer
Företaget har svarat
We visited Hays in Blackwood. Finley made myself and my partners visit very welcoming, he smiled and greeted us with a hello, and once we told him what we were looking for he started looking. He looke... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Unit 1A, The Market Place, NP12 1AU, Blackwood, Storbritannien
- 01495805022
5,0
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Lorna
Lorna, always rebook with Lorna, shes patient with me and takes time to go througjh everything. Also gives yoy excellent after service too
22 augusti 2026
Svar från Hays Travel - Blackwood
Thank you for giving me a lovely review, i do appreciate the time you taken to give this :)
Sydney was extremly helpful
Sydney was extremly helpful, and made the experience enjoyable 😉
22 augusti 2026
Svar från Hays Travel - Blackwood
Hi Jayne Thank You so much for leaving this lovely feeback I really appreciate it I Hope you have an amazing Holiday! -Sydney :)
Absolutely fabulous communication…
Absolutely fabulous communication really professional highly recommend
Booked all my holidays with Susan
20 augusti 2026
Svar från Hays Travel - Blackwood
Hi Sarah, thank you for taking the time to leave me a review and booking your holidays with me, Susan
We try to avoid busy times so seeing…
We try to avoid busy times so seeing Lorna only involved a short wait. Initially went in to get help with boarding passes. After that we made an enquiry about a cruise for 2027. Lorna investigated various options regarding destinations and price. We found the right cruise for us and booked it. Also had a holiday insurance quote after it was fully explained and booked that as well. When contacting next day had very satisfactory information from other members of staff. Highly recommend.
20 augusti 2026
Svar från Hays Travel - Blackwood
Thank you for taking time to give Lorna a lovely review, we will make sure that she sees this :)
Svar från Hays Travel - Blackwood
Thank you for taking time to give Susan a lovely review, we will make sure that she sees this :)
Svar från Hays Travel - Blackwood
Good morning Michael, thank you for booking with us & taking the time to leave this feedback :) - Olivia
Sue was fantastic can’t fault the…
Sue was fantastic can’t fault the service not the first time I have used and would definitely recommend
7 augusti 2026
Svar från Hays Travel - Blackwood
Thank you for taking time to give Susan a lovely review, we will make sure that she sees this :)
Holiday booked effortlessly
Sue , provided expert knowledge and sorted our holiday out effortlessly . A perfect experience
13 augusti 2026
Svar från Hays Travel - Blackwood
Thank you for taking time out and giving Susan a lovely review, i will make sure that she sees this - :)
Sydney was a true professional
Sydney was a true professional. Thank you for your kindess and moreso patience.
11 augusti 2026
Svar från Hays Travel - Blackwood
Good morning, thank you for booking with us and taking the time to leave this feedback. We will pass your comments on to Sydney :)
Svar från Hays Travel - Blackwood
Good morning, thank you for booking with us and taking the time to leave this feedback. We will pass your comments on to Lorna :) - Olivia
Excellent service
Excellent service, brilliant staff. Wouldn't book my holiday with anyone else.
11 augusti 2026
Svar från Hays Travel - Blackwood
Hi Clare, thank you so much for booking with us once again &taking the time to leave this feedback. We will pass your comments on to Susan :) - Olivia
Svar från Hays Travel - Blackwood
Thank you for the review Lee, its always a pleasure booking your holiday with us in Blackwood, you are a very valued customer and thank you for your continued support!
Travel agent we dealt with was helpful…
Travel agent we dealt with was helpful and informative.Very friendly
8 augusti 2026
Svar från Hays Travel - Blackwood
Thank you so much for the lovely feedback, we really do appreciate it
Olivia is always so helpful nothing is…
Olivia is always so helpful nothing is to much trouble for her and always explains everything to us & makes sure we understand everything
9 augusti 2026
Svar från Hays Travel - Blackwood
Good afternoon, thank you for booking with me once again & leaving this feedback. It is always a pleasure to book your holidays :) - Olivia
When we arrived at Hay's in Blackwood…
When we arrived at Hay's in Blackwood we were greeted by Finley, who was polite and happy to look for a holiday for us.
Finley took time to ask as which holiday we were looking for and he viewed several places for our budget.
Thank you Finley and Hays holidays.
1 augusti 2026
Svar från Hays Travel - Blackwood
Hi John, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday! :) -Finlay
Very helpfull staff
31 juli 2026
Svar från Hays Travel - Blackwood
Thank you for taking time out to give us your feedback, we really do appreciate :)
Olivia was very patient while booking 3…
Olivia was very patient while booking 3 cruises for 3 different couples
6 augusti 2026
Svar från Hays Travel - Blackwood
Hi Pamela, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday! :) - Olivia
Honestly couldn’t believe how helpful
Honestly couldn’t believe how helpful
The staff was they sorted an explained every part start to finish of our holiday can’t wait
30 juli 2026
Svar från Hays Travel - Blackwood
Hi Jamie, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday!
Svar från Hays Travel - Blackwood
Hi Ruth, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday! We will pass on your lovely comments over to Olivia :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.