As usual Helen was my travel adviser. She is extremely friendly, curtious and efficient . Very helpful with any travel advice I need. She genuinely does the best for her customers. Everyone at Hays B... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very good service from all the staff at Hays Travel Birkenhead particularly a from a lady named Leah she explained everything in detail about our cruise holiday , first class service.
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The staff are so friendly. They listen to your requests and match a holiday to suit your budget, offering great value for money. The holiday package is explained in detail, tickets and itinerary prov... Se mer
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Assistant Helen listenedto our requirements and came up with three choices of interest to us and one just fitted what we were looking for . Having worked in sales myself she was spot on by offering... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
208/210 Grange Road, CH41 6EA, Birkenhead, Storbritannien
- 01514386593
4,9
Utmärkt
700 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendliest and welcoming branch
As usual Helen was my travel adviser. She is extremely friendly, curtious and efficient . Very helpful
with any travel advice I need. She genuinely does the best for her customers. Everyone at Hays Birkenhead are thoroughly professional & friendly. I wouldn’t go anywhere else to book my holidays.
12 september 2026
Svar från Hays Travel - Birkenhead Grange Rd
Catherine Tootle,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was excellent and that our team made the process simple and easy for you.
Kind Regards
Hays Travel Birkenhead
Svar från Hays Travel - Birkenhead Grange Rd
REID,
We are so glad to hear that you had a positive experience with our service and found our team helpful. Thank you for your kind words.
Kind Regards
Hays Travel Birkenhead
Svar från Hays Travel - Birkenhead Grange Rd
Terri,
We're so glad to hear our team provided you with a quick and efficient experience! We appreciate your kind words.
Kind Regards
Hays Travel Birkenhead
Happy friendly very helpful staff
Happy friendly very helpful staff, feeling like nothings too much trouble to the staff, getting us the holiday we want all in all a loveley experience.
7 september 2026
Svar från Hays Travel - Birkenhead Grange Rd
Hi Anne,
Thank you for your wonderful review! We are so pleased to hear that our Georgia made your experience lovely and that nothing was too much trouble in getting you the holiday you wanted.
Kind Regards
Hays Travel Birkenhead
The young lady who we spoke to was very…
The young lady who we spoke to was very helpful polite and happy to help
3 september 2026
Svar från Hays Travel - Birkenhead Grange Rd
Hi Kim,
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience and found our Charleigh to be helpful and polite. We truly appreciate your kind feedback.
Kind Regards
Hays Travel Birkenhead
Excellent service
Very good service from all the staff at Hays
Travel Birkenhead particularly a from a lady named Leah she explained everything in detail about our cruise holiday , first class service.
25 augusti 2026
Svar från Hays Travel - Birkenhead Grange Rd
Mr Davin,
Thank you so much for your wonderful feedback! We are delighted to hear that you received such first-class service and that everything was explained in detail for your cruise holiday.
Kind Regards
Hays Travel Birkenhead
Nice friendly welcome
Nice friendly welcome. Holidays are reasonably priced most of the time
30 augusti 2026
Svar från Hays Travel - Birkenhead Grange Rd
Valerie Glover,
Thank you for your lovely review! We are so pleased to hear that you experienced a friendly welcome and found our holidays to be reasonably priced.
Kind Regards
Hays Travel Birkenhead
Excellent customer service
Excellent customer service, staff always welcoming and Helen is always ready to help and support in finding what we want.
23 augusti 2026
Svar från Hays Travel - Birkenhead Grange Rd
Alisa ,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team is always welcoming and helpful in finding what you're looking for.
Kind Regards
Hays Travel Birkenhead
James and Charliegh were very…
James and Charliegh were very knowledgeable and helpful and made booking both holidays stress free, they are both a credit to your organisation.
14 augusti 2026
Svar från Hays Travel - Birkenhead Grange Rd
Michael,
Thank you for your wonderful feedback! We are so pleased to hear that our team made booking your holidays stress-free. We truly appreciate your kind words.
Kind Regards
Hays Travel Birkenhead
Seservice perfectrvice was ptompt and pleasant…
Service was ptompt and pleasant operater sarah
Imformation and explaination
perffect .only down side was the cost of flights compared to personal on line.
29 augusti 2026
Svar från Hays Travel - Birkenhead Grange Rd
kathleen wilson,
We're so glad you had a pleasant experience with our operator and found the information helpful! We appreciate your feedback regarding flight costs.
Kind Regards
Hays Travel Huyton
Svar från Hays Travel - Birkenhead Grange Rd
Trevor Brown,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have a brilliant experience with us from start to finish.
Kind Regards
Hays Travel Birkenhead
The staff are so friendly
The staff are so friendly. They listen to your requests and match a holiday to suit your budget, offering great value for money. The holiday package is explained in detail, tickets and itinerary provided.
20 augusti 2026
Svar från Hays Travel - Birkenhead Grange Rd
Catherine Sanders,
Thank you for your wonderful review! We are so pleased to hear that our team was able to help you find a holiday that suited your budget and that you appreciated the detailed explanation of your package.
Kind Regards
Hays Travel Birkenhead
The staff especially Sarah were really…
The staff especially Sarah were really helpful 👍👏
23 augusti 2026
Svar från Hays Travel - Birkenhead Grange Rd
Hi Angela,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful during your visit.
Kind Regards
Hays Travel Birkenhead
Fantastic communication
16 augusti 2026
Svar från Hays Travel - Birkenhead Grange Rd
Thank you so much for your kind review of Helen's service.
5star service hays travel Birkenhead
Lovely girl who booked my holiday very friendly and professional staff in shop were all welcoming process was easy will definitely be booking again with hay’s travel
14 augusti 2026
Svar från Hays Travel - Birkenhead Grange Rd
Dawn Morris,
Thank you for your wonderful feedback! We are so pleased to hear that Leah made your booking experience enjoyable and that you'll be booking with us again.
Kind Regards
Hays Travel Birkenhead
Svar från Hays Travel - Birkenhead Grange Rd
A Jones,
Thank you for your wonderful feedback! We are so pleased to hear that your booking experience was smooth and efficient. We appreciate your kind words.
Kind Regards
Hays Travel Birkenhead
Svar från Hays Travel - Birkenhead Grange Rd
Anthony Gawith,
We are so pleased to hear about your positive experience. It's wonderful to know that our team member provided such excellent service. Thank you for sharing your feedback with us.
Kind Regards
Hays Travel Huyton
Good Customer attention
Halle was very helpful. even when I had to go in and pay in person. Had time for me.
19 augusti 2026
Svar från Hays Travel - Birkenhead Grange Rd
MR JONES,
We're so glad to hear our team provided such helpful and attentive service during your visit. We appreciate your kind words!
Kind Regards
Hays Travel Birkenhead
James was very helpful and answered all…
James was very helpful and answered all our questions.
12 augusti 2026
Svar från Hays Travel - Birkenhead Grange Rd
elisabeth maria ledden,
Thank you for your kind feedback. We are so pleased to hear that our team was able to assist you effectively and answer all your questions.
Kind Regards
Hays Travel Birkenhead
Everything was done very smoothly and…
Everything was done very smoothly and reps new what they were doing. Always getting you the best deal available on the day
17 augusti 2026
Svar från Hays Travel - Birkenhead Grange Rd
Tony,
Thank you for your wonderful 5-star review! We are so pleased to hear that everything was handled smoothly and that our team was able to find you the best available deal.
Kind Regards
Hays Travel Birkenhead
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