Net year I ill be going to see the solar eclipse & wanted to get to Gibraltar the event ( once in a life time ) How ever Every hotel was fully booked or had put the price up that was well out sid... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A very pleasant experience from opening the door and walking in, to exiting having booked a holiday. Adam couldn't have been more efficient, reassuring and patient, taking his time whilst we ma... Se mer
Företaget har svarat
We called in yesterday to book our holiday to Skiathos for 2027, Molly was as usual just wonderful.She didnt have to ask our names, she remembered us! After we booked that we then booked to go to Agad... Se mer
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The members of staff could not be more helpful, thorough and good sense of humour. My two colleagues and I would like to thank, especially Adam, for making our holiday arrangements with care and con... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
18 Crown Walk, OX26 6HY, Bicester, Storbritannien
- 01869906040
4,9
Utmärkt
337 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fabulous staff
All the staff in Hays Bicester are fantastic, really friendly, very professional , 5 star service
26 juli 2026
Svar från Hays Travel - Bicester
Hi Michele, great to hear that you think all the staff here are fantastic, look forward to seeing the 1 go to the 5
Sharon 😉
Sharon was super helpful in finding us…
Sharon was super helpful in finding us our first cruise to the Greek Islands 😊
24 juli 2026
Svar från Hays Travel - Bicester
Thank you for your review, I hope you both have a fabulous time away
Sharon 😊
Sharon was wonderful
Sharon was wonderful explained everything went through everything in detail and we were very happy
17 juli 2026
Svar från Hays Travel - Bicester
Thank you for your kind words, I hope that you have a wonderful time away.
Sharon 😊
Svar från Hays Travel - Bicester
Good afternoon,
Thank you so much for this lovely review. I am glad that we were able to help sort your holiday plans.
Adam :)
Svar från Hays Travel - Bicester
Thank you for this review, I hope you all have a wonderful time away.
Sharon
Never exchange money there
Never exchange money there! They just steal from me €140 😡
15 juli 2026
Omdöme utan inbjudan
Svar från Hays Travel - Bicester
We are sorry to hear that you feel disappointed with your experience in store. However, we would like to clarify that the transaction details, the exact amount of euros you would receive for your sterling, were explained to you before the transaction was completed. As the transaction proceeded only after this information was provided, we believe you were fully aware of and agreed to the amount being exchanged.
We understand that currency exchange rates can sometimes be frustrating, and we appreciate your feedback. Thank you for taking the time to share your concerns with us.
Booking a cruise
Molly was very patient with us as we booked our cruise making sure we booked exactly what we wanted.
3 juli 2026
Svar från Hays Travel - Bicester
Good morning,
Thank you for your kind review, I hope you have an amazing cruise!
Kind regards,
Molly
Svar från Hays Travel - Bicester
Good morning Michelle,
Thank you so much for leaving this lovely review. I am glad we were able to help sort out your holiday plans.
Kind regards,
Adam
Svar från Hays Travel - Bicester
Good morning Dawn,
Thank you so much for leaving this lovely review. I am glad we were able to help sort out your holiday plans.
Kind regards,
Adam
Svar från Hays Travel - Bicester
Good afternoon,
Thank you for your kind review, I hope you have a lovely holiday!
Kind regards,
Molly
Hays Bicester
Staff member was very friendly ,helpful and informative.
They matched the online TUI price for us , very satisfied
9 juli 2026
Svar från Hays Travel - Bicester
Good morning Debbie,
Thank you for taking the time to leave this lovely feedback. I am glad we were able to help secure your holiday plans.
Adam:)
Very attentive
Very attentive, friendly and knowledgeable staff. Helped me plan every detail of my holiday.
1 juli 2026
Svar från Hays Travel - Bicester
Hi there Yvonne, thank you for taking the time to leave this lovely feedback. I am glad that we were able to help sort out your holiday plans. Adam :)
Great service
Molly in Bicester office was exceptionally helpful, knowledgeable & professional
25 juni 2026
Svar från Hays Travel - Bicester
Good morning,
Thank you for the kind review, I hope you have an amazing holiday!
Kind regards,
Molly
The agent we dealt with Molly was…
The agent we dealt with Molly was friendly polite and helpful and did as much as she could with all the requests we had
18 juni 2026
Svar från Hays Travel - Bicester
Good afternoon,
Thank you for your kind review, I hope you have an amazing holiday!
Kind regards,
Molly
Svar från Hays Travel - Bicester
Good afternoon,
Than you for the lovely review, I hope you have a fabulous holiday!
Kind regards,
Molly
Molly was great we told her what we…
Molly was great we told her what we wanted and she sorted it all out for us and matched our price.
9 juni 2026
Svar från Hays Travel - Bicester
Good afternoon,
Thank you for your kind review, I hope you have a lovely holiday!
Kind regards,
Molly
Our agent was receptive to what we…
Our agent was receptive to what we requested, willing to spend time choosing the right location for me and my children. Friendly, knowledgeable and personable. I have never been in branch to book a holiday before, but would recommend Hays Travel to anyone thinking of booking a holiday and just wanting the reassurance that everything is well explained and taken care of of for you.
30 maj 2026
Svar från Hays Travel - Bicester
Good morning,
Thank you for your kind review, I hope you have an amazing holiday!
Kind regards,
Adam
The young lady helping us with our…
The young lady helping us with our choice of holiday was very patient and understanding of our needs on our holiday.
10 maj 2026
Svar från Hays Travel - Bicester
Good morning,
Thank you for your kind review! I hope you had a lovely holiday.
Kind regards,
Molly
It was easy booking easy with the staff being…
It was easy with the staff being friendly and helpful
15 maj 2026
Svar från Hays Travel - Bicester
Good afternoon,
Thank you for the lovely review, I hope you have an amazing holiday!
Kind regards,
Molly
I haven’t used a travel agent in years
I haven’t used a travel agent in years, but after being recommended to try Hays Travel Bicester, I’m so glad I did! The service was brilliant from start to finish. I wasn’t the easiest customer, as I didn’t want to leave until we had booked something, especially as the island we originally wanted wasn’t possible due to timings and costs in the current climate.
The team were so patient, helpful, and professional, and they helped us find another beautiful Greek island instead 🏝️
No more stress searching for holidays — everything has been taken care of by Hays, which made the whole experience so easy and enjoyable.
Fantastic customer service, and I’ll definitely be using them again. I can’t wait to get away now 🛫🏖️☀️🌊
7 maj 2026
Svar från Hays Travel - Bicester
Good morning,
Thank you for taking the time to leave such a lovely review. I am glad that we were able to help you sort out your holiday plans.
Adam :)
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.