What was meant to be a quick in and out holiday booking turned into an hour and an half due to my fussiness. However Adam was patient, knowledgable and listened to everything we needed. So glad we wen... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Kaz is so helpful explaining she has checked reviews before suggesting the package holiday we were looking for . She has so much knowledge about the resort area and nothingis overlooked or any obligat... Se mer
Företaget har svarat
We have booked many times with Hays Travel, and each time we get a cheerful welcome , and with their knowledged approach obtain exactly what we wanted.
Företaget har svarat
We are new to cruise ships and this is the first time we have decided on a river cruise but the second time dealing with Peter at Hilton Road Barry who helped us before with a Northern Lights cruise... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
145 Holton Road, CF63 4HP, Barry, Storbritannien
- 01446 688 392
4,9
Utmärkt
515 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The assistant was very knowledgeable
The assistant was very knowledgeable, thoughtful and friendly
13 januari 2026
Svar från Hays Travel - Barry
Thank you for taking the time and the very kind words. Always here to help.
Very friendly and helpful…knowledgeable…Top marks
Very friendly and helpful…knowledgeable too …the member of staff who booked my holiday was showing someone new how to book my holiday too ..and he was also very pleasant
15 januari 2026
Svar från Hays Travel - Barry
Thank you for taking the time and the very kind words. Always here to help.
Staff was so helpful went above and…
Staff was so helpful went above and beyond to get the holiday I wanted and best price.
10 januari 2026
Svar från Hays Travel - Barry
Thank you for taking the time and the very kind words. Always here to help.
Svar från Hays Travel - Barry
Thank you so much for your taking your time review. It was a pleasure booking your holiday :)
Donna was very helpful and made booking…
Donna was very helpful and made booking fun and easy.
15 januari 2026
Svar från Hays Travel - Barry
Thank you for taking the time and the very kind words. We are always here to help
Very good ..use hays travel all time ..
7 januari 2026
Svar från Hays Travel - Barry
Thank you for taking the time and the kind words. Always here to help.
The knowledge and patience of the…
The knowledge and patience of the staff, with special mention to Tayla, who looked after us so very well.
6 januari 2026
Svar från Hays Travel - Barry
Hi Jayne, it was a pleasure booking you. Thank you so much for your kind words and the time review mine and our service. Thanks Tayla :)
I received a competitive quote from…
I received a competitive quote from Adam in the Barry shop. He was very professional and informative and made the booking easy.
7 januari 2026
Svar från Hays Travel - Barry
Thank you so much for taking the time and the kind words. Always here to help.
Two satisfied & excited customers
The two people we booked with were both friendly, helpful and efficient. They made booking our river cruise stress free. We are now looking forward to enjoying our holiday.
7 januari 2026
Svar från Hays Travel - Barry
Thank you for taking the time and the very kind words. Always here to help
‘Stellar Service’
My friends and I called into the Barry shop to see what was available for us, we had some ideas on where we would like to look at and the relevant dates. Tayla who served us was so helpful and found so many options for us and went through all the details which made it easier for us to make a decision. Cannot fault Tayla and the other staff there, everyone was so welcoming and would certainly recommend Hays Travel.
5 januari 2026
Svar från Hays Travel - Barry
Hi Pamela, thank you so much for taking the time to review. We really appreciate your feedback. Thank you once again for booking with us. Thanks Tayla :)
Svar från Hays Travel - Barry
Hi Kirsty, thank you for taking the time for the review. Thank you once again for booking with us. :)
Very friendly and helpful staff
3 december 2025
Svar från Hays Travel - Barry
Thank you for taking your time to review and you kind words.
Very helpful and gave me all the…
Very helpful and gave me all the information and options available, thank you
31 december 2025
Svar från Hays Travel - Barry
Thank you so much for taking the time to review. Very much appreciated.
Very helpful Staff
The staff were very welcoming and helpful. Explaining all the details of my Cruise. Answering all my questions.
5 december 2025
Svar från Hays Travel - Barry
Hi Mr Williams, Thank you so much for your kind words. Thank you once again for booking with us. :)
Cheerful and helpful.
We are both elderly, but cheerful and helpful Tayla made everything easy for us. We are likely to use Hays Travel again.
5 december 2025
You sent me information as soon as I…
You sent me information as soon as I booked, the next day you sent me an email saying log in to find out more information. So when I log in a message comes up saying, we were unable to validate the details you provided, please try again or call us for more details. I don’t know how long you have to give it but 48 hours later and I still can’t log in.
19 november 2025
Svar från Hays Travel - Barry
Hi Lynda. Thank you for your message. As you are still onboard, we thank you for booking onboard with P&O. I am so sorry that you are having these issues whilst you are onboard. Please go onto https://www.pocruises.com/my-pocruises
enter your booking reference number 2QXW2C you will be able to log in to your booking. I have viewed this myself. Thank you Adam , Branch Manager :)
I book every year to australia
I book every year to australia. Service is excellent. Very friendly. Went out there way to find what I wanted. Barry branch 5 star. Keep up the good work.Thank you. Happy customer. Mr John lane
11 november 2025
Svar från Hays Travel - Barry
Thank you John for taking the time and your very kind words. Much appreciated by all staff here.
I haven’t received my initial booking…
I haven’t received my initial booking confirmation and proof of deposit. I also can’t get into the portal as it says it is unable to validate the details. Very disappointing
19 november 2025
Svar från Hays Travel - Barry
Hi Jean, Thank you for your comment. I can see you booked onboard with with P&O. P&O should have given you documents at the time of booking?
We have sent you the correct documentation over to your email address. For P&O cruises website your confirmation number to view your booking 2QXW2N. Thank you Adam, Branch Manager
Adam was very helpful and extremely…
Adam was very helpful and extremely professional. He was very patient while we discussed a few options regarding the holiday I would definitely recommend my friends to him for great service
8 november 2025
Svar från Hays Travel - Barry
Thank you so much for your kind words. It was an absolute pleasure booking your holiday. Thank you. Adam :)
Great advice sorted out our holiday and…
Great advice sorted out our holiday and parking with ease. Very helpful and knowledgeable staff
7 november 2025
Svar från Hays Travel - Barry
Good Morning Mr Bennett, Thank you so much for your lovely comments. Thank you once again for booking with us at Hays Travel Barry :)
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