Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... Se mer
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All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... Se mer
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We have been booking our holidays at Hayes for years now and they are Amazing! ..staff are Amazing Excellent Customer Service x
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
5 Alloway Street, KA7 1SP, Ayr, Storbritannien
- 01292840294
4,9
Utmärkt
576 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
your travel agent Abbi was superb…
your travel agent Abbi was superb dealing with our booking for Australia explained what she was doing in great detail and printed all our documents gave us a folder with all our details to take away first time we have used Hats travel it wont be the last
11 februari 2026
Svar från Hays Travel - Ayr
Thank You so much for your kind feedback! It Means alot...Thanks Abbi
Friendly and efficient service
Friendly, efficient service from Nicola at Hays Travel. She went above and beyond to get me the cruise we wanted. Highly recommended.
4 februari 2026
Svar från Hays Travel - Ayr
Thanks for the lovely feedback cheers Nicola
nicola
when booking our holiday we had the pleasure of being dealt with by Nicola. a very knowledgeable young lady who is very good at her job. and seems very happy in her work. plenty of good advice and tips for our trip.
9 februari 2026
Svar från Hays Travel - Ayr
Awe thank you so much for the lovely feedback means a lot cheers Nicola
Svar från Hays Travel - Ayr
Thanks you very much for your kind comments, it's greatly appreciated, Nicola
Louise was fab
Louise was fab, very patient and found us the holiday we were looking for
1 februari 2026
Svar från Hays Travel - Ayr
Thank you so much for the lovely feedback cheers Louise
Hays in Ayr…
The staff were all so welcoming and made us feel at home and comfortable.
Nothing was too much trouble and our host had to make a phone call to arrange our trip as the one listed had sold out.
31 januari 2026
Svar från Hays Travel - Ayr
Thank you so much for the lovely feedback
Great staff in Ayr Louise was very…
Great staff in Ayr Louise was very helpfull and Kay helped me down load the Hays app
30 januari 2026
Svar från Hays Travel - Ayr
Thanks for the lovely feedback
Customer service was really good.
Customer service was really good.
Abbi was very helpful in going through all the information we asked for.
Booking was easy & everything well explained, the app was easy to download & useful for payments.
20 januari 2026
Svar från Hays Travel - Ayr
Thank you so much for your kind feedback, it means a lot. Thanks Abbi
Svar från Hays Travel - Ayr
Thank you for the lovely feedback
Great, speedy communications.
Great, speedy communication. Hassle free booking. Abbi dealt with all my requirements in a timely manner.
25 januari 2026
Svar från Hays Travel - Ayr
Thanks for the lovely feedback
Excellent service
Kay was excellent and took the time to compare different flights and hotels. She was able to find us the best deal, and her suggestion of flying with a different company was what we went with.
Excellent service.
14 januari 2026
Svar från Hays Travel - Ayr
Thanks for the lovely feedback
Booked from Facebook advert…
Responded to Facebook advertised holiday, message back even though out of office hours, couple of questions answered, holiday slightly cheaper than what was originally quoted, booked within an hour or so of my original query.
23 januari 2026
Svar från Hays Travel - Ayr
Thanks for the lovely feedback
Abi was great she always helps me get…
Abi was great she always helps me get the holiday I’m looking for she’s a star
22 januari 2026
Svar från Hays Travel - Ayr
Hi Colin, Thanks for the lovely feedback it means a lot. Thanks Abbi
Very friendly staff
Very friendly staff. Great advice and help with our questions. Helped us find what we wanted.
20 januari 2026
Svar från Hays Travel - Ayr
Thank you for the lovely feedback
Nicola
Nicola was fantastic when we visited gave great advice and also good recommendations. She spent lot time trying to get right price and lowest price as well as flight times and all information. Will definitely return.
19 januari 2026
Svar från Hays Travel - Ayr
Thank you very much for the lovely feedback means a lot cheers Nicola
Friendly, welcoming team
Abbi was a friendly, welcoming member of the team. Helped us book our upcoming holiday to Portugal. Everything went smoothly, even said about phoning to add on priority boarding to help us. She was very knowledgeable and we will be back to book up future holidays
15 januari 2026
Svar från Hays Travel - Ayr
Thank you so much Carly for your kind feedback, it is greatly appreciated. Thanks Abbi
Nicola at Ayr branch was fantastic and…
Nicola at Ayr branch was fantastic and put together a great holiday package for us getting all the flights and hotels we wanted and also our cruise, such a lovely lady , thanks very much Nicola
13 januari 2026
Svar från Hays Travel - Ayr
Thank you very much Marjory for your lovely feedback, it is greatly appreciated, Nicola
Helpful friendly staff
31 december 2025
Svar från Hays Travel - Ayr
Thank you very much for your kind feedback, it's greatly appreciated , Abbi
Great service
My initial enquiry on Facebook Messenger was dealt with promptly. I was give a couple of options which met my requirements. Communication was great from start to finish.
When I went in to book the holiday the staff were friendly, helpful and informative.
Great team of girls who are passionate about there job....would highly recommend.
8 januari 2026
Svar från Hays Travel - Ayr
Thank you very much for your kind comments Vicky, it's greatly appreciated, Louise
Great service
Great service, Nicola was great sorting things out for me. Gave me alternative and choices. Would definetly use again
6 januari 2026
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