The lovely young lady was very helpful in helping us choose a lovely break away. As we had no idea what we were looking for, she kindly gave us lots of options, including our preferences, dates times... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely amazing customer service from Sandra in the Ashford branch, I’ve booked a holiday for me and my Son to go away December next year, she has kept me updated via emails or phone calls definite... Se mer
Företaget har svarat
We had a bit of a dilemma in that we knew what we wanted but was nervous to do the bookings online. So we ventured to visit Hays in Ashford and was lucky enough to be greeted by Tracy. Our experience... Se mer
Företaget har svarat
Very helpful colleagues. Very attentive and knowledgeable. Went the extra mile to get the holiday that I wanted. Highly recommend booking through them
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
3 County Square Shopping Centre, TN23 1YA, Ashford, Storbritannien
- 01233469609
4,9
Utmärkt
681 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Ashford
Thank you for a lovely review - it was a pleasure to book your cruise - Hollie
Hollie at Hays
Hollie was so helpful, friendly polite , cheerful and knowledgeable .
22 februari 2026
Svar från Hays Travel - Ashford
Thank you for a lovely review! it was lovely to book your cruise.
Svar från Hays Travel - Ashford
Hello, thank you for taking the time to leave a review, it was a pleasure to get this booked for you.
Best wishes
Sandra
Sandra dealt with my booking
Sandra dealt with my booking. Has done for a few years now. The whole team is very professional though. Bit of banter, all good
22 februari 2026
Svar från Hays Travel - Ashford
Hello, thank you for taking the time to leave a review, it is always a pleasure to book your trips for you.
Many thanks
Sandra
Really helpful in finding the right…
Really helpful in finding the right holiday and the right price. Friendly, informative. This is the second time we have used Hays and we would again.
19 februari 2026
Svar från Hays Travel - Ashford
Hi, Thank you for taking the time to leave us such a lovely review! - Isabel
Professional, innovative and caring
Sandra at Ashford branch was outstanding. She tailored me a package of flights and stays in South East Asia for a reasonable price, better than if i had done it myself. She really cares for her customers and i will be using their services again.
10 januari 2026
Svar från Hays Travel - Ashford
Thank you for taking the time to leave us a lovely review and for your kind words, it is a pleasure to be able to book your holidays for you and I look forward to helping you with your future holiday plans.
Take care - Sandra
Professional service by Isobel
Professional service by Isobel. We had been in for an initial chat for some advice. Follow up was made and have since been in to book.
17 februari 2026
Svar från Hays Travel - Ashford
Hi Carolyn, thank you for leaving me such a kind review! Glad I could help organise this trip for you :) - Isabel
Hollie in Ashford always makes it a…
Hollie in Ashford always makes it a pleasant experience booking our Holidays with Hays and she couldn’t be more helpful
10 februari 2026
Svar från Hays Travel - Ashford
Thank you for your lovely review! Thank you for booking with us again - Hollie
VERY HAPPY WITH MY VISIT TO YOUR BRANCH
17 februari 2026
Svar från Hays Travel - Ashford
Hello, thank you for taking the time to leave a review, it was a pleasure to get this booked for you.
Kind regards,
Anne-Louise
Great helpful staff.
Great helpful staff, good knowledge and understood what we were looking for. Got the trip that we wanted at a fair price as well. Thank you.
21 januari 2026
Svar från Hays Travel - Ashford
Hi, thank you for taking the time to leave this review :)
A Great Place to Book a Holiday
We went in Hayes twice. Th first time to discuss holiday's with offers. The lady was extremely informative, friendly and happy to spend time showing us options. She gave us brochures to look through. The following weekend we went back to book our forthcoming cruise with another lady. Once again, we couldn't fault the service
8 februari 2026
Svar från Hays Travel - Ashford
Hi, thank you for taking the time to leave such a lovely review - Hays Travel :)
Svar från Hays Travel - Ashford
Thank you for your kind words and for taking the time to leave us a review, it is very much appreciated.
Many thanks - Hays Travel Ashford
Svar från Hays Travel - Ashford
Thank you for leaving us a review - Hays Travel Ashford
Sandra from Ashford branch was friendly…
Sandra from Ashford branch was friendly helpful. She had a huge knowledge and made booking our cruise very stress free for us. Wonderful customer service
12 februari 2026
Svar från Hays Travel - Ashford
Thank you for taking the time to leave us such a lovely review, it is really appreciated and our pleasure to be able to book your cruise for you.
Many thanks - Hays Travel Ashford
Ann-louise was my travel consultant
Ann-louise was my travel consultant. She guided me through some options to suit my budget and then assisted some extra savings via the travel company. This made my budget achievable and even better value. Her time was my time and there was no hurry up.
11 februari 2026
Svar från Hays Travel - Ashford
Thank you so much for leaving such a lovely review. It was a pleasure to help you choose and book and your holiday.
Kind regards,
Anne-Louise
Ann was very helpful and gave us all…
Ann was very helpful and gave us all the information we requested.she was very nice and patient.always a pleasure to pop in to Hays Travel
10 februari 2026
Svar från Hays Travel - Ashford
Hi, thank you for taking the time to leave such a lovely review - Ashford Branch :)
Svar från Hays Travel - Ashford
Thank you for taking the time to leave a review. It was a pleasure to help you find and book your holiday.
Kind regards,
Anne-Louise
Svar från Hays Travel - Ashford
Thank you for leaving a review - it was a pleasure to help book your holiday - Hollie
Warm and friendly staff
Warm and friendly staff. Clear information and attention to detail.
1 februari 2026
Svar från Hays Travel - Ashford
Thank you for taking the time to leave us a review. Thank you for booking with Hays Travel
Very nice to deal with.
Isabel was knowledgable, helpful and professional. She answered all our queries and was very pleasant to deal with. We ended up booking two holidays and will go back to her for our future bookings.
3 februari 2026
Svar från Hays Travel - Ashford
Hi John, thank you for taking some time to leave me such a lovely review. I am glad I could help organise these trips and look forward to arranging more for you :) - Isabel
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.