Hays Travel - Alnwick Omdömen 

From the minute I enquired with Nathan at Hays Travel Alnwick he was attentive and informative from the get go. Nathan found us a great variety of holidays showing me a good range of options for the budget we had in mind. Once we had chosen our holiday Nathan was excellent at showing us what was included in our package, full of knowledge and very helpful with any questions we had whilst booking.
The booking process was simple and easily done over the phone with an email confirmation in minutes.
Over all Nathan was very helpful, informative and knew exactly what we were looking for I’d definitely use Nathan for future bookings. Thank you!

Friendly staff who do all they can to make booking a holiday a pleasant experience.

I successfully booked a holiday yesterday with Nathan at the Alnwick Hays Travel branch.
Nathan was very professional and knowledgeable. He listened to my requests and tried his very best to meet them. He showed patience and commitment. Thanks Nathan, looking forward to my holiday.

Excellent experience from the minute we walked through the door. Very friendly and competent adviser who helped us consider several alternatives before booking our holiday. We returned at a later date to collect our tickets and on that occasion our check in process was handled very efficiently. Brilliant service from start to finish and now looking forward to our trip

Rebecca was prompt and efficient, understood what was required and sorted it out quickly, this is the second time we’ve used Hayes in the last few months.

Excellent. Very knowledgeable staff. Made the booking process easy.

Great service

Great service from Ellie that meets my wishes and expectations. She also found a great deal on more than one occasion.

Katy was very good. She listened to my requirements and found a combination of flight package at a very good price. Saved me lots of time. 👍🏻

Very professional experience thanks to sasha who looked after us.
Its a very relaxed branch we have used hays Alnwick numerous times and have always had a brilliant experience.
Many thanks hays Alnwick.

Staff couldn’t have made it any easier to book our holiday

Listened to what we wanted. Took the budget in mind. Pleasant and professional

Sasha at the Alnwick Branch is very friendly and really helpful.

Sasha couldnt have been more helpful and so pleasant.

I got a Hayes Money card
Was told it was really easy to use! I Kept getting an error message security details incorrect. Then the card was locked! No way to contact anyone! Absolutely dreadful! If I could give no stars I would!! I will not be using a Hayes travel card again. I am waiting for someone to get in touch! Not holding my breath! I am in Poland and having to use my own visa card!

Popped into our local Hays recently, spoke to really nice team of people about a holiday for our family to incorporate accessibility issues. Left Katie with a list of our requirements. Within a short period of time, she came up with a wonderful sounding cruise for us which ticks all our boxes. Lovely to deal with.

The staff on my initial contact were very helpful and friendly with no pressure. When returning to make the booking this was dealt with in a pleasant and timely manner. One member of staff reminded me to check my holiday insurance covered cruises which was useful. It would also have been useful if the member of staff doing the booking had also mentioned that additional information would be required by the cruise company before they could finally complete the booking at their end but otherwise it was a pleasant experience.😊

Very Impressed
Sasha was helpfull and patient. She went through loads of options to get us to our required destination. She was able to book our flights and giving great connections. All the staff were very friendly.

The travel advisor (Ellie) was most helpful and experienced.