Spoke to Chase at Aberdeen Bon accord centre,got excellent attention. He kept me upto date with flight prices until we decided on dates. Got all booked yesterday getting the flights £150 cheaper th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Claire was excellent and very helpful organising our cruise . Could’nt of as for a better travel agent, ever informative and quick at getting back to us . Will definitely book again
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Once again, the travel consultant (Claire McLeod) was very helpful, friendly, and knowledgeable. We were delighted to take advantage of the thoughtful discount offers at the event when the rep (Willia... Se mer
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The young lady who assisted us could not have done more to help find the hotel/riad to meet our needs She was very pleasant and knowledgeable She spent a considerable time with us and explained the... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
28 Bon Accord Centre, AB25 1HZ, Aberdeen, Storbritannien
- 01224042711
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff are excellent
Staff are excellent. Claire has heldrd us in the past and again her assistance with our booking is invaluable. She checks dates prices and any other variables we throw in and always comes back with what we need. Great company
26 april 2026
Svar från Hays Travel - Aberdeen
So kind thank you. Claire
The whole process was very good
The whole process was very good, from going in to make an enquiry (everyone very welcoming) to our advisor, Kris, who was extremely helpful and strived to get us the best deal on our Theatre break. Well done!
25 april 2026
Svar från Hays Travel - Aberdeen
Thank you so much. Kris
Chase Aberdeen Branch was very helpful…
Chase Aberdeen Branch was very helpful when booking our holiday
17 april 2026
Svar från Hays Travel - Aberdeen
Thanks ever so much. Chase
Recommend Claire at Hays 100%
Claire is a lovely person and has helped us when booking previous holidays. She provided all the info we asked for so we could take an informed decision and gave us lots of helpful tips for our holiday. We would recommend Claire and Hays 100% when booking a trip.
23 april 2026
Svar från Hays Travel - Aberdeen
Thank you for your review. Claire
Reliable advice from great staff
Chase took so much time with us and explained the process with checking in with Ryanair baggage allowance and once in krakow where our hotel was. We’re both in our seventies and are more confident we’re going to have a fantastic trip
22 april 2026
Svar från Hays Travel - Aberdeen
Thanks so much. Chase
Group holiday
I enquired with Hays travel about hen do destinations for a large group for summer 2027. Chase from Hays travel Aberdeen helped me so much, they offered advice and recommendations on different destinations and accommodated all of our requests and stuck to our budget. We’d been emailing back and forth for about 2.5-3 weeks to get every little detail perfect and I couldn’t be happier with the service I received! Chase is so friendly, knowledgeable and put me totally at ease while trying to organise such an important trip! 10/10 customer service and I’d 100% book through Chase again!
22 april 2026
Svar från Hays Travel - Aberdeen
Thank you ever so much for your kind words. Chase
Svar från Hays Travel - Aberdeen
Thanks so much. Kris
Well informed helpful Abi
Well informed helpful Abi, nothing was a problem for her , dealt efficiently and attentively in what she was organising
18 april 2026
Svar från Hays Travel - Aberdeen
Thank you for your feedback. Abi
Great travel agents
Aibigail was the Travel agent who dealt with our holiday booking, she was very pleasant,friendly, knowledgable efficient, even helped us with the Hays holiday cash card, & means I have no concern about any 'problems' that may arise with our holiday.
17 april 2026
Svar från Hays Travel - Aberdeen
Wow thank you so much. Abi
Excellent customer service pleasant
Excellent customer service pleasant
and professional
17 april 2026
Svar från Hays Travel - Aberdeen
Thanks Neill. Claire
We entered Hays travel shop in Aberdeen…
We entered Hays travel shop in Aberdeen and the travel agent Kim made us feel very welcome
We discussed our needs with her and she immediately went into action giving us several options to pick from which we did
There was no pressure sales and we we home to discuss which option we would take
Kim called us the next day to give us updates on our choices and we proceeded to purchase our holiday
Would definitely go back to HAYS Travel again
15 april 2026
Svar från Hays Travel - Aberdeen
Thank you Steven for your review. Kim
Chase who looked after us was…
Chase who looked after us was brilliant. We would go back again to be looked after by him,
,
13 april 2026
Svar från Hays Travel - Aberdeen
Hi Joseph! Thank you for your kind review. Chase :)
Was a lovely informative…
Was a lovely informative experience..Kim from the Aberdeen shop..very helpful will go back definitely..
11 april 2026
Svar från Hays Travel - Aberdeen
Thank you so much for your kind words, it was my pleasure to meet you and get you booked. Kim
answered phone
answered phone , recognised me immediately and carefully explained baggage allowance options
4 april 2026
Svar från Hays Travel - Aberdeen
Thank you so much, as always a pleasure to help you get booked for what you need. Kim
Another great job by Kim going over and…
Another great job by Kim going over and above from answering all our questions
From advice to booking
And making changes
Thanks again Kim 👏
8 april 2026
Svar från Hays Travel - Aberdeen
Thanks so much Calum , my pleasure! Kim
Svar från Hays Travel - Aberdeen
Hi Alice,
Thank you for your kind feedback :)
Thanks Kris
Always helpful especialy Kim
8 april 2026
Svar från Hays Travel - Aberdeen
Hi Christina,
Thank you for your kind feedback, it was a pleasure helping you with your holiday.
Thanks Kim
Excellent service from Abigail…
Excellent service from Abigail everything explained and no problems
5 april 2026
Svar från Hays Travel - Aberdeen
Hi George,
Thank you for your kind feedback, it was a pleasure helping you with your holiday.
Thanks Abi :)
Travel insurance quote
Very helpful person to help with my travel insurance and would probably use again.
5 april 2026
Svar från Hays Travel - Aberdeen
Hi David,
Thank you for your kind feedback, it was a pleasure helping you with your insurance.
Thanks Abi :)
Kim was first class as usual couldn't…
Kim was first class as usual couldn't be more helpful ⁶
5 april 2026
Svar från Hays Travel - Aberdeen
Hi Ryan,
Thank you for your kind feedback, it was a pleasure helping you with your holiday.
Thanks Kim :)
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