I needed to have my engagement ring and wedding ring resized as I was no longer able to remove them easily due to arthritis. I also took along a couple of family heirlooms to understand value and l... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had two rings, with stones, which I no longer wore. The stones comprised two diamonds, 4 dark blue sapphires and two pink sapphires. HGW listened to my request to use the stones and to create a ri... Se mer
The workshop remodelled/created a new wedding ring for me using the diamonds from my original ring following a botched remodel elsewhere. I was impressed by how knowledgeable and caring the staff w... Se mer
Företaget har svarat
Great service, they repaired my wedding ring after losing one of its diamonds and it came back like brand new! The prices were fair and the service was excellent! Totally recommend it!
Företagsinformation
Skrivet av företaget
Hatton Garden Workshop (www.hattongardenworkshop.com) is the UK's premier jewellery workshop, offering unparalleled craftsmanship and direct-to-customer goldsmithing services. Located in the heart of London's historic jewellery quarter, our expert team combines decades of traditional bench skills with modern techniques, ensuring every piece of jewellery is treated with the utmost care and precision. Because we truly care for our customers and understand the immense sentimental value behind every piece, we provide transparent, high-quality, and highly secure services. We specialise in fast turnaround times without ever compromising on quality. Our Core Specialist Services: Same Day Ring Resizing: Fast, precise, and secure ring resizing services completed on the same day for maximum convenience and peace of mind. Expert Ring Resizing: Professional adjustments for engagement rings, wedding bands, and vintage rings across all precious metal types. Jewellery Repairs: Comprehensive restoration, stone resetting, and repair services to bring your cherished, damaged pieces back to life. Jewellery Remodelling: Bespoke redesign services, transforming old, inherited, or unworn jewellery into stunning contemporary pieces. Wedding Band Melt and Makes: A deeply sentimental, custom service where we melt down your heirloom gold to craft bespoke, personalised wedding bands. At Hatton Garden Workshop, our reputation is built on trust, exceptional quality, and dedicated customer service. Whether you require an urgent same-day repair or a complex jewellery remodelling project, our master jewellers are here to help. We value your feedback and invite you to read our reviews or share your own experience with us below.
Kontaktuppgifter
2a Bleeding Heart Yard, EC1N 8SJ, London, Storbritannien
- 02037802258
- info@hattongardenworkshop.com
- www.hattongardenworkshop.com
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Fantastic service
Fantastic service, brought two rings in for repair and resizing. The team did a great job and all was done within a week - thank you!
7 oktober 2025
Svar från Hatton Garden Workshop
We are so glad you're happy with your experience, so let us know if we can do anything else for you!
Excellent service
Mike was really helpful and the workshop did a stunning job - ring looks brand new
8 oktober 2025
Svar från Hatton Garden Workshop
We very much appreciate your review, do let us know if we can do anything else for you at all
Svar från Hatton Garden Workshop
We appreciate your kind feedback, thank you!
Svar från Hatton Garden Workshop
Thank you so much for your kind review :)
Restored the WOW factor.
Excellent customer service. I was given a quote with no obligation. I was kept informed throughout the repair. High quality workmanship, the final outcome beat my expectations, the ring had the wow factor restored to it. The whole process felt very professional. Highly recommend this company.
27 september 2025
Svar från Hatton Garden Workshop
Thank you so much for your lovely review, we are so pleased you're happy with the work!
I had lost the Emerald from my…
I had lost the Emerald from my engagement ring and all of the claws needed replacing.
I was extremely pleased with the service I received from Mike and the team.
Very professional, efficient and great communication throughout.
I would recommend Hatton Garden workshop and will definitely use them in the future.
My ring looks wonderful and I am really pleased with the end result.
24 september 2025
Svar från Hatton Garden Workshop
Hi Denise, It was a pleasure to meet you and work with you, and it great to hear you were happy. I look forward to welcoming you back if you need our help in the future. Kind regards, Mike and the team at HGW
Amazing trustworthy workshop
I went to several jewellers in Manchester who told me my vintage engagement ring could not be sized down (it was a big adjustment) as it would loosen the settings and the stones would fall out. I had read the reviews for the workshop online and hoped that they would be able to help me. Best decision!
I didn't have an appointment but I couldn't have had a better experience, they were so helpful.
Rowan examined the ring and took me through my options. She was kind, patient and I think could tell I was anxious, thinking the ring couldn't be adjusted or something would go wrong. The adjustment was completed in a week and I am blown away by how well it sits on my finger and it looks brand new. When I picked the ring up the workshop were honest and reduced the original quote as it wasn't as difficult a job as they previously thought. Cannot thank Rowan or the workshop enough!
I will be going back to have my wedding band made by them.
19 september 2025
Svar från Hatton Garden Workshop
We are so happy to receive your happy feedback, we will make sure to let Rowan know you enjoyed your experience. Please do get in touch if we can do anything else for you!
Wedding rings resized
We had wedding rings resized and were very happy with the process and outcome. One ring was adjusted a few sizes, the other one had quite a big adjustment.
We were give lots of information when choosing the right size depending on the shape of the ring, the weight, the weather etc - who knew there was so much to take into consideration and so many sizes.
Would definitely recommend based on our experience.
13 juni 2025
Svar från Hatton Garden Workshop
Dear Shenoah, Thank you for your review and feedback, that is great to hear. If we can do anything further to assist you now or in the future, please let us know. Kind regards, The Hatton Garden Workshop
Excellent service
Excellent service; I highly recommend to have your diamonds fixed here.
2 augusti 2025
Svar från Hatton Garden Workshop
Hi Amina,
Thank you so much for taking the time to leave us your review, do let us know if we can do anything else for you in future :)
Svar från Hatton Garden Workshop
Thank you so much for the review and feedback. If we can assist with anything else in the future, please let us know. HGW
Excellent start to finish service
Excellent start to finish service. I am extremely pleased with the ring repair at what I consider to be a very reasonable price. Very nice people to deal with and extremely professional. Thanks to all concerned.
25 juli 2025
Svar från Hatton Garden Workshop
Thank you so much for your feedback and kind words, that is great to hear. We look forward to welcoming you back in the future. HGW
Svar från Hatton Garden Workshop
Hi Phil,
We appreciate your review, thank you for using us!
Couldn’t have asked for a better…
Couldn’t have asked for a better service. Really efficient and took the time to ensure the work was completed to a high standard. Thank you so much
26 juli 2025
Svar från Hatton Garden Workshop
Thank you for your kind words! we appreciate your review, and hope we can help with anything you may need in future.
Hatton Garden Workshop were amazing to…
Hatton Garden Workshop were amazing to work with. I needed to get my engagement ring resized and was turned down by a few jewellers because of the pavé bad. However, HGW were able to do it with no issues and at a very decent price
26 juli 2025
Svar från Hatton Garden Workshop
Hi Charlene,
Thank you for taking the time to leave us your kind review, we appreciate it. Do let us know if we can do anything else for you in future!
Vintage ring resizing
Asked them to resize a vintage family ring & they did a wonderful job! Very impressed by the service and affordability.
25 juli 2025
Svar från Hatton Garden Workshop
Hi Matthew,
We are so glad you are happy with our service, please do visit again if you need anything at all!
Refitted a dislodged stone
The team refitted a dislodged stone in a silver ring for me and it looks great again.
23 juli 2025
Svar från Hatton Garden Workshop
Hi Mike,
Thank you for your kind review, we are glad to help!
Excellent ring repair.
Dear Hatton Garden Workshop,
Thank you for the recent ring repair. The service was excellent. Extremely happy with the repair, the timeliness of completion and the value for money. I couldn’t be more pleased. Thanks again.
Stephen
10 juli 2025
Omdöme utan inbjudan
Svar från Hatton Garden Workshop
Hi Stephen,
We are so glad to hear that you're happy with the service you received. Thank you so much for your lovely review, do let us know if we can help with anything else in future!
Staff were very knowledgeable
Staff were very knowledgeable, polite & friendly. Repair work was completely very quickly and to a very high standard
8 juli 2025
Svar från Hatton Garden Workshop
Hi Emma,
We are so glad you enjoyed your experience with us. We will be here should you need anything else at all!
Amazing service
Amazing service!
I couldn’t have had a better experience with the Hatton Garden workshop. I needed to repair my late mother’s engagement ring and am over the moon with the result. Very reasonably priced and they even kindly unravelled a necklace free of charge. Thanks so much for giving this ring of sentimental value a new lease of life! Very trustworthy and friendly staff.
19 juni 2025
Svar från Hatton Garden Workshop
Hi Sarah,
We are so happy to receive your kind review, thank you for taking the time. Do get in touch if you need anything in future!
Mike explained the situation on how to…
Mike explained the situation on how to repair my ring, he said it was probably impossible to do but managed to get it repaired, He was very honest about the possibility of more damage but there was none and he managed to get it done for my big day
4 juli 2025
Svar från Hatton Garden Workshop
Hi Kim,
Thank you so much for your feedback, we will let Mike know of your kind words, and hope you'll get in touch if you need anything else at all!
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