I recently ordered two of the modular metal raised beds. They were delivered within a few days, but unfortunately one of the parcels had been mishandled in transit causing damage to the contents.... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... Se mer
Företaget har svarat
We are a garden design and construction business based near Tunbridge Wells and have spent thousands of pounds in the last few years with Harrod. Unfortunately this time, on a critically important pro... Se mer
Företaget har svarat
I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... Se mer
Företagsinformation
Om Harrod Horticultural
Skrivet av företaget
Over 65 years of UK Design and Manufacturing experience have made Harrod Horticultural a leader in garden product design.
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Kontaktuppgifter
Pinbush Road, NR33 7NL, Lowestoft, Storbritannien
- 0333 400 6400
- webteam@harrod.uk.com
- www.harrodhorticultural.com
3,7
Medel
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic products and fast delivery.
12 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review.
Quality Product and Quick Delivery
11 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review.
Great service as usual
Great service as usual. Quick delivery and Packaged well. Southwold plant supports great. Very sturdy and look great
10 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review.
Missed delivery but good customer service
Have purchased from Harrod horticulture many times and not had any problems. Always liked the quality of their products. This time the order was delayed and then when the delivery did arrive one package was missing and another damaged. The delivery driver from Dx was not helpful and said it was my problem to sort out. I was very unhappy as the order was not cheap. Happily Harrod dealt with the complaint promptly this morning and spoke to courier. The missing parcel turned up this afternoon. A bad customer experience turned around to a positive one by good customer service from Amanda and the customer service manager. Will happily order from them again now.
7 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review and pleased that the issues you experienced were resolved promptly.
Svar från Harrod Horticultural
Unfortunately think there may have been some misunderstanding as the product bought from us was Strulch garden Mulch. Sorry to hear you have had problems with the shed, but this was not supplied by us.
Svar från Harrod Horticultural
Thank you for your kind review, it really is appreciated.
Very informative about good products…
Very informative about good products delivered promptly.
9 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review it is appreciated.
Garden netting
I received the garden nets I ordered, they are great quality I've had them before, they last years.
9 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review and pleased that you are happy with the nets and their quality.
I was keep informed regarding the…
I was keep informed regarding the delivery timings and the courier was very helpful.
6 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review.
Delivered as expected
Delivered as expected. Very pleased with Raised Beds, very easy to set up with full instructions. Will order repeat later.
8 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review and pleased to hear you are happy with the raised beds.
‘Y’ support stakes
Prompt answering on phone. Friendly, knowledgable agent. Fast delivery, well packed goods. Been ordering various sizes of ‘y’ support stakes for years. Bit disappointed the useful short 1 foot ones no longer available.
8 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review and pleased you are happy with the support stakes.
A very helpful Company.
I phoned as wasn't sure about a cover for blueberries and was told what the sizes for the covers were. I could then order the right size. Thank you so much for your help.
7 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review and pleased we could help.
It was a gift that arrived on time and…
It was a gift that arrived on time and made my daughter very happy! Thank you
5 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review and pleased the gift arrived on time.
1.80 m2 raised veg bed in wood
Bought 1.80 m2 raised veg bed in wood. Lovely wood. Easy construction. Looks great.
21 februari 2023
Svar från Harrod Horticultural
Thank you for your kind review and pleased you are happy with the raised bed.
Great product delivered on time
5 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review, it really is appreciated.
Had exactly what I wanted (garden…
Had exactly what I wanted (garden fleece on a roll)
right price, arrived as promised,already protected my
potato crop.
4 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review and pleased you are happy with the fleece.
The cover for my raised bed …
The cover for my raised bed is working well. Total cover if frost is forecast, and protection from birds and slugs all the time.
4 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review and pleased the raised bed covers are working well.
Excellent products - built to last
Excellent product, but lack of delivery notification was an issue - for such large and expensive items, some tracking and notifications would assist customers.
20 februari 2023
Svar från Harrod Horticultural
Thank you for your honest review. We will pass your comments onto our customer service team as we aim to keep customers well informed about deliveries and will investigate how we can improve further. Sincere apologies for any inconvenience caused.
Sound product and understandable instructions
Good product delivered on time.The espalier frame is robust and easy to erect.
2 mars 2023
Svar från Harrod Horticultural
Thank you for your kind review, it really is appreciated.
Excellent service, useful product
Very efficient speedy service and products I purchased (popadome crop protection tunnels) generally well designed and functional. However, end hoops of tunnel tend to fall inwards. I have added a guy rope each end to try to rectify this, but maybe something for designers to reconsider.
3 mars 2023
Svar från Harrod Horticultural
Thank you for your honest review. We will pass your comments onto the design team of review.
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