Harper Macleod LLP Omdömen 

Sadly my insurance company instructed Harper MacLeod to deal with losses after an accident where a 3rd party hit my parked vehicle, and admitted liability.

To be honest Harper MacLeod did not really seem interested in my claim from the start - presumably because there was no personal injury claim for them to profit from.

The claim was handled at various times by three different staff - a Paralegal, a Trainee Solicitor and then an Associate. Each completely contradicted the statements made by the one who had gone before. None of them actually seemed to make any progress dealing with my claim, several emails were never even replied to. When I called out the incompetence to the third claim handler it all went quiet...

By the time one of the Partners contacted me to try and discuss my claim, I had already made the decision not to waste any more time or effort at this company, and I ended up going to a more competent law firm. When I started explaining some of the statements made by the case handlers, the lawyer who ended up dealing with my case successfully actually burst out laughing at how unprofessional and blatantly factually incorrect these had been.

I made sure to inform my insurer that my claim experience with them, particularly in relation to Harper MacLeod, was the reason why I moved all three of my vehicles away from their company.

I had a polite and knowledgeable solicitor who answered my questions in detail everytime. It took almost a year to get the outcome we wanted. I felt however supported and able to make decisions made on his recommendations.

Highly recommended excellent service dealing with my car crash claim nothing was to much trouble very professional very happy with the outcome

Karen, Susan and their teams at the Elgin office handled all aspects of the house marketing, sale and conveyancing, swiftly, professionally, without fuss and offering value for money. The house sold in the 1st week! It's been a delight to work with Harper Macleod, as we have done , and will continue to do, with other departments and offices across Scotland. Strongly recommended.

I recently purchased my home with the support of Andrea Ross, from Harper Macleod. Andrea was fantastic throughout the whole process. She was was thorough and kept me update at every opportunity. I would highly recommend her service.

A big thank you to Harper Macleod in Inverness and especially Gary Campbell. Very professional service delivered in a friendly and courteous way. Would not heditste to recommend HM to any prospective client looking for conveyancing services.

Harper MacLeod managed our entire estate process, overseeing property viewings and the sale of our house while we were abroad. They maintained regular communication, updating us on viewings and offers, and navigated the overall sale with professionalism and ease. I highly recommend their services to anyone seeking a comprehensive solution for selling a house, encompassing estate agents to solicitors, with transparent and no hidden costs

Excellent customer service & great communication. Very easy to deal with & would definitely recommend them.

Andrea Ross provided a first class conveyancing service

I have been dealing with Harper McLeod for most of this year and it has been really good. Everything I asked was dealt with quickly and professionally and the paralegal dealing with me was extremely helpful and friendly.

I can't recommend them enough and will keep them in mind if I ever need legal help again in the future

Highly recommend Harper Macleod LLP - especially Craig McKellar. Craig handled the whole situation brilliantly, explaining each step of the process and really going above and beyond. I felt listened to and that my case was in good hands. Thanks so much again

We had Will Davidson as our solicitor and he was amazing, very helpful and got everything sorted out for us quickly and professionally and took all the stress out of the process for us so we cant recommend enough. Anytime we popped into the firm all the other staff we spoke to were lovely, will definitely use again!

Our discharge of security papers were efficiently completed by Team Assistant Laura Archibald. Laura was a credit to Harper Macleod being welcoming , friendly and available whilst clearly explaining the process being followed. Her communication was timely , accurate and to the point.
We would have no hesitation in using this firm again in the future.
Nick & Carol Harvey

Excellent Service. Always very quick and transparent communication kept throughout the whole process. Would 100% recommend to go with this company for absolute peace of mind.

I am extremely pleased.Laura Gallacher (Harper Macleod LLP )who handled my case has done a great job.She kept me informed at all times.Thank you very much!

Excellent communication from start to finish of selling my property and purchasing another. Explained everything clearly and went the extra mile to get me over the finishing line. Would highly recommend Harper McLeod Inverness and especially Elgin branch .

The current senior conveyancing partner lost important paperwork. This man has caused me considerable expense loss of time worry etc etc. He is an arrogant self interested jerk.
DONT USE THIS COMPANY.

I have received an excellent service from Mr Richard Steell of Harper MacLeod. I am very grateful for his tenacity in pursuing my settlement and for the advice given during the process. I have no hesitation in recommending Harper MacLeod Llp.

Harper Macleod is a fantastic firm. Robert, our paralegal, was both expeditious and accommodating throughout our situation. Would highly recommend.

Great service ! Keeping updated ! Friendly and caring staff.