Highest commendation to Harlow's in Coalville, manager Nick, and team members Tony and Kaydee went out of their way to be professional, courteous, share experience and recommend right solution for our... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have used Harlow in the past always been great until yesterday pm 25th March. Required a piece of timber 8"x 48"x 1", Sorry but my measurmemts reflect my age (76). Counter hand was very abrasive, Q... Se mer
The items we needed for loft insulation were available at Harlow Brothers timber merchants at a good price. We ordered the items we needed online and pretty quickly we received a confirmation that ite... Se mer
Decided to create raised borders with stones inside to hide unsightly lawn / gravel edging. Looked online at several suppliers eventually checking Harlows. Found decent 3.6m lengths of 9x2in eq... Se mer
Företagsinformation
Skrivet av företaget
The Harlow Timber Group merchant timber to both the trade and retails sectors via our network of branches and our online shop. We are also bespoke manufacturers of timber products and buildings. We have a comprehensive engineered timber capability providing roof trusses and engineered joists to a variety of business sectors and private individuals.
Kontaktuppgifter
Storbritannien
- www.harlowbros.co.uk
4,1
Bra
272 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good product and prices
Good product and prices, just a shame I couldn't get at my local branch. Very good friendly service and good click and collect.
2 september 2022
After searching online for timber I…
After searching online for timber I found this company. Great choice, with explanations regarding timber grades etc for non-woodies like myself! I also found their prices for what I needed significantly cheaper than local timber merchants, even with delivery charges - not sure how that works. Delivery was quicker than expected. The timber's great, just what was needed. Good products, price, service, fast delivery. Thanks
6 september 2022
Early delivery
Faultless transaction - except for one rather important detail ... Why deliver on 31 August when I specifically requested EARLIEST delivery on 1 September, because I knew no-one would be home on 30th? Luckily I happened to be 5 minutes away when the call came from the delivery man.
Silly oversight as a result of over-efficiency?
You are forgiven ... more business to follow over coming months.
Excellent product, excellent pricing!
31 augusti 2022
Superb service from the the Derby lads
31 augusti 2022
Fantastic delivered on time with a…
Fantastic delivered on time with a great friendly service
2 september 2022
Great product, excellent service
Great product (25mm marine ply), really good quality.
Original damaged.
Best customer service ever, they completely owned the issue and in response to me saying it was urgent I got the replacement the following day.
Outstanding.
26 augusti 2022
Very helpful and friendly.
Very helpful and friendly had an issue with 1 bit of my order which was sorted straight away, very grateful
30 augusti 2022
Very good product at a reasonable…
Very good product at a reasonable price.
The only thing I marked them down was because of the lack of communication about the delivery date and time.
29 augusti 2022
Svar från Harlow Bros
Hello,
And thank you for placing an order with Harlow.
In your order confirmation it does state that your order will be delivered on the date requested unless the team contacts your to let you know of any amendments.
In this case we delivered on the date requested by yourself, and we are happy to hear that your felt that the product was of good quality and the price reasonable.
Thank you for shopping with Harlow.
Garden project
Decided to create raised borders with stones inside to hide unsightly lawn / gravel edging.
Looked online at several suppliers eventually checking Harlows.
Found decent 3.6m lengths of 9x2in equivalent boards at what I think is a good price. One board was a little bit warped however 2 lengths were allowed for cutting smaller pieces so no problem to me. Delivery was reasonably priced.
I did not receive a call to confirm delivery as it says on web site but I was going to be home anyway.
It does give option during ordering though for delivery requests which I didn't make use of.
Delivery driver fine with off loading.
So 5 stars for this purchase.
No I am not connected in any way with this company..
27 augusti 2022
Modest order of wood
Modest order of wood was despatched by courier and arrived the next day, good efficient service from Harlow Bros
23 augusti 2022
Quality goods but poor transparency regarding delivery
Ordering online easy, goods purchased good quality (trellis) and deemed reasonably priced for this. 4 stars as not delivered on day promised (Friday). When telephoned (Saturday) for reason was advised order was out for delivery that day; still didn't arrive. An email also sent couple of days before expected delivery requesting eta of delivery was not replied to. Order arrived Monday with no notification beforehand. Delivery man advised he only works Mon-Thurs and Company knew that.
19 augusti 2022
Svar från Harlow Bros
Hello,
Thank you for ordering with Harlow and we are pleased that you found the process easy and the product of quality and at a good price.
We shipped your order on a next day carrier and we apologise that they did not meeting their criteria. We have taken this up with our account manager and hope you will shop with us again in the future.
Thank you and take care.
Used Website to select and pay for my…
Used Website to select and pay for my order. Items were delivered on agreed delivery date. Simple and straightforward experience. Thank you.
25 augusti 2022
Good old fashioned service
Easy to order. Good quality. Delivery prompt and very friendly. I couldn't fault the service.
19 augusti 2022
Cheapest skirting boards I found fast…
Cheapest skirting boards I found fast delivery would definitely recommend
Thanks
24 augusti 2022
Ordered on a Sunday night
Ordered on a Sunday night. Got a phone call first thing Monday morning to organise delivery. Delivery was spot on and the driver very polite and helpful. Wood is in great condition and reasonable price.
I’ve used Harlows before and based on this experience will use them again.
Great job - thank you
23 augusti 2022
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