I ordered this gift from the US (where I am based) to someone in London. The array and quality of options was great. The delivery was perfect and! while there were fantastic options, a number of ite... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love sending care packages to my family members that are studying abroad in the UK. My cousin is in London and I've used Happy Box twice. The packaging is beautiful and very professional. This... Se mer
I love the high quality products when creating my own box. I'm able to create my own theme and to customize the box in a personal way, as if I boxed it myself. Living abroad, these boxes have been a... Se mer
I absolutely rate Happy Box. Beautiful products, top customer service (thanks Sam from your office for your help when I make a mistake) and super easy process. Always a pleasure to order a beautiful... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The home of creative gift ideas. We provide gifts for all events and sentiments – creatively combined to be perfectly appropriate to the occasion and guaranteed to raise a smile. Send personal gifts to loved ones, family, friends, colleagues, clients, and anyone else who you feel deserve something special. Single gifts or bulk purchasing, sending all over the world.
Kontaktuppgifter
118 Harbord St, SW6 6PH, London, Storbritannien
- 020 7381 0803
- happytohelp@happyboxlondon.com
- www.happyboxlondon.com
4,6
Utmärkt
102 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect!!
Perfect, excellent service, gift was delivered as expected with the intended message! Yay!
18 juni 2022
Svar från Happy Box London
Thank you for the lovely feedback Lisa.
Very easy to use
Very easy to use, lovely selection at good prices and delivery was made seamlessly even though it was to the alternative location - will definitely use this again
3 juni 2022
Svar från Happy Box London
Hi Pen,
Thank you for the amazing review. We are so happy to hear that you love our services and products.
Many thanks,
The HBL Team
The person at the receiving end was…
The person at the receiving end was happy to have the gift.
However, no notification about completion of delivery, no option for tracking. I still don't know if the box arrived on the day or one day later..
28 maj 2022
Svar från Happy Box London
Hi,
Thank you for the review.
With all tracking we will include the email used on the order with our couriers system so that updates of the parcel can be retrieved.
Many thanks,
The HBL Team
Still waiting for delivery despite helpful customer service person
The parcel wasn’t delivered initially. I contacted THB. They noted a local phone number and assured me they would instruct the courier to text the recipient. Nothing happened as expected and we are still waiting for the delivery. The person I spoke to was helpful. But… This was a get well gift from Australia to my daughter who had a significant operation.
22 maj 2022
Svar från Happy Box London
Hi Robyn,
I would firstly like to apologise for any courier issues with the order.
As requested, the order did have an initial attempt by DPD on the 19th which was unsuccessful at the location and resulted in the parcel being sent to a pick up shop. We are now investigating with DPD to have this solved as soon as possible and will have a replacement sent to your recipient.
At Happy Box we always strive to provide the best customer service and to be available to answer any queries. We feel the 1-Star review is very unreflective of our service as we have initially attempted the delivery as requested. We will do all we can to rectify the problem.
Many thanks,
The HBL Team
It was neccesary change the postal code…
It was neccesary change the postal code It was my mistake. By the other was good!
20 maj 2022
Svar från Happy Box London
Hi Luvik,
Thank you for the review.
Many thanks,
The HBL Team
Excellent
Excellent, convenient service and beautiful options. Quick email response and assistance, as well as easy online ordering. I ordered from abroad for my sister who lives in London. Very satisfied!
9 maj 2022
Svar från Happy Box London
Hi Marion,
Thank you for the amazing review. We are so happy to hear that you love our services and products.
Many thanks,
The HBL Team
Svar från Happy Box London
Hi Endre,
Thank you for your review.
Many thanks,
The HBL Team
Indeed a HAPPY BOX!
Lovely products in beautiful packaging .... the look on my daughters face was priceless !
Will definately be a regulae customer.
6 maj 2022
Svar från Happy Box London
Hi Noorjehan,
Thank you for the great review. We are happy to hear that your daughter loved the happy box.
Many thanks,
The HBL Team
Great birthday present
Great variety of gifts which you can build your own special hamper with!
2 maj 2022
Svar från Happy Box London
Hi AJ,
Thank you for the great review. We are happy to hear that you loved the variation of gifts.
Many thanks,
The HBL Team
Svar från Happy Box London
Hi Melodie,
Thank you for the review. We are so happy to hear this was well received.
Many thanks,
The HBL Team
Problem solved
At first the package was missing a couple of items, but the customer service has been very understanding and the problem was solved quickly. Thank you
8 april 2022
Svar från Happy Box London
Hi Ieva,
Thank you for the kind review.
Many thanks,
The HBL Team
Most reliable
6 mars 2022
Svar från Happy Box London
Hi Alan,
Thank you for the 5 star review.
Many thanks,
The HBL Team
Wonderful products and experience!
My friend moved back to the UK from San Francisco, and I wanted to help make the overwhelm a little less. I curated a fun box with luxurious little items and she hasn't stopped talking about it! The quality of the gifts was wonderful and the packaging was even more lovely than I expected. The package arrived on time and I was provided with delivery updates. The whole experience was top notch!
4 mars 2022
Svar från Happy Box London
Hi Pam,
Thank you for the amazing review. We are so happy to hear this was well received.
Many thanks,
The HBL Team
Svar från Happy Box London
Hi Boyd,
Thank you for the lovely review.
Many thanks,
The HBL Team
Great service and fast delivery!
15 februari 2022
Svar från Happy Box London
Hi Joanna,
Thank you for the lovely review.
Many thanks,
The HBL Team
Excellent experience
Great website, easy to use & plenty of options - chose a prepare my own option. Saw photos of the gift & contents, looked great & was well received. Would use again
15 februari 2022
Svar från Happy Box London
Hi Wendy,
Thank you for the lovely review, we are so glad the gift was well received.
Many thanks,
The HBL Team
Lovely Ritual Spa Gift Box
I ordered the Ritual box through Perkbox as this was a prize I won as 'Employee of the Month'.
There was an issue with the code which meant that I was unable to order the ritual box.
However, as soon as Perkbox passed this issue onto Happy Box London, the order was shipped quickly and efficiently. Product was lovely particularly the packaging
7 februari 2022
Svar från Happy Box London
Hi Cheryl,
Thank you for the lovely review, we are so glad that you loved the box.
Many thanks,
The HBL Team
Lovely product and great support
The box delivered to my friend for her birthday was lovely and the team provided excellent support when we had a delivery challenge.
3 februari 2022
Svar från Happy Box London
Hi Brooke,
Thank you so much for your 5* review.
From the whole Happy Box London team.
Svar från Happy Box London
Hi Hanna,
Thank you so much for your 5* review.
From the whole Happy Box London team.
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