HANON Omdömen 4 768

Ordered a pair of ONs after a month and a half of sending emails and no response I spoke to my bank who recalled my payment back to my account...do not fall for this scam site!

I ordered a pair of trainers on February 2nd and have still not received them on March 19th. Despite numerous attempts to contact them I haven't even received a refund. SO I AM NOW £100 OUT OF POCKET. I NOW HAVE TO GO TO CITIZENS ADVICE TO SEE WHERE I GO FROM HERE. ABSOLUTELY DISGUSTING SERVICE DROM A DISGUSTING COMPANY

I ordered shoes. They replied that my order was processed and was waiting to be shipped. That was a month ago. Money was taken out of my account. Nothing ever came back that the shoes were shipped

Do not use .
Been over a month waiting for delivery
Ho response to emails, phone number doesn't work
Save you money looks like I've lost mine .

It's been 3 weeks...no updates on order. Customer service kept on selling me lies it's coming now it's coming then...asked for refund and they have stopped replaying. They are fraud. 95 pounds completely wasted. Fake fake fake and fraud fraud fraud. I never got order, never got replay, never got my money back.

After a long wait, my trainers arrived the wrong size.. and had a terrible smell to them. After sending many emails, i have given up due to no response from them..

My second pair was the boots, which also had a terrible smell. Again gave up as no response from them about returns. I decided to wear them as it was another £95 wasted and the top metal hook for the laces broke !!!

So unfortunately don’t recommend this supplier and their copies of the original products..

Bought OnCloud trainers for £95. Arrived today and they are fake. Smell really chemically and the glue is everywhere. Do NOT BUY. I only purchased the because of Trustpilot reviews.

Scam - purchased two pairs of On brand trainers. Fake tracking number etc. Normal Chinese lot.

Avoid this at all costs. Hanon CLUB Another £95 purchase, invoice sent immediately, all looked good? 6 days later, both purchase and tracking number are void and no response from customer service. Thankfully used the credit card so they’re on with the recovery of money.

Tried contacting customer service they gave me a fake tracking number and stole £95 from me

j’ai passé une commande chez hanon de 100 euro + 20 euro de shipping en août 2023, entreprise anglaise il me semble, ils utilisent fedex pour expédier leur commande. la commande a été livré un jour ou j’étais absent et elle est retourné à l’entrepôt, j’ai contacté le service client fedex à plusieurs reprises( l’un des pires services client jamais vu) mais je n’ai pas eux la possibilité de reprogrammer la livraison qui est reparti au chez hanon. je me suis donc fait rembourser 100 euro mais j’ai perdu plus de 3h de mon temps et les 20 euro de livraison. conclusion ne pas commander chez hanon et les entreprises basée au royaume unis en général qui ne sont pas connu mondialement. et si un responsable de hanon passe par là je veux bien mes 20 boule en échange de la suppression de cet avis.

I bought over 10 shirts but they all run quite a bit small and since the store closed, cant return or exchange. Unfortunate timing but would have been nice to have it on the site that the sizes run a bit small for hanon brand clothing

Great products a pity it’s now closed

Great service funktastic prices one very hippy happy customer but so sad they are no more peace and rainbow 🌈✌️☮️☯️

Weird sizing , everything too long.

Hanon has been part of my shopping life for years.

Massive shame it has had to close

Nice products with superb quality. It's sad to see my favourite shop close down

Great sale. End of an era for an iconic clothing store and brand.