Hand & Lock Omdömen 

216
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

If you love embroidery or just appreciate amazing craftsmanship, you have to check out Hand & Lock. They’ve been around for centuries and still use the best materials. Their tools are just as impressi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The embroidery case from Hand and Lock is first class - really beautiful quality - just perfect. I am on the new Hand and Lock Diploma course - it is amazing! Learning new knowledge and so many new sk... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The school and programs go beyond just passing on skills and technique. There is an intangible quality : the encouragement and ,emotional support necessary to learn to embroider at this quality l... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have taken several online courses with Hand & Lock and have loved them all! I don’t live in an area/near an area that I can attend in person classes so I love that they offer online options to make... Se mer

Företaget har svarat

Företagsinformation

  1. Broderier
  2. Konstskola
  3. Broderiaffär
  4. Butik för modeaccessoarer
  5. Monogramservice

Skrivet av företaget

Hand & Lock has been a pioneer in luxury hand embroidery since its founding in 1767. With a rich history that began with M Hand & Company and S Lock, the company officially merged in 2001 to form Hand & Lock as we know it today. Over the years, Hand & Lock has remained at the forefront of the embroidery world, creating bespoke designs for prestigious fashion houses, up and coming artists, musicians, interior designers, costume designers, and many other creative professionals. In addition to our bespoke embroidery services, we offer a wide range of services, including military badges and accoutrements, bespoke embroidery events, custom hand and machine embroidery and much more. Our highly skilled artisans work with the finest materials to craft intricate and luxurious designs, ensuring that each piece is a unique work of art. One of our proudest achievements is our School for Embroidery and Creative Arts, where we offer both in-person and online embroidery courses. We aim to offer a wide range of classes showcasing as many techniques as we can, and our expert tutors are here to guide you through every stitch. We also host a variety of guest tutors who bring their unique expertise and insights to our students, fostering an environment of learning and creativity. As a Royal Warrant holder, Hand & Lock has had the honour of working on exclusive embroidery projects for the Royal Family, including the Coronation of King Charles III. This prestigious recognition reflects our commitment to excellence and tradition, ensuring that we remain the leading name in luxury embroidery worldwide.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

216 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(216)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have enjoyed all of the classes

I have enjoyed all of the classes, both in person and online courses, that I have taken. The teachers are very knowledgeable and enthusiastic. I, also, have been very satisfied with the haberdashery supplies that I have purchased.

23 februari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

Hi Linda, thank you for your lovely review! We are glad you have been enjoying your courses

Betygsatt 5 av 5 stjärnor

Hand and Lock

Hand and Lock
I feel very privileged indeed to have had Lucy Martin spend the day teaching my GCSE students at Kings' School. She demonstrated a variety of embroidery techniques, working with the pupils to help them achieve a beautiful piece of work.
Lucy then delivered an outstanding
presentation, detailing the history of Hand and Lock, to the pupils and the
Broderers of Winchester Cathedral.
Lucy's extensive knowledge and exceptional skill in her subject made the whole day an incredible and unforgettable experience for everyone who was there. Lucy has been a profound influence on us all and has even offered to mentor pupils who are interested in a career in this field.
I can't thank Lucy enough for her
kindness and generosity, she is genuinely one of the most inspirational people I have ever met and I feel honoured to have had her come to visit our school.
Thank you Lucy xxxx
Zoe Churcher
Kings' School
Winchester

29 november 2024
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

Hi Zoe, thank you so much for your kind review. I will pass on your lovely message to Lucy

Betygsatt 5 av 5 stjärnor

5* review!

I first heard of Hand and Lock through my university course where I purchased a bunch of supplies to complete my embroidery. I had amazing communication with the staff through the ordering process and they kept me informed about availability. Since then I have done two courses with them (Ceremonial gold work and Couture Costume embroidery) with one being in-person and one being online, and I have found both to be incredibly interesting and helpful. The tutors were amazing for both courses and they were very professional and helpful, making sure to explain everything so people with all skill levels can understand the techniques.

I can’t wait to do my next course and have absolutely no complaints about the courses, staff, or materials!

31 januari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

We are so glad you have enjoyed both our in person and online classes!

Betygsatt 5 av 5 stjärnor

Hand & Lock is essential for anyone interested in goldwork and couture embroidery

I’ve bought goldwork supplies from Hand & Lock before and did an online course with Lucy and my experiences have all been great.

The course was nicely paced and having access to the recordings was extremely helpful to go over any aspects I couldn’t quite get during the live session or for refreshing my memory later on. Lucy is a great teacher, super friendly and helpful and having a WhatsApp group specifically for course members made it extra easy to discuss and clear up any doubts between sessions.

The supplies I’ve bought have all been great quality, choosing coloured bullion online could be a little easier if you could filter for colour group or finish but the list and photos do work nicely.

I’d highly recommend H&L to anyone interested in goldwork and embroidery, they’ve been around for 250 years for a reason!

27 november 2024
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

We are so happy you enjoyed your course and are happy with your embroidery supplies!

Betygsatt 5 av 5 stjärnor

The whole experience is a joy

The whole experience s a joy. The expertise of Lucy and Freya is amazing, friendly and encouraging.
Lucy and Freya communicate on whatsapp and email with around 250 people. They engage their learners in discussion of new developments and addressing any queries colleagues may have.
The materials provided for the lessons are first class and beautifully packaged. The instructions both in the booklets and in lessons are perfectly balanced between showing the techniques and encouraging learners to pride themselves in their achievements even when the learner makes the occasional error!
It is no wonder they have achieved such success for the school in such a short period of time. Thankyou to all the team and indeed to fellow learners. Dawn

22 februari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

Thank you so much for your lovely review. We are so glad you are happy with our classes, materials and teaching!

Betygsatt 5 av 5 stjärnor

Amazing!

Well, what can I say - thank you to the Hand & Lock team for the incredible opportunities and products you deliver! Nothing is ever a problem and you are all so approachable and professional, despite being very busy people. It’s great to have such a passion to educate people. I’ve waited a long time for this and so glad I’ve discovered you. Classes are so creative and versatile. They’ve enabled me to integrate all of my creative interests.
I’ve completed several in person and online courses including with excellent guest tutors, all of whom are experts in their field. And when you introduced the diploma it was the answer to what I’d been looking for. I’m now taking 3 modules which align with my interests. The tuition and balance is fantastic and being able to connect with others is lovely. In addition we are gently guided and pushed out of our comfort zones, with lots of encouragement to build confidence. I’m loving it!

22 februari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

Thank you for your lovely review! We are so glad you have enjoyed all of your courses and can't wait to see what you create on the diploma

Betygsatt 5 av 5 stjärnor

silk flower making with Anne Tomlin

I have done the 2 days silk flower making course with Anne Tomlin - it was a great experience, very professional and at the same time fun.

29 juni 2024
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

We are so happy you enjoyed our class with Anne Tomlin!

Betygsatt 5 av 5 stjärnor

Excellent course and teacher

The course content is excellent and Freya’s instructions are clear and comprehensive.

6 februari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

We are glad you are enjoying your course!

Betygsatt 5 av 5 stjärnor

Learning from the best!

I came across Hand & Look's YouTube channel when I was looking for instructions on how to set up a slate frame. In the video, Juliet shows how to thread the needle - a small but important detail that I hadn't seen since I trained as a bespoke tailor. This made me realize that I could totally count on Hand & Lock, and I have not been disappointed. I am currently on two diploma courses and absolutely love the complexity of the challenge, the precise instructions and the personal support from Lucy and Freya! Learning from the best! I had a few issues with customs as I live in Germany. Eve from the shipping department was super helpful and everything arrived on time! The materials are beautiful and inspiring! I am very happy that I can join the online courses from here and that the great kits are sent by post.

21 februari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

We are so happy you are enjoying the diploma and can't wait to see what you create!

Betygsatt 5 av 5 stjärnor

Hand and Lock is the place to go

Hand and Lock is the place to go to learn embroidery. They have a rich history and a great learning program. I have taken a few online courses and absolutely loved them! I was nervous about learning online versus in person but the courses are well planned and manageable. Kits full of everything you need are sent to you ahead of time. It’s no stress and all fun embroidery. I highly recommend to anyone trying to learn the craft

21 oktober 2024
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

Thank you for your lovely review, we are so glad you are enjoying our courses!

Betygsatt 5 av 5 stjärnor

Fantastic experience on my inperson…

Fantastic experience on my inperson course. Tutor was really engaging lots of lovely explanations, materials, examples and history. On Tambour beading embroidery workshop / Luneville. Met some great people I have kept in-touch with and been inspired to do more; go to more including seeing the prize exhibition for myself and keep in touch long after the course.

5 maj 2024
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

We are so glad you enjoyed your course and had the opportunity to meet other people in the embroidery community!

Betygsatt 5 av 5 stjärnor

Wonderful embroidery school

I love the courses here they are so creative and the tutors are excellent! The building and shop is also beautiful as are the collection of supplies and handmade items

21 februari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

We are delighted that you are so happy with our courses, products and shop!

Betygsatt 5 av 5 stjärnor

Very supportive company

Lucy:Freya very supportive company re: relaxed charming and confidence building teaching methods and Eve and the shop great customer service
sending out products ..
A great experience for a hobbyist stitcher.

21 februari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

Thank you so much for your lovely review of our staff and school!

Betygsatt 5 av 5 stjärnor

I come from a different creative…d by

I come from a different creative background to embroidery and I wanted a challenge in the Diploma, whilst being supported as I learn the different techniques. I get that in abundance in enjoyable classes. The tutors are great fun but at the same time so professional.

13 februari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

We are so glad you are enjoying the diploma so far and can't wait to see what you create

Betygsatt 5 av 5 stjärnor

Course experiences

I have attended two courses delivered by Hand & Lock, one in person and one online. I was apprehensive about online learning at first because embroidery of whatever kind is very much a hands on activity. I needn't have been, the course is delivered by an excellent tutor who gives everyone personal feedback and advice. The advantage to online and weekly sessions is that you can practice and ask questions in the course group at any time. In the classroom it's difficult to practice in your own time as the equipment is left at the end of the day. Both methods have their advantages. I wouldn't hesitate to book further courses with Hand & Lock of either type because it's a wonderful experience and I would recommend them to anyone who is interested in furthering their knowledge.

18 februari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

Thank you Karen, we are so glad you have enjoyed your courses and hope to see you back for another!

Betygsatt 5 av 5 stjärnor

Outstanding staff

For me Hand & Lock is synonymous with unparalleled embroidery courses, but I’d also like to commend the staff who work behind the scenes, especially Eve. Eve has gone out of her way to help me with various orders, and her work heightens my respect for Hand & Lock.

31 augusti 2024
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

Thank you so much for your kind review of our courses and staff!

Betygsatt 5 av 5 stjärnor

Excellent sewing experience

I am currently taking my first Hand & Lock course.
Freya is an excellent, friendly and very patient teacher. I’ve even learnt how to thread a needle correctly for the first time!
The WhatsApp group is an excellent way to send photos and queries to Freya and share with everyone.
I am enjoying this so much that I will definitely be booking a second one.

11 februari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

Thank you for your lovely review. We are glad you are enjoying your course and can't wait to see you back for another!

Betygsatt 4 av 5 stjärnor

High level of teaching combined with excellent materials

The courses offered by the school are very interesting and well prepared, the materials provided for your project are abundant are of high quality.
It's very nice to also see a young team of involved embroiderers as tutors - people, who have worked with big fashion houses etc., but are still so down to earth and excited to teach.
The slight downside - and this is why I'm not giving a full 5 stars - is that the school doesn't refund courses, so if you can't attend the class, you'll be stuck with the materials etc.(yes, you have access to the recorded classes, but it's not always the same) instead of giving the place up to another person. There should be some time gap that would allow people to cancel their attendance in case of need.

18 februari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

Thank you so much for your kind review of our online classes! Our cancellation policy means classes cannot be refunded but we will always do our best to move you over to a new class/date that better suits you if you would rather not learn from the recordings

Betygsatt 5 av 5 stjärnor

Goldwork class

I had my first online class with hand & lock with Lucy Martin. It was the Lord of the Privy council goldwork class and I have to say I thoroughly enjoyed the class. Lucy was an excellent teacher and her knowledge and experience in someone so young is awe inspiring. The quality and the quantity of the materials was also excellent. The online classes make it easy for anyone to take a class in the comfort of their own home regardless of where you are in the world. I would definitely like to do another class.

7 februari 2025
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

We are glad you enjoyed our external class! Thank you for your review, I will pass your kind words along to Lucy

Betygsatt 5 av 5 stjärnor

Hand & Lock’s online courses

I’ve just recently discovered Hand & Lock’s wonderful online courses. I’ve had the pleasure of having Lucy Martin as my tutor and I am in awe of the talents that this girl has. When I learned how young she was, I was further in awe. The versatility of things that she does, and she does extremely well is just amazing. And to top it off, she is incredibly calm confident and very funny. I can’t say enough about how well the courses are run, the content is just incredible and the quality of the products is second to none.

14 oktober 2024
Omdöme utan inbjudan
Logotyp för Hand & Lock

Svar från Hand & Lock

Thank you for your lovely review! We are so glad you are enjoyed your course

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer