Absolutely first class service. Kept me informed of delivery and even ended up delivering days before! Genuine family run business. Couldnt be more helpful. Would highly recommend. Delivery driver i b... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Absolutely first class service. Kept me informed of delivery and even ended up delivering days before! Genuine family run business. Couldnt be more helpful. Would highly recommend. Delivery driver i b... Se mer
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The bed arrived and Birlea was great - the delivery man managed to get the bed to the top floor! Only thing is the bed assembly ends up being compromised as not all the holes line up perfectly. Overa... Se mer
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I stayed at a holiday let in St Abbs and had the most comfortable sleep so took a photo of mattress. When I needed a new one I ordered the regency 1500 and wasn’t disappointed lovely comfortable mattr... Se mer
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I had an idea of which mattress I wanted but unfortunately it would not be in stock for some time. Bernadette advised me to visit the showroom in Newbridge to try a similar mattress. She was very help... Se mer
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Skrivet av företaget
2 Bridge Street, EH28 8SR, Newbridge , Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The bed arrived and Birlea was great - the delivery man managed to get the bed to the top floor! Only thing is the bed assembly ends up being compromised as not all the holes line up perfectly.
Overall happy with the bed and Grove as a company has been brilliant and responsive- Kirsty went above and beyond with fabulous customer service.

Svar från Grove
Excellent all round service, I made my order online and I was swiftly contacted to arrange a delivery date and time, everything went like clockwork well done

Svar från Grove

Svar från Grove
I can’t thank Bernadette enough. Her knowledge of mattresses is amazing. I am delighted with the one she recommended. 10/10 🤩

Svar från Grove
Great company. We had some issues with the bed (not their fault) and their response was fantastic to resolve it. Even when they had some issues with he bed manufacturer, they ensured that we didn't suffer as a result and are no longer working with them.
Would definitely buy from again.

Svar från Grove
Always brilliant products - we buy all our beds from here (we buy lots for holiday lets etc). Wouldn't go anywhere else

Svar från Grove
Very prompt, professional and helpful service.

Svar från Grove
Fab service from both the shop and delivery people. So refreshing to find a business that still gives personal service.
I would recommend them to anyone.

Svar från Grove
I just got my beautiful ottoman bed, along with my wardrobe set of drawers and bedside cabinet delivered.
The guys at Grove bedding were extremely helpful making it so much easy from in store to delivery.
Fantastic service from Grove
Thank you so much.
Kathleen Scott

Svar från Grove
Emily helped us absolutely perfectly today, she was very helpful and friendly but gave us space when we needed it before we even had to ask, she was very knowledgeable and kind with a very friendly facing service.
We were initially planning on shopping online elsewhere but Emily made the difference for us and we will be placing an order from here next week :)

Svar från Grove
First time using Grove bedding at Newbridge. On arrival I was met by Emily who provided outstanding customer service on my first visit and again on follow up.
Bed still to be delivered but I am sure it will not disappoint.
Thank you very much

Svar från Grove
I visited Grove Bedding on several occasions to choose a new mattress. Davy helped me with this order. He gave lots of great advice but also left me to try out the mattress in my own time. I never felt pressured in any way to make a choice in fact he encouraged me to go away and come back again to try out again acknowledging how important it is to take time.

Svar från Grove
Visited Grove on Morrisons and had such a nice experience at the weekend considering our options and came back a few days later to make our purchase for our new home. Davy was great, considerate, made sure we chose the right bed and super thorough! Will not hesitate to recommend to others!

Svar från Grove
We are absolutely delighted with our new bed and the excellent service we received. A special thank you to Kirsty, who was kind, patient, and professional with my elderly parents. She took great care to ensure the bed height was exactly right, despite my father being very tall and my mother being very petite.
Since receiving the new bed, my mother has had zero falls, which has made an enormous difference to our family. The bed was delivered very quickly, and the whole experience was outstanding. Thank you, Kirsty, for your expertise and genuine care — we'd highly recommend Grove Bedding to anyone looking for a bed suited to their needs.

Svar från Grove
I highly recommend Grove Bedding. This company deserves an award. Not only did they have great products at a great price, the service that they offer is exceptional. How lovely to deal with a company with local staff who take true pride in offering a first class service to their clients. Nothing seemed a bother to them. If I need any more furniture/beds, it will be my first port of call. Thank you.

Svar från Grove
Your self's and web page is great and getting back to the customer is great just one point advice would stop sending stuff by royalmail the hassle having trying to get my second lot of very cofmy pillows is unreal just let's say they tryed to say we weren't in when they hadn't even tryed to delivery still trying to contact them as they are only open for few hrs each day not your fault but would change delivery people!

Svar från Grove
Bernette was amazing looked after me again highly recommended honestly lovely ladies working for This company would hire her for the best sales person who looks after her customers

Svar från Grove
Emily was warm, welcoming and approachable and had good knowledge of the variety of mattresses on sale. I found her very helpful and would definitely recommend Grove bedding.

Svar från Grove
I was genuinely really impressed with Grove, who went above and beyond. My teenage daughter outgrew her single bed and wanted a small double - she'd set her sights on a particular one, and all other bed shops (and I looked at loads online) were sold out and wouldn't get new stock of that particular model for another 2 months. I even purchased one from another store that had it shown as in stock, and it actually wasn't, so I had to cancel. I found one at Grove and the very helpful man in the chat messages on the website informed me that yes, it really definitely was indeed in stock, but it was the last one, if I still wanted it. He was really really helpful but I can't remember his name! Grove kept me informed during the whole process - with emails and phone calls - giving me updates on when we might expect the bed - the lady on the phone from Edinburgh was most helpful. It was delivered by a very nice Scotsman who was very jolly despite having driven from Edinburgh to Cambridge (not just for us, I was very relieved to know!). There were no instructions included (instructions were definitely needed, but the lack of them was probably a mis-sight from the manufacturer rather than Grove) but I found them online and printed them out - it did take a good couple of hours for 2 of us to get the bed assembled but it looks AMAZING. More importantly, our daughter loves it, and is getting some decent kip now she has a bit more room to sleep in. So impressed with Grove, from beginning to end. We're really happy with the bed and with the whole experience of purchasing from Grove, and wouldn't hesitate to recommend them to anyone. :-)

Svar från Grove
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