Great customer service. I was having a problem with the website when setting up my subscription, and it reverted back to whole bean refills rather than ground coffee. I contacted Grind, and they offer... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Capaccino offered in regular and large sizes at their Ridings, Wakefield branch. I was served with a regular, but my friend received what was clearly a SMALL cup (compared to the larger size). I menti... Se mer
Företaget har svarat
Customer service was brillient as had question about my order. Coffee and pokemon tins arrived really quick. Coffee tastes amazing only downside was one tim was slightly dented on arrival but easily p... Se mer
Very pleased with my capsules and smart tin to keep them in. Wasn’t keen on the house blend but that’s personal taste and I really enjoyed a lot of the others. My current favourites are sweet miso and... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.
Grind - Shoreditch, London
Skrivet av företaget
- Grind at Home.
- Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
- Letter-box friendly.
- We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.
Kontaktuppgifter
8-10 New North Place, EC2A 4JA, London, Storbritannien
- 020 3019 1806
- hello@grind.co.uk
- www.grind.co.uk
4,1
Bra
13 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered mocha flavoured capsules but…
I ordered mocha flavoured capsules but the taste was neither coffee or chocolatley
3 juni 2026
Svar från Grind
Thanks for taking the time to leave a review!
Sorry to hear the Mocha capsules didn’t quite hit the mark for you - that’s really helpful feedback and we’ll make sure it’s shared with the team.
Thanks again for giving them a try!
Great coffee as ever guys please keep…
Great coffee as ever guys please keep up the great work. A bit disappointed in the tote bag offer as the email showed the black Shoreditch bag but what arrived was the beige tote bag. I already have this bag and it is amazingly useful hence I thought I’d try the other option. I guess it wasn’t to be. ☹️
Delivery prompt as ever the only issue being Royal Mail left it at my door when I wasn’t in - no option to redirect on their app - and the box and tote bag got very wet hmmm!
Please keep serving up great coffee guys with great flavour options you are amazing! 😄
6 juni 2026
Svar från Grind
Thanks so much for the lovely feedback - it really means a lot to the team!
I’m really sorry about the confusion with the tote bag. The black Shoreditch tote sold out very quickly, which is why we had to send the beige one instead. I’m sorry that wasn’t what you were hoping for, especially as you already have it.
Also really sorry to hear about the delivery issues with Royal Mail - that’s definitely not ideal, especially with the rain.
We really appreciate your support and kind words about the coffee, and we’ll keep working hard on bringing you new flavour options you’ll love.
Thanks again!
Prompt delivery, excellent flavour
Prompt delivery, excellent packaging - sustainable as I was able to use the boxes again for other things
Coconut flavoured pod - beautiful, subtle flavoured but nicely balanced. I have not tried the baileys pod yet but I am sure it will be very nice
Pokemon tins - lovely novelty idea!
4 juni 2026
Very helpful and fast customer servide
4 juni 2026
Bought gifts for my son from this…
Bought gifts for my son from this company He loves the different coffee and like to keep a good stock in his pantry
5 december 2025
I came for the Pokémon tins but stayed…
I came for the Pokémon tins but stayed for the coffee.
The Pokémon tins are great and I love them. I wasn’t planning on loving the coffee but it is such a marked difference from the ground supermarket bags.
27 maj 2026
Great products
Great products, well packaged. I will enjoy tasting the flavour.
Slightly soured by Royal Mails tardy delivery. They missed the 48 hour delivery, by 48 hours! Even though it had arrived at the local delivery office, on time.
2 juni 2026
Svar från Grind
We're so glad to hear you're happy with the products and packaging, and we hope you enjoy exploring the flavours.
We're sorry to hear Royal Mail let the experience down with the delivery delay.
Thanks for your patience, and we hope the coffee was worth the wait!
Tin came damaged
Tin came damaged. Replacement here 5 days later, great quality great coffee I love it
16 maj 2026
Not good I decided to take advantage of…
Not good I decided to take advantage of a free offer and order my coffee in a larger then normal quantity to receive a free tote bag offered with every order as their birthday celebration, unfortunately they did not make clear it should be ordered separately and was left disappointed when it wasn’t included in my order too many nice coffee beans and cheaper out there, my loyalty to Grind has gone.
3 juni 2026
Svar från Grind
Hi Barbara,
Thank you for taking the time to leave your review.
We're very sorry to hear you were left unhappy with your experience on this occasion. We always aim to make our promotional offers as clear as possible, and for our special birthday celebration the bag could've been selected as an extra item to your order at the checkout, but we're sorry if you missed out on it.
Rest assured your feedback will be taken onboard for future considerations. We hope you loved the coffee!
Best wishes,
The Grind Team
Great coffee and fast delivery
Great coffee and fast delivery. I have tried the new pod flavours sweet miso and the honey flavour, they tasted pretty good. Was skeptical at first but it tasted great. The free tote bag is very good quality- large, durable and has extra compartments. I order from Grind regularly and have accumulated a couple of nice tins. Best shop for nespresso pods.
3 juni 2026
Too bland for me.
Whilst my coffee was delivered quickly and well packaged the house blend is not to my taste.
I find this coffee very bland.
I was hoping to make Grind (as they are ethical and sustainable) my regular coffee order but will not buy again.
I need my coffee to be exceptional so will keep searching.
I wish the company success.
8 juni 2026
Omdöme utan inbjudan
Svar från Grind
Thanks for taking the time to leave a review. We're glad to hear your coffee arrived quickly and well packaged, although we're sorry the House Blend wasn't quite to your taste.
Coffee is incredibly personal, but if you'd like to get in touch with us we'd be more than happy to chat through your brewing method and see if we can help you get a little more out of the coffee.
We really appreciate you giving us a try and for your kind words about our sustainability efforts!
re order
re order of the de caffinated instant coffee and trying the caramel pods, always high quality.
3 juni 2026
Svar från Grind
Hey! We're so sorry to hear this.
Would you mind sending us an email at shop@grind.co.uk with your order details? We'll then be able to look into this from our end and see what's causing the delay.
We look forward to hearing from you and getting this resolved!
Best wishes,
Natasha
Dark roast is much better than the…
Dark roast is much better than the house, for me.
Love the Pokémon coffee tin
3 juni 2026
Good service and quick delivery
2 juni 2026
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