Capaccino offered in regular and large sizes at their Ridings, Wakefield branch. I was served with a regular, but my friend received what was clearly a SMALL cup (compared to the larger size). I menti... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service was brillient as had question about my order. Coffee and pokemon tins arrived really quick. Coffee tastes amazing only downside was one tim was slightly dented on arrival but easily p... Se mer
Very pleased with my capsules and smart tin to keep them in. Wasn’t keen on the house blend but that’s personal taste and I really enjoyed a lot of the others. My current favourites are sweet miso and... Se mer
Great coffee and customer service. I use their pods and unfortunately, I have had issues with them in the past. Nevertheless, their support is always at hand to help and after submitting some details... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.
Grind - Shoreditch, London
Skrivet av företaget
- Grind at Home.
- Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
- Letter-box friendly.
- We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.
Kontaktuppgifter
8-10 New North Place, EC2A 4JA, London, Storbritannien
- 020 3019 1806
- hello@grind.co.uk
- www.grind.co.uk
4,1
Bra
13 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
First order - delicious flavour!
This is our first order with Grind. Our usual go-to companies have discontinued some of their flavoured pods. Grind offers a good variety of different flavours so we thought we'd give them a go! The order arrived today and we have already tried 3 of the flavours; coconut, Irish cream and pumpkin spice. They are absolutely delicious and we can't wait to try the others!
The only drawbacks are;
We have to put the pods through our Nespresso machine twice to get a decent amount of coffee through. It doesn't seem to pierce the pod properly on the first go.
It wasn't easy to place the order on the website. Ideally, i wanted to place an order for 1 pack of the flavours we wanted to try. I don't think this is an option? It took me a while to find the flavoured coffee bundle so bought this despite not particularly liking all the flavours.
Overall though, we have been very happy with the quality of flavour and look forward to trying the others. We will be placing another order shortly for our favourite flavours!
12 juni 2026
Svar från Grind
Hi Lucy,
Thanks so much for your detailed feedback and for giving Grind a try!
Sorry to hear about the issue with the pods in your Nespresso machine. Our pods are compatible with most Nespresso Original machines, but if you’re finding you need to run them through twice, it may help to give the pod a gentle shake before using it.
You can buy a single 10 pod box on our “Shop All” page, it’s just towards the bottom. Sorry it was hard to find but we really appreciate your feedback.
If you have any questions for us, feel free to reach out over email and we'll do our best to help.
-The Grind Team
I LOVE Grind
I LOVE Grind, they roast great coffee and make it so well in their cafes too! I always get their editions OR light roast beans for that subtle fruity goodness!
Recently when I had a problem with a delivery their team fixed it with no issues, no delays (not their fault either) when it looked like someone at Royal Mail had eaten the box and it had been delivered in a Royal Mail "sorry we broke it" bag.. so yeah, very happy with coffee and customer service too!
12 juni 2026
My machine is INCREDIBLE I’m so happy…
My machine is INCREDIBLE I’m so happy and the coffee is so so so so good , only bad thing is my 10% discount hasn’t been put in last minute :( that’s all but I’m so happy with everything
11 juni 2026
Excellent service Excellent company…
Excellent service Excellent company arrived well packed and perfect condition would highly recommend this seller
2 juni 2026
The coffee smells and tastes great
The coffee smells and tastes great. The delivery process was also efficient
4 juni 2026
Grind Coffee Machine - poor service
Having used a Grind coffee machine many times at a friends house I decided the machine was right for me. Importantly it is narrow fitting as I have limited workspace, the stainless steel looks sleek and sophisticated and it makes a great Starbucks coffee. I ordered it in February 26, knowing it would not be delivered until April. I contacted Grind beginning of April asking for an update, they replied it would be the end of April. I chased again at the end of April, they replied it would be mid May. I received the machine at the end of May when I was away for a couple of weeks. When I finally opened the package and set up the machine I thought wow! However at the bottom of the packaging was a silver screw - on checking the machine it came from the front panel. It doesn’t screw in so I’ve just placed it there loosely because tbh i guess I’m prepared to live with it rather than waiting months for a replacement. The latest design is not quite as sturdy as the old one and in my opinion definitely needs quality checking before despatched to customers. As for Grind coffee…. I prefer Starbucks!
1 juni 2026
Omdöme utan inbjudan
Svar från Grind
Hey Trudi,
Thanks for taking the time to leave us a review.
We're so sorry to hear you experienced this issue with your new Grind Two pod machine! We currently have the stock available, so please do email us on shop@grind.co.uk with some pictures of the problem and our team will be happy to sort this out for you.
Best wishes,
The Grind Team
Amazing coffee and a fantastic delivery…
Amazing coffee and a fantastic delivery service, thank you
10 juni 2026
Very helpful customer service!
I'm a first-time customer, and I had a technical issue with my order, but I was able to get everything sorted and have my order shipped to me within a couple of days!
3 juni 2026
Perfect fit
I ordered 100 pods plus a free tin.
The price was really reasonable and the items arrived quickly.
The pods fit my Nespresso machine perfectly and the coffee tastes lovely.
10 juni 2026
Very happy …
Very happy with the quick delivery package was in good condition not any marks on the stuff which i very happy about
8 juni 2026
Simply devine
Ease of ordering, love the blend of the machine coffee and the decaf instant is so smooth. Love the pink, love the recycling, love the occasional tote too (I have two different designs now) 😉
2 juni 2026
I signed up for a subscription
I signed up for a subscription. My beans arrived very quickly and the process was easy. Great quality beans, fresh and aromatic. Only slight let down is that I ordered one of their tins, expecting it would have an air tight seal, but it doesn’t.
9 juni 2026
Svar från Grind
Thanks so much for your review! It's great to hear you're enjoying the coffee and that your subscription got off to a great start.
We're sorry the tin wasn't quite what you expected. While it isn't completely airtight, it does a great job of keeping your beans fresh. We really appreciate the feedback and will be sure to pass it on to our team.
4 stars for the delivery service
4 stars for the delivery service, which was nice and quick. I ordered this for my brother, who's a Pokémon fan, and he loved the Eevee tin!
Personally, not a fan of this coffee. Tried it several times now.
7 april 2026
Svar från Grind
Thanks so much for your review! We're really pleased to hear your brother loved the Eevee tin and that your order arrived nice and quickly.
We're sorry to hear the coffee wasn't to your taste. If you'd like to get in touch with us at shop@grind.co.uk, we'd be happy to help with some brewing tips or recommend a blend that might suit your preferences better.
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