The greatest service I’ve ever had ever since renewing my insurance. His Name is Hakeeen great customer, he went the extra mile for me, given me a good price, had a lot of laughs together. This guy... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Tom, one of the GYC team who attend yo me was great, understanding and took time to talk me through everything. Generally i think the culture ar GYC has been super great and not obviously money making... Se mer
What can i say, Tyrone was exceptionally helpful, a remarkable young man with patience, friendliness, and professionalism throughout, he truly went above and beyond to secure me a great deal he liste... Se mer
Företaget har svarat
Have had a good experience today with them, excepting that the comparison price gave a quote and after calling for review I found myself in the position where I have had to pay more than I been quoted... Se mer
Företagsinformation
Skrivet av företaget
Got You Covered is a UK insurance broker established in 2017. Based in Twickenham, we have a team of 140 employees and help customers across the UK find car, van and home insurance. We specialise in helping people whose circumstances can make affordable insurance harder to find. This includes car and van insurance for drivers with previous motoring convictions, past claims or a low no-claims bonus. We also arrange home insurance for homes at risk of flooding, as well as unoccupied, listed and let properties. Our work has been recognised across the insurance industry. In 2026, we won the Insurance Collaboration Award at the British Insurance Awards and were named Personal Lines Specialist Broker of the Year at the National Insurance Awards. We were also named one of the Top 100 UK Brokers. Got You Covered Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 771679. Customers can contact our friendly UK-based team by phone or through our website. We offer annual and flexible monthly payment options, with payment by Direct Debit or card. Whatever your insurance needs, our friendly UK-based insurance professionals have …Got You Covered!
Kontaktuppgifter
Webb Ellis House, Rugby Road, TW1 1DS, Twickenham, Storbritannien
- 02038905160
- admin@gotyoucovered.com
- www.gotyoucovered.com
4,7
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got You Covered Car Insurance.
The man who answered my enquiry was brilliant. He explained everything to me.
29 september 2026
Svar från Got You Covered
Hi Tulsi,
Happy to hear Jiliow was able to help! Thanks for the 5 stars!
All the best,
GYC.
They’re really quick to call you 24/7…
They’re really quick to call you 24/7 when buying insurance but actually trying to get ahold of them after is the most difficult thing, I ended up canceling it because of the reason. Even to cancel I waited 45
Minutes on hold
29 september 2026
Svar från Got You Covered
Hi there,
We’re sorry to hear about your experience and the time you spent waiting to speak with us. We understand how frustrating this must have been, especially when trying to cancel your policy. Thank you for your feedback, which we’ll use to help improve our service.
Best regards,
Olivia at GYC
Understandable and competitive
Very clear and factual, easy to understand. Also a very competitive quote. The agent was very helpful.
29 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi Patrick,
Happy to hear our agent was able to help you get set up! Thanks for the 5 stars!
All the best,
GYC.
Svar från Got You Covered
Hi Mohammed,
Thank you for your feedback. We’re sorry to hear you were unhappy with the amount of documentation requested and the cost. We appreciate your comments and would welcome the opportunity to discuss your experience further. Please contact our team at admin@gotyoucovered.com so we can look into this for you.
Best regards,
Olivia at GYC
Clear, understandable processIt was very important for us to speak…
It was very important for us to speak to the right person, clearly and with trust. Mr. Leslie with whom we did our policy was very informing, clear and precise with good english pronanciation for us the non english persons. The process was very convenient for us and the handling very professional.
29 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi Petros,
Thanks for the 5 star review! Pleased to hear Leslie was able to help you get set up!
All the best,
GYC.
Great customer service
Great customer service , really helpfull in finding the best price for me
28 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi Jordan,
Glad we could help you find a great deal on your insurance! Thanks for the 5 stars!
All the best,
GYC.
Excellent service and very helpful
Excellent service and very helpful
25 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi Andrew,
Happy to hear Samy was able to provide a positive experience! Thanks for the 5 stars!
All the best,
GYC.
Unfortunately I forgot the lads name…
Unfortunately I forgot the lads name but he was extremely polite , helpful and accommodated me appropriately which I am very appreciative of. The reference was BRJZ10PC01 if that helps
28 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi there,
Really happy to hear Nik was able to get you set up! Thanks for the 5 stars!
All the best,
GYC.
Hi I’ve just got covered with you
Hi I’ve just got covered with you. Andrew helped me through getting my insurance and he was brilliant !! He was very clear and explained everything clearly. He is a great ambassador for your firm .
Cheers Barry
28 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi Barry,
Thanks for the 5 star review! Happy to hear Andrew was able to help you get covered!
All the best,
GYC.
Jayden was amazing
Jayden was amazing, he listened and answered all query professionally, documents were updated and I’m happy with my cover. Thanks a lot Jayden!!
28 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi San,
Happy to hear Jaden was able to help, thanks for the 5 stars!
All the best,
GYC.
Have been with GYC for a few years
Have been with GYC for a few years. They always find the best rates and cover for my buildings insursnce. Renewed it today with Matt who was brilliant. He clearly explained the policy and answered all my questions clearly and precisely, he was a pleasure to deal with.
28 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi John,
Happy to hear Matt was able to process your renewal with minimal fuss! Thanks for the 5 stars!
All the best,
GYC.
Wassim is a very good agent.
Wassim is a very good agent.
Thank you
18 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi Farhan,
Happy to hear Wassim was able to help! Thanks for the 5 stars!
All the best,
GYC.
Very simple and easy to talk to and…
Very simple and easy to talk to and helpful ,, got two cars insured with got you covered..
4 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi Paul,
Thanks for the positive feedback! Happy to hear Furqan was able to help!
All the best,
GYC.
Had the pleasure of speaking to a very…
Had the pleasure of speaking to a very enthusiastic bloke from West London he was a blast. Very efficient and got me my insurance at a reasonable price considering my previous driving record 😅 unfortunately I'm useless at remembering names but I'm sure he will know this review is directed at him.5 star would and will recommend.
25 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi Adam,
Happy to hear Wassim could provide a positive experience and get you covered on a policy that meets your needs! Thanks for the 5 stars!
All the best,
GYC.
Amazing team
Amazing staff, the young man that helped me was incredible and did everything to make me fully informed and heard. Great service and would highly recommend to anyone
25 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi Natasha,
Happy to hear Sahib was able to help you make an informed decision on your car insurance! Thanks for the 5 stars!
All the best,
GYC.
Svar från Got You Covered
Hi George,
We're always happy to help! Thanks for the 5 stars!
All the best,
GYC.
Absolutely brilliant
Absolutely brilliant, The person I spoke to was so helpful and tried his upmost best to get it sorted for me there and then. Pleasure to do business with as this is my 2nd time I've ever had insurance.
Hope to build my NCB's with them.
18 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi there,
Happy to hear our agent was able to help! Thanks for the 5 stars!
All the best,
GYC.
Great service, best quote!
I dealt with Samy and he was amazing, very helpful and professional and got me the best quote and cover. If the premium is right I’ll keep using them!
18 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi Huw,
Happy to hear Samy was able to secure a great deal on your insurance! Thanks for the 5 stars!
All the best,
GYC.
Excellent customer service
Excellent customer service, good price given
19 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi Nazia,
Happy to hear Ridwan was able to help you find a great deal! Thanks for the 5 stars!
All the best,
GYC.
AVOID THIS COMPANY AT ALL COSTS.
AVOID THIS COMPANY AT ALL COSTS.
I’ve never experienced service like this in 6 years of having car insurance.
They answered quickly when I was purchasing the policy and taking payment, but once I raised issues and asked to make a complaint, everything changed.
You can be on hold for HOURS and nobody answers, promised callbacks don’t happen, and emails go completely unanswered.
It has now been 5 days of trying to get through with no resolution.
I also questioned charges that were not clearly explained to me, including fees I initially understood to be part of the insurance premium.
You’re given a 14-day cooling-off period, but how are you supposed to cancel or make changes within that period when you cannot get through to anyone?
It’s extremely concerning how quickly they respond when taking your money compared with when you actually need help.
Absolutely shocking customer service. Avoid at all costs. I will be taking this further.
25 september 2026
Omdöme utan inbjudan
Svar från Got You Covered
Hi Zeenat,
I'm sorry to hear you weren't satisfied with your experience, this is not the level of service we aim to provide. I am unable to locate your policy using the information provided, please can you email your contact details to admin@gotyoucovered.com and I will contact you directly.
Kind Regards,
Olivia at GYC
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