Poor Presto products, warranties, customer service
Presto products, warranty, and customer service are inferior. I've had a 4 qt cooker for just 3 years, and the handle falls off. The handle has only 1 screw and no lock washers holding it on. I filed a warranty appeal with customer service to get a replacement cooker. I submitted images and detailed descriptions of the defective design and inferior workmanship of the handle attachment. I finally got a decision that they would not replace the defective cooker but would sell me a new one, offering an insulting-low discount. They are well aware of the defective earlier cooker, as newer cookers have improved handle attachment using 2 screws and lock washers to securely attach the handle.








