Fantastic service from Emma (I think!) Just resubscribed my membership and.took some time to come through to the till...patience and the manager helped in getting my discount! Hoorah. A great experien... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a Great shop, 2 chaps serving were very helpful,1 on the till very polite and the 1 helping me choose a shoe was patiently waiting for me to decide, without putting any pressure on me, unlike som... Se mer
Företaget har svarat
Never received email confirming my parcel was ready for click and collect. Called in the shop by chance and my parcel was there. Had been waiting nearly two weeks since placing order.
Företaget har svarat
Jake and Steve were extremely helpful in finding us the right two man tent for our hiking weekend. We also got a lovely yellow rucksack and a nice cap at great prices with the members card. Thank you... Se mer
Företaget har svarat
Företagsinformation
Om GO Outdoors - Halifax (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, Storbritannien
- 01422 413646
4,9
Utmärkt
592 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic service from Emma (I think!)…
Fantastic service from Emma (I think!) Just resubscribed my membership and.took some time to come through to the till...patience and the manager helped in getting my discount! Hoorah. A great experience, much better than the one in Huddersfield!!
8 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
What a Great shop
What a Great shop, 2 chaps serving were very helpful,1 on the till very polite and the 1 helping me choose a shoe was patiently waiting for me to decide, without putting any pressure on me, unlike some other stores. I was able to use my armed forces discount card, and it's dog friendly. Will definitely be back. 👍
4 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Never received email confirming my…
Never received email confirming my parcel was ready for click and collect. Called in the shop by chance and my parcel was there. Had been waiting nearly two weeks since placing order.
19 augusti 2026
Svar från GO Outdoors - Halifax (Express)
Thank you for taking the time to leave your review.
We are sorry to hear that you did not receive any communications from us in relation to your order’s collection status. We have identified an issue with email communications not being received by some customers. This is being addressed as a priority to help prevent further disappointment. We can see that your order has now been collected from the selected collection address.
We hope that we can be of assistance again in the future to improve upon the service received.
Kind regards,
GO Outdoors Customer Care Team
Svar från GO Outdoors - Halifax (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Jake and Steve were extremely helpful…
Jake and Steve were extremely helpful in finding us the right two man tent for our hiking weekend. We also got a lovely yellow rucksack and a nice cap at great prices with the members card. Thank you Jake and Steve !
26 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The staff in the Halifax branch are…
The staff in the Halifax branch are really good, really knowledgeable and are great with customers.
21 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Efficient knowledgeable and friendly…
Efficient knowledgeable and friendly service made the whole buying process surprisingly enjoyable !
Well Done Jake and Nicola
17 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful
Really friendly, fun and helpful guys working in the shop - gave us some great advice on camping equipment and sold us what we needed. We’ll definitely use this shop again.Thank you.
Heidi Rushton
19 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We had great service from all the team…
We had great service from all the team in store, recommending products for our upcoming camping trip when rain is forecast. Jake went above and beyond. Thanks everyone!
15 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent customer service
Customer service second to none. Staff extremely helpful, friendly and informative.
7 augusti 2026
Svar från GO Outdoors - Halifax (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
We bought a tent
The shop had in stock the tent we wanted to buy, at a price, with club card, that we wanted to pay.
Your staff were helpful without being intrusive.
Friendly and chatty at the till.
25 juli 2026
Svar från GO Outdoors - Halifax (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great customer service by Alex
Great customer service by Alex, very helpful
31 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Fantastic service from Jake and Steve
Fantastic service from Jake and Steve
7 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent and knowledgeable service
5 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff so helpful.
3 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Halifax Express - a Great Team
I rang while away on holiday Steve took the call who was very helpful. He confirmed my order was in stock and offered to save for 2 days to allow me to get back from hol. I was really grateful as the items were in the sale and low in stock.
I collected my order where I met Steve, Jake and Nicola what a great, cheerful, helpful team in Halifax Express store.
Thanks again for all your help.
3 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Steve and Evie were very helpful
Steve and Evie were very helpful and went out of their way to make sure I was happy with my purchase. Nothing was too much trouble.
2 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very friendly & helpful staff.
Very friendly & helpful staff.
Great prices 👏
2 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Halifax (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Friendly Staff
Friendly staff and Alex and Steve were always available for help
31 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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