Two extremely friendly and helpful male assistants. I had found a pair of women’s hiking boots on the website. One pair of size 5 were shown to be at the Halifax store. The assistants immediate... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Humanity revealed as ‘service ‘ in an old fashioned sense. Keen to be helpful. Keenness to accommodate deals and offers , ( especially when l know that l’m spending a considerable amount on a... Se mer
We were looking to buy an outdoor bundle kit for our daughters Duke of Edinburgh. We were greeted by Stuart who offered his assistance. He helped us put the bundle together which was over 10 item... Se mer
The staff in store when I was shopping was really knowledgeable and helpful, I told them what I wanted but wasn't sure on which brand would best suit my needs, the help I got was great. I've shopped i... Se mer
Företaget har svarat
Företagsinformation
Om GO Outdoors - Halifax (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, Storbritannien
- 01422 413646
4,9
Utmärkt
527 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Store assistant was very helpful
Store assistant was very helpful, pleasant and efficient.
8 mars 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Came to go outdoors in Halifax to try…
Came to go outdoors in Halifax to try and find a waterproof jacket last minute. Alex and Steve were so helpful and I found exactly what I needed. Great customer service!
15 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Was served by Steve/Jake/Alex at the…
Was served by Steve/Jake/Alex at the store. Dealt with my request quickly and efficiently. With good knowledge and experience on the product that I bought. Thank you.
17 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Very helpful staff :)
A member of staff called Evie helped me to pick the best socks suitable for my intended use, they have worked so well to keep me warm in the climate im using them in.
1 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent and fast service dealing with…
Excellent and fast service dealing with order
30 januari 2026
Svar från GO Outdoors - Halifax (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service
Excellent service , the assistants were very helpful and knowledgable. We need a Go outdoors in Halifax otherwise we have to travel to Leeds.
6 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great experience finding a walking boot....
Great experience when trying to find a perfect walking boot, found a lovely brown North Ridge pair in the sale and Alex was brilliant with his advise and customer service skills as tried a number of different pairs on.
31 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Friendly environment
Friendly environment, the staff there were great.
31 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Disappointment turned to delight!
I'm a member & was really disappointed when one of my walking boots failed. The toe cap came "unstuck" & was flapping around as I walked. I'd had them a while but they'd not seen a lot of use. No cobbler would touch them. I went into store and met Jack, who apologised and looked up my membership which had just expired. He could see that one boot was still "perfect" so it was obviously a faulty seal. I was delighted that he offered me a a generous offer towards any new pair of boots. This time I chose Peter Storm, their "Own brand" and have tested them out on 5 walks now. They're great! I am a very satisfied customer & have told my friends about the experience . "Hat's off" to supervisor (Jack?) for great customer service.
14 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Knowledgeable and friendly staff
Two extremely friendly and helpful male assistants. I had found a pair of women’s hiking boots on the website. One pair of size 5 were shown to be at the Halifax store. The assistants immediately located the pair and the whole purchase took a total of a few minutes. I was advised to renew my Go Outdoors
Membership card so that I could access the discount.
22 januari 2026
Omdöme utan inbjudan
NEW YEAR NEW SHOES
NEW YEAR NEW SHOES
I was greeted at the shop door with an acknowledgement of hello. I enquired about mens walking shoes and was directed upstairs. I asked the shop assistant I now know as Nicola where the shoes were. I explained my feet are a full shoe size different. She helped me select a shoe I liked and gave me walking socks to try them on. After a few trials I was happy with my selection. Nicola advised me to wear them at home first and if I wasn't happy with them I could return them, that's the first time I have been given that advice in 60 years of buying footware.
26 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Alex and Steve were superb
Alex and Steve were superb - but to be honest I’ve come to expect great things in the Halifax store !
Alex took a great deal of time to advise about thermal layers for my husband who’s a wheelchair user - he was so thoughtful and thorough
Love this store
Only wish it was bigger
13 november 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
The staff were super friendly and…
The staff were super friendly and helpful made it a great shopping experience, nothing worse than staff who don’t want to be there but these guys were brilliant thank you.
21 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
I was served by Steve today he was very…
I was served by Steve today he was very helpful and knowledgeable!
25 november 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful advice provided in a friendly way.
Good advice provided in a friendly way by Jake & Steve. Bought an Osprey rucksack following their recommendations for what I wanted. Came away happy with my choice.
27 november 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good experience
Once in shop was asked by steve if we had a membership card. He was very friendly and polite. He left us to look around not like other stores where staff approach you as soon as you walk in.
The shop was clean and warm. Plenty of stock to look at.
Will come again.
24 november 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Pleasant Shopping Experience
Found the staff helpful and friendly when looking for a hat for my grandson and was able to make a welcome saving after having the advantages of a Discount Card explained to me. Many thanks Steve, Alex and Jake for a pleasant shopping experience.
21 november 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Amazing service from Steve he knows his…
Amazing service from Steve he knows his stuff very helpful 10/10 service
22 november 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Steve and and Jake need a pay rise…
Steve and and Jake need a pay rise ASAP, they were very helpful dealing with my order.
Thanks fellas
21 november 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Halifax (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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