What a wonder experience I had at the go outdoors in grimsby on Saturday. I was served by an amazing woman called Rachel. Who had a wealth of knowledge about camping(she is an avid camper her self). R... Se mer
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Plats
Byt plats22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB
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Det här tycker kunderna
We visited the store and Carol spent over an hour with us helping us purchase everything needed for my son’s world challenge. She knew her stuff and helped us massively explaining each item and nothin... Se mer
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Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... Se mer
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Once again the stellar ladies at Go Outdoors, Grimsby have shown superb service and friendly staff. Over the years this has made this store in Freshney Place our go to for outdoor clothing, footwea... Se mer
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Företagsinformation
Om GO Outdoors - Grimsby (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, Storbritannien
4,9
Utmärkt
210 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff great sevice great product perfect
15 juli 2026
Svar från GO Outdoors - Grimsby (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
The store had plenty of choices
The store had plenty of choices, well priced and staff are friendly
27 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fabulous time.
What a wonder experience I had at the go outdoors in grimsby on Saturday. I was served by an amazing woman called Rachel. Who had a wealth of knowledge about camping(she is an avid camper her self). Rachel and the other staff were friendly extremely helpful and not pushy. It was a one on one experience even though their were other customers in the shop Rachel focused on my needs until we were finish. This is very rare to find nowadays. Nothing was to much trouble for them and Rachel gave me a shed load of advice regarding suitable campsites. Our daughter is disabled and Rachels advice was brilliant. We will definitely go back and buy our camping gear from this shop. I'll make sure its a Saturday though as I was informed Rachel is the oldest Saturday girl in the shopping center 😀 fab service and fab experience.
25 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Faye was excellent gave us plenty of…
Faye was excellent gave us plenty of help and was great advising on hiking boots for my kids. Would recommend
26 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Always grateful service heather is…
Always grateful service heather is always kind
17 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
We visited the store and Carol spent…
We visited the store and Carol spent over an hour with us helping us purchase everything needed for my son’s world challenge. She knew her stuff and helped us massively explaining each item and nothing was any trouble. I’ve run a business for 20 years and employ staff in a customer service role so my expectations are high and Carol exceeded them. Go Outdoors, you have a little gem of Carol as she was exceptional. Needless to say all items purchased so very happy! Don’t shop online, go speak to real people like Carol who knows her stuff and get quality products.
12 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Professional
Professional, approachable and importantly helpful staff, always a pleasure shopping here
11 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I was served by Heather and Faye today…
I was served by Heather and Faye today and as always she was so helpful in helping me with my purchase . That's why I buy lots of my outdoor clothing
7 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Helpful and knowledgable staff
Good helpful advice and help by both members of staff Faye and Heather
10 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great customer service online and instore
Simple online ordering process and convenient to collect in store. Staff are always helpful and efficient
22 juni 2026
Svar från GO Outdoors - Grimsby (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I was served by Heather today and as…
I was served by Heather today and as always she was so helpful in helping me with my purchase . That's why I buy lots of my outdoor clothing and shoes from there.
6 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Kat and Faye were really helpful and…
Kat and Faye were really helpful and helped me choose what I was looking for
2 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Rachel and Heather in the Grimsby store…
Rachel and Heather in the Grimsby store made my experience so easy and were very welcoming and helpful with what I needed.
27 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I have been a customer for considerable…
I have been a customer for considerable time and each time I have been professionally helped and found excellant products I needed.
Recently assistants Angela and Heather have been brilliant thankyou very much.
20 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
The staff at Go Outdoors Express…
The staff at Go Outdoors Express Grimsby are always extremely helpful and friendly and ready to offer expert advice. This visit was no exception. Thank you.
20 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Faye was excellent.
Faye was excellent help today. She was engaging and very genuine the whole time throughout my visit. She offered expert advice when needed and wasn't pushy or overbearing at all. I would heartily recommend both Faye and Go outdoors express to anyone considering their next hiking/camping related purchase.
5 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
This store is great the staff are…amazing
This store is great the staff are amazing as a wild camper they understand what I need and are always helping me find the right equipment for the occasion weather is snowing at minus 5 of hot summer days they have a wealth of knowledge and always point me in the right direction with amazing service great store
6 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Once again the stellar ladies at Go…
Once again the stellar ladies at Go Outdoors, Grimsby have shown superb service and friendly staff.
Over the years this has made this store in Freshney Place our go to for outdoor clothing, footwear etc.
Always a good selection in store, covering a wide range of price points.
Highly recommended.
20 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Went to Freshney Place Grimsby store
Went to Freshney Place Grimsby store to get some good walking shoes for work.
Heather was a fantastic example of professionalism and customer service.
She took loads of time to explain the pros and cons of each shoe and brand.
Purchased exactly what I was looking for and they are so comfortable!
Thanks Heather!!
26 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Staff were very helpful and friendly
Staff were very helpful and friendly
I went in looking for camping chairs, I had seen the ones at the front door and asked if they had any other ones, the nice lady showed me what they had in and I made my choice. I purchased 2 of the Kentucky ones as at a festival at the weekend
Thank you ladies
1 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Grimsby (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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