GO Outdoors - Grimsby (Express) Omdömen 172

Knowledgeable and helpful staff that made kitting out my son for his DoE award stress free, efficient and good value for money

Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose and unpackaged, as if just stock pulled off the wall display.

Rachel oh my god . Firstly well priced clothing But the Staff at the great grimsby branch, so helpful so knowledgeable and friendly. I know i was spending money but Rachel who served me was brilliant friendly funny helpful and welcoming. I have not been served , I feel like I've made a friend

Went to the Grimsby store to purchase Merrell walking trainers , MOAB 3 Gore Tex as I have had 2 previous pairs.
We were served by the most helpful assistant Carol , who heads lots of knowledge and after trying a few pairs on , settled for the Merrell Accentor 3 Gore Tex , so comfy , a really great fit and at a very good promotion price .
Carol certainly knew her product and couldn’t have been more helpful , a delight to be served by her .

We recently ordered 2 fleece jackets online in different sizes. Very quick delivery and kept informed with progress along the way. Items were good quality and the medium fitted perfectly. Took the smaller size into our local store to return it. The staff are always helpful and super efficient. Within a few minutes all was sorted and an emailed confirmation of the return received. Great customer experience from beginning to end!

Very helpful

Excellent service and friendly staff.
Disappointed ramblers discount ended.

Quick, advice and friendly service. Great products and price

I would like to thank Faye for helping me pick some walking shoes.
I was going to get a cheaper pair which wasn't waterproof but with fayes advice bought a better waterproof pair.
When i shop here i always find the staff helpful and attentive and they always get me the best products and deals.
Thank you Grimsby Go Outdoors team i will be back soon.

The wife & I popped into Go Outdoors Grimsby for a browse, and due to the friendly, helpful & knowledgeable staff members Heather & Carol we ended up spending £84. Makes such a difference having happy people serving rather than miserable, unhelpful ones.

I went into the Grimsby Go Outdoors store yesterday to buy a pair of trousers as always Heather and Co was very friendly and patient with me helping me find the right pair. Sorry I can't remember the lads name who assisted me but 5***** to him for all his help yesterday! Thankyou.

Faye in the Grimsby store helped me find some lovely hiking trainers for my trip in Feb, really patient and knowledgeable!

Rachel in the Grimsby store helped us well and advised us on the purchase of a new Rab parka for my wife. In fairness we have never had anything other than first class service in the GY store. Nothing is ever too much trouble and the staff there go above and beyond and give advice and recommendations based on personal experience.

The service given today by Rachel was amazing, she’s really helpful and in depth with ensuring you get the best equipment for your adventure. I would encourage people to go to that store with the service provided today. I look forward to returning.

Looking for walking boots and Heather? (Branch manager I think) helped enormously with sizing and quality advice in such a friendly way. The Grimsby branch will continue to be my first port of call for all things outdoors 👍

The assistant couldn't have been more helpful, gave some fantastic advice, very knowledgeable on item i was duying,nothing was to much trouble, was extremely personable, friendly.

I called into Go Outdoors a week ago to get some thermals. I was greeted with a smile from Heather. She pointed me in the direction of the clothing I wanted. I chose whet I needed and Heather served me at the till. I always feel that the staff help and guide me to what I need.
Heather and the other staff go well beyond what is required of the and are all an asset to the company

Great service and product knowledge by clerk 001 and courteous will definitely revisit this store again before anywhere else

Went in to get a kit to wash my down Jacket . I was helped by Faye who directed me to a Grainger product that had a down wash , a reproofing agent and 2 spikey balls to put in washer to make sure down recovered from the process. Trying it tonight . Faye was really helpful and informative.