Goodwin Smith Omdömen 

4 958
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Best loafers I have bought plenty of other cheaper ones about but the quality on these are top drawer just ordered a pair of the boots as well Perfect 👌

Betygsatt 5 av 5 stjärnor

I bought my slippers from Godwin Smith nine months ago and am delighted with them. I prefer to leave reviews after I've owned / used an item for a while and can confirm that my slippers have not only... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

First pair arrived, broken. Enailed cust srv but 5-day lead time so had to order another pair then do refund for original item. I requested refund kn postage which Goodwin Smith actioned. If origin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent product. Good value.Wonderful comfortable, warm slippers. They were that good I have bought several pairs not just for myself but for the whole family for Xmas (6 pairs). The gents slippers... Se mer

Företagsinformation

  1. Skoaffär
  2. Modedesigner
  3. Herrkläder
  4. Skobutik
  5. Smokingbutik

Skrivet av företaget

Luxury footwear, designed in England, made in Portugal & Italy.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(4 958)

39 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Purchased a pair and unfortunately had…

Purchased a pair and unfortunately had an issue with them after a year of owning them. The customer service team replaced them for me and quickly sent me a new pair - nice shoes and great customer service

19 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic product

Fantastic product. Great quality and timeless design. Shipping was quick and customer service has been great in the limited times I’ve had to deal with them. Have made multiple purchases from Goodwin Smith and will continue to do so

11 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

VERY HAPPY CUSTOMER

Just fabulous, from the next day free delivery service to the quality and fit of the Blaire loafer. Having been searching for a pair of suede loafers for over a year, it was worth the wait. Quality, price point and comfort in one pair of shoes. Thank you.

24 februari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

no reply to email and customer service phone number disconnected

I ordered a pair of slippers from the outlet and they were so lovely i ordered another pair for mom along with a special offer for Italian Chelsea leather boots at the special price of £14,99 then I decided to order an extra pair of slippers and got offered the Chelsea boots for £10. so I ordered another pair for my mom. My quibble is this: Despite having received the 3 pairs of slippers absolutely no sign of the Italian leather Chelsea boots! I have emailed but so far no reply and today attempted to call customer services but the number has been disconnected! I need to know whether they are sending me the 2 pairs of Chelsea boots or am I going to have to ask for a refund! other customers need to be aware that their email queries may not be answered.
sadly the slippers are beautiful but their customer service does'nt appear to be of the same quality!

23 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent product

Excellent product. Good value.Wonderful comfortable, warm slippers. They were that good I have bought several pairs not just for myself but for the whole family for Xmas (6 pairs). The gents slippers are lovely too my husband lives in his slippers all day long! Would definitely recommend to others. These slippers are fabulous.

1 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

RETURN POLICY

I would rate this company with no stars, but had to put one in so I can write a review. DO NOT BUY FROM THIS COMPANY. IT IS NOTHING BUT VERY CHEAP MERCHANDISE. I WANTED TO RETURN A SWEATER THAT WAS NOTHING LIKE THE PICTURE SHOWN ON THE WEB SITE. ACTUALLY UGHLY. after lengthy emails, they only want to refund me 10% of the cost of the sweater ($4.50). To return they inform me that it is International mail and would cost me $$ to return. Very disappointed and I will contact BETTER BUSINESS BUREAU to look into this.

18 februari 2026
Omdöme utan inbjudan
Logotyp för Goodwin Smith

Svar från Goodwin Smith

Hi Angie, you have added your review for the wrong website. We are goodwinsmith based in the UK, and do not sell sweaters. We only sell shoes. Please remove your review and find the correct company to review. Regards Goodwin Smith

Betygsatt 5 av 5 stjärnor

Good quality and excellent price

Really good price with free postage and kept informed when package was arriving,will certainly be buying from this company again

16 december 2025
Omdöme utan inbjudan
Logotyp för Goodwin Smith

Svar från Goodwin Smith

thanks for the feedback Harold!

Betygsatt 4 av 5 stjärnor

Fast and quick delivery

Fast and quick delivery. Annabella slippers
Downside for 100%AUSTRALIAN SHEEPSKIN i actually thought that where they were made in Australia, so disappointed that THEY ARE MADE IN CHINA. And China doesn't quite get slippers right.
As I walk they slip off my feet, but I am keeping both pairs in the hope that my feet bed in to the slippers. Sitting down they are warm and comfortable though otherwise I would have sent them back.
If they improve as in not slipping off my feet I will change the review, fingers crossed they do. I cannot remember the exact date I bought these so it is a very rough guess for November.

19 november 2025
Omdöme utan inbjudan
Logotyp för Goodwin Smith

Svar från Goodwin Smith

Hi Kazz, thanks for your feedback. We don't state the slippers are made in Australia. We use Australian sheepskin which is imported to our factories (this is what the majority of the high end luxury brands do). We have made this style for the last 15 years with no issues. I hope they have improved on your feet. Regards, Goodwin Smith

Betygsatt 1 av 5 stjärnor

I’m trying to return an item

I’m trying to return an item, but found that i can’t register my return on their online system (doesn’t recognise the order number), and they do not offer any phone phone number to contact and address such issues. I’ve also emailed them and currently awaiting a reply.

22 december 2025
Omdöme utan inbjudan
Logotyp för Goodwin Smith

Svar från Goodwin Smith

Hi Owain, I am sorry to hear you were unable to register your return. Please use this link https://goodwinsmithoutlet.com/a/service?. Please email us at help@goodwinsmith.co.uk if you are still unable to return your item. Regards, Goodwin Smith

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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