GoldStar Trust Company Omdömen 800

TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Sahra; Was vary helpful and patient with helping me with correcting my account. Everyone at GoldStar has been excellent to deal with and vary helpful with my new acount.

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Betygsatt 5 av 5 stjärnor

I was going to give Gold Star a 4 instead of a 5. However, I then realized my difficulty in finding the data I wanted to get online was due to my own ignorance, since I am a relatively new client. I d... Se mer

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Betygsatt 5 av 5 stjärnor

In the stress I experience from the company that held my funds (e.j.) which appeared to be vague, indifferent, putting the burden of the process of transferring my money to your company & Birch Gold i... Se mer

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Betygsatt 3 av 5 stjärnor

Likes: no financial accounting mistakes Dislikes: 1. Communications are terrible; customer is not notified when a structured settlement matures and not notified when a new one is added. 2... Se mer

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Företagsinformation

  1. Alternativa finansiella tjänster

Skrivet av företaget

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

800 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Importance of follow thru

I just checked my account. I gave GodStar $14k to buy precious metal IRA. I only have a little over $10k in IRA? I don't know what happened?

23 april 2024
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Svar från GoldStar Trust Company

A team member will be reaching out!

Betygsatt 5 av 5 stjärnor

Service is superb!!!

i thought the fees were 240 and
they were 260. (review-09/26/2024).
GoldStar responded promptly to my complete misreading of invoice, which had nothing to do with fee. I apologize profusely!!!
I am so sorry. Thank you for your attentiveness to correct my mistake!! Good Star service is superb !!!

26 september 2024
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Svar från GoldStar Trust Company

Thank you for reviewing us! A private message was sent to your email explaining fees.

Betygsatt 4 av 5 stjärnor

Everything went very smoothly

Everything went very smoothly. The only glitch was the process with the certificate was not explained clearly. I was under the impression there would be no fees since I was given a certificate waiving my fees and learned afterwards that the fees are waived after my first purchase and the initial purchase did not count. This was a surprise that I was not expecting.

26 september 2024
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Svar från GoldStar Trust Company

Thank you for reviewing us!

Betygsatt 5 av 5 stjärnor

Quick Action on my Request

The person I spoke with knew exactly which form I needed and sent it right away. On the same day I sent my completed form, they were able to take care of my request,

16 september 2024
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Svar från GoldStar Trust Company

Thank you for the review!

Betygsatt 5 av 5 stjärnor

Great Company

Great and easy to work with! I will use them again in the future!

22 augusti 2024
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Svar från GoldStar Trust Company

Thank you for the review!

Betygsatt 5 av 5 stjärnor

Fast, Easy transfer

Online Form to request transfer from my traditional SEP account, filled it out and submitted (after hours), the wire happened the next day and the money appeared in my account. Painless, worry-free and fast.

18 september 2024
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Betygsatt 5 av 5 stjärnor

Great Team Effort

5 Stars – Excellent Service and Easy to Work With!

I've had an outstanding experience with Goldstar Trust Company! From the moment I started working with them, everything was smooth and easy to navigate. Their online platform is incredibly user-friendly, which made accessing my account and managing my investments a breeze.

Communication with the team has been top-notch—whether by phone or email, they are always responsive and professional. Their quick responses made me feel valued and important, and any questions I had were answered quickly. I always felt well-informed about my options. Their customer service is second to none, consistently friendly, knowledgeable, and genuinely committed to helping.

Overall, Goldstar Trust has made managing my account simple and stress-free. I highly recommend them to anyone looking for reliable, hassle-free service with excellent support.

Kudos to Nemira, Katrina, and Stephanie!

17 september 2024
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Thank you for sharing a review!

Betygsatt 3 av 5 stjärnor

Didn’t tell me it would be hard to…

Didn’t tell me it would be hard to transfer my money.
Not sure what to do next. They said i can pick my gold.
No one is telling me the steps to proceed.

17 september 2024
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Svar från GoldStar Trust Company

A member of management reached out you via email and phone to review the process. Thank you!

Betygsatt 5 av 5 stjärnor

Easy to work with

Easy to work with, user-friendly website, good communication and customer service. Call and get answers to questions or help with processes. I would recommend them.

17 september 2024
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Svar från GoldStar Trust Company

Thank you for the review!

Betygsatt 5 av 5 stjärnor

Transferring my Beneficiary IRA

My beneficiary IRA was transferred seamlessly to GoldStar Trust after I received notice my application was complete and accepted. Thank you GoldStar.

9 september 2024
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Svar från GoldStar Trust Company

Thank you for the review!

Betygsatt 5 av 5 stjärnor

Somewhere Amazing

The Experience I had was one of genuine heartfelt and clear understanding for the financial Safety of my Family.
With Daniel, Emylia, and The amazing God Sent Ms. Katrina as my guides in my Financial Future I feel I have made it 'Over the Raindow'

P. S. This is a Company that All God Fearing Americans MUST have on their side!!!

13 september 2024
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Svar från GoldStar Trust Company

Thank you for the review!

Betygsatt 5 av 5 stjärnor

Everybody I delt with was very helpful…

Everybody I delt with was very helpful and answered my questions curiously. I didn't feel rushed and was made to feel like my time and needs wre important.
Both GoldStar Trust and Birch Group have made this very easy!

11 september 2024
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Svar från GoldStar Trust Company

Thank you for the review!

Betygsatt 5 av 5 stjärnor

Professional

Professional. Quick responses to my questions and processing funds.

10 september 2024
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Svar från GoldStar Trust Company

Thank you for the review!

Betygsatt 5 av 5 stjärnor

I appreciate how my representative was…

I appreciate how my representative was proactive in contacting me ahead of a possible price increase, as well as special offers available. My IRA transfer was easily completed with the paperwork being taken care of swiftly. I've purchased precious metals through Goldline for many years and continue to have full confidence in their service.

11 september 2024
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Svar från GoldStar Trust Company

Thank you for the review!

Betygsatt 5 av 5 stjärnor

Communication

Reached out and contacted me when a paper was needed, helped me when I messed up

5 september 2024
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Svar från GoldStar Trust Company

Thank you for the review!

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