Go Airport Parking Omdömen 93

Super easy. Shuttle took us to the airport straight away and when we landed we only had a 10 minute wait. Super friendly staff. Would highly recommend.
My only feedback would be some signage outside of the parking lot and on the shuttles themselves. Otherwise all communication was easy via what's app or phone. Thanks

I rarely leave reviews, but this has been one of the worst experiences I’ve ever had with any company.

I paid £49.90 for a Glasgow Airport Meet & Greet service and received absolutely nothing in return. Instead, my car was left in the Holiday Inn car park in Glasgow for 5 days, completely unattended. During this time, I was repeatedly told my vehicle was “safe” and being properly looked after — which was clearly untrue.

As a direct result, I have now been issued with a £100 parking charge because of where they abandoned my vehicle.

Despite confirming that I would receive a refund, I have still not received my £49.90 back, nor any proof that it has been processed.

I have since read other reviews and noticed they are almost entirely either 5★ or 1★, with very little in between — which is concerning and reflects how inconsistent this service appears to be.

I am now pursuing a chargeback and will be reporting this matter to Trading Standards and the relevant authorities, as I feel I have been seriously misled and taken advantage of.

Based on my experience, I would strongly urge others to think very carefully before using this company.

Excellent service. Would definitely recommend

AVOID!

I had an absolutely awful experience with Go Airport Parking Leeds Bradford from start to finish and would strongly advise others to avoid.

The night before our booking (we were due to arrive at 4am), we messaged to confirm someone would be there to pick us up. This was confirmed, and we were told to ring a specific number on arrival. However, when we got there and tried calling multiple times, the phone was switched off—even though our text messages were still going through.

Eventually, I received a call back from a completely different number. When I questioned this, I was told the driver had “two SIM cards,” which immediately felt unprofessional and concerning. We were directed to an industrial estate where the gates were closed, there was no one around, no reception, and no way to get through to anyone.

We ended up stranded at 4am, waiting for them to call us back. They eventually arranged a taxi, which then cancelled because of the one-hour free stay rule at the airport. After even more waiting, another taxi finally arrived about 20 minutes later. By this point, we were extremely stressed and uneasy about leaving our car in what felt like an insecure, deserted location.

The return journey was no better. I messaged again that morning to confirm a driver (not a taxi) would be there to collect us. Despite this, after landing and calling as instructed, I was told yet again that all drivers were “busy” and a taxi would be sent instead. This made no sense given we had pre-booked.

We were assured the taxi would be waiting when we exited the airport, but instead we were left standing in the cold and rain at 11pm for another 20 minutes. When the taxi finally arrived, it wasn’t even at the agreed pickup point.

Overall, this was a completely stressful and poorly managed experience. There was a clear lack of organisation, communication, and reliability throughout. I would never use this service again and strongly recommend others steer clear.

The person I was in touch with has now blocked me even though he reassured me I would receive a refund and I’ve had no response to my formal complaint. This will be getting taken further to trading standards as they are complete liars.

Excellent service. Great communication, friendly and helpful staff.

The driver was very nice and picked up came to airport on time and got us to the airport on time. Really recommend him for any future trips.

It was a fairly nice service, pickup and drop-off once you park the car at site.
Picked up in 5 mins once we phoned from pickup point at Glasgow Airport.
All good 👍

We were lied to. NO DRIVER WAS AVAILABLE TO RETURN MY CAR. I used this service in the last couple of weeks at Leeds Bradford airport.
The drop off was okay although they claimed I had given them the wrong time and they would put an added charge on my account - turns out they had put the wrong time on their own form and this was resolved at the drop off.

On the journey back, we followed the instructions and called, to be told the driver was 30 mins away. We called again to make sure we were waiting in the correct car park (well after midnight), and were told yes, the driver is now 20 minutes away. No driver ever appeared and over an hour we had to phone repeatedly. We were eventually told, 'it's 5 minutes away', 'it's 2 minutes away'. That time passed and no one ever phoned me back and no car ever turned up. It was a very windy 7 degrees, we had 4 check in bags, 4 hand-carrys, a 7 year old and a 5 year old and myself almost 7 months pregnant. We were absolutely freezing, kids were crying, but we didn't walk all the way back to the terminal as according to them the car was 'so close by'.
Eventually we got a random phone call from someone completely different who apologised and said there was a taxi waiting to bring US to OUR car in the long-term storage facility, because no driver had ever turned up to drive our car to us and there was no driver ever on his way.

We then barely fit in a small taxi with all our things, and travelled over 4 miles to a random warehouse in Bradford, where we were reunited with our car and then had to drive an extended journey home from there.

I have made a complaint to the company via email and requested a refund. They have been in touch with me multiple times and asked me to submit reams of evidence and screenshots, which I did, and have since stopped responding to any of my emails with no reason given as to why. I have given them plenty of notice to resolve this but they've chosen to stop engaging.
I will now have to try and resolve this through other means.

Great service courteous friendly staff

We got picked up in a car. The car drove to the airport. We got picked up in another car. The car took us back to our car. Nothing else to say. Pretty fire

Good service, quick pick up on arrival. Would use again.

Service was great with quick transfer and collection. No damage and polite staff. Lost a star as only failing is poor signage so difficulty finding

Excellent service

A 1st Class service delivered by this new company to the Glasgow Airport off-site parking scene. With very competitive pricing these guys extended a courteous and slick solution. I was impressed by there local parking facility which is secured like “Fort Knox” and monitored 24/7. Swift pick up in a comfortable people carrier for my full family. Will definitely use again.

Do not use this company for Glasgow airport! It’s a scam! Takes you to a place that is not a car park. You eventually get a number to call, all foreign ppl telling you they will direct you to a car park, promise call backs that never happen! Such a stressful morning before catching a flight! Managed to get last minute parking with Flying Scot company who were excellent! DO NOT USE GO AIRPORT PARKING!

Excellent service and prompt communication. Professional and straightforward to book. Happy to use this service again.

it was very good service in time thank you ,and hope to se you again soon.

We has a good experience with both drivers picking us up in time at Glasgow Airport. Very grateful.

Someone meets you at the door.
They take your car.
You take your trip.
They meet you again at the door, with your car.
And it's cheaper than the actual airport car park.
Absolute no-brainer!

No hassle booking I really liked the call on the morning to confirm the time you where arriving and support with directions.

I left my medication in the car and I called the guy to explain within 10mins he arrived at the airport honestly thought I will need to head back myself as in a panic but told me to relax and will get me at the main entrance. I will defo be using this service again