I ordered flowers (light pink roses, bergundy poms, baby's breath, ruscus, and silver dollar eucalyptus) in bulk for our daughter's wedding. They arrived on the date I requested, 4 days before our ev... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... Se mer
Företaget har svarat
Delayed delivery. Missed her birthday. Brown edges. Dry stems. Not a good experience. One bloom was cut off stem.
Företaget har svarat
Received two beautiful white floral bouquets and they were gorgeous!!! Lasted a very long time and the flowers were quickly revived after doing stem cuttings and placing them in water. Blooms were f... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!
Kontaktuppgifter
7225 NW 25th Street, Suite 217, 33122, Miami, USA
- 2566702880
- support@globalrose.com
- www.globalrose.com
3,8
Bra
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Carnations
Norton Key Club ordered 350 carnations and we only counted 339. Several flowers were broken or broke off when they were handled. Maybe another 8-10 were broken. (Flowers were ordered by Ralph Dowling)
12 februari 2026
Omdöme utan inbjudan
Svar från GlobalRose.com
Hello Shelley,
Thank you for bringing this to our attention.
For any issues related to missing or damaged flowers, we kindly ask that the customer contact us directly at claims@globalrose.com and provide clear pictures of the flowers and the boxes received. This allows our claims team to properly review and investigate the situation.
Best regards,
GlobalRose Customer Support Team
50 roses delivered to my wife in a box
50 roses delivered to my wife in a box. Roses withered and discolored. Leaves falling off every where. Customer Service was a joke. Literally told me to water them and send more pictures after 12 hours. I wish I could share photos on this review. I will never order from them again.
14 februari 2026
Omdöme utan inbjudan
Svar från GlobalRose.com
We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been.
For cases like this, in order to assist properly, we need to be contacted directly at claims@globalrose.com within 24 hours of delivery. This allows us to review the issue, request photos of the affected flowers, and provide the most appropriate resolution. Please note that in this instance, a refund has already been issued on our end.
We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service.
Kind regards,
Global Rose
Horrible
Unfortunately, I was so excited because of the majority of the reviews were very positive but my experience today was heartbreaking. My partner he ordered me 50 red stem roses and they came in horrible shape. It looked like somebody just threw them together. There was even a footprint inside the box roses were broken. Stems were bent. The greenery were falling apart. I was in shock. It made me cry. It made me very sad. He tried to get some kind of compensation from the company, and they only offered to refund for eight roses while the batch was primarily black spots all over the roses bent some of them were even off the stem. I would never order again from them, especially after the horrible customer service and the lack of compensation . I don’t know if they do quality check before shipping out, but they need to do better because this was so obvious that whoever put this order together did not care.
13 februari 2026
Omdöme utan inbjudan
Svar från GlobalRose.com
Dear Onrisa,
We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been.
For cases like this, in order to assist properly, we need to be contacted directly at claims@globalrose.com within 24 hours of delivery. This allows us to review the issue, request photos of the affected flowers, and provide the most appropriate resolution. Without timely notice, it becomes very difficult for us to address the situation fully.
We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service.
Kind regards,
Global Rose.
it was good i’ll buy it again
13 februari 2026
Omdöme utan inbjudan
Svar från GlobalRose.com
Thank you for giving us a try and for your kind words. We look forward to sending you more beautiful blooms again!
The first order I received was…
The first order I received was absolutely stunning. I followed all of the instructions and the Roses lasted for days!! This most recent order arrived and all of the roses had brown tips or brown petals already. I was home when they were delivered and immediately unpacked them. They arrived this way. It was a bit embarrassing as they were for my daughter in law’s baby shower.
6 februari 2026
Omdöme utan inbjudan
Svar från GlobalRose.com
Dear Jeri,
We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been.
For cases like this, in order to assist properly, we need to be contacted directly at claims@globalrose.com within 24 hours of delivery. This allows us to review the issue, request photos of the affected flowers, and provide the most appropriate resolution.
We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service.
Kind regards,
Global Rose.
Never again!
I made an order over a week ago for my wife’s birthday yesterday 1/30. The flowers never arrived!! Very disappointed with this company. Thank god i didn’t subscribe to their repeated orders. Never using this company again. I wouldn’t recommend them to anyone. I looked like a fool yesterday on my wife’s birthday! If i could give 0 stars i would
30 januari 2026
Omdöme utan inbjudan
Svar från GlobalRose.com
Dear Manuel,
We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been.
In this case, a refund has already been issued on our end due to the missed delivery.
We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service.
Kind regards,
Global Rose
excellent quality
excellent quality, fast delivery, excellent pricing!
27 januari 2026
Omdöme utan inbjudan
Svar från GlobalRose.com
We work to make every aspect of your experience seamless, and it’s wonderful to know it shows. Thank you for choosing us!
Shipping was quick but the roses were…
Shipping was quick but the roses were very small and fragile.
8 januari 2026
Omdöme utan inbjudan
Svar från GlobalRose.com
Hi Alexia,
Thank you for sharing your feedback.
We’re glad to hear shipping was quick. In cases where there are concerns about flower size, condition, or quality, we do require that customers contact us at claims@globalrose.com within 24 hours of delivery so we can properly investigate the issue and provide assistance.
We appreciate your understanding and thank you for taking the time to leave a review.
Kind regards,
Global Rose Customer Service Team
Flowers got to our home too late.
Flowers got to our home in the afternoon of December 24th. Too late to makeup floral arrangements to give to staff as planned.
24 december 2025
Omdöme utan inbjudan
Svar från GlobalRose.com
Dear Marlene,
Thank you for sharing your feedback.
We have reached out to request additional information about your order so we can review it properly. Once we receive those details, we’ll be happy to take a closer look.
We would also like to clarify that our delivery commitment time is within ±1 day of the scheduled delivery date, as deliveries are handled by the carrier and exact delivery times during the day cannot be guaranteed.
We appreciate your understanding and look forward to assisting you further once we have the requested information.
Kind regards,
Global Rose Customer Service Team
Flowers are beautiful and well boxed…
Flowers are beautiful and well boxed for delivery
19 december 2025
Omdöme utan inbjudan
Svar från GlobalRose.com
We take great care of both the quality of our flowers and how they’re packaged, so your feedback means a lot. Thank you for choosing us!
My event was last night
My event was last night. The roses were beautiful. A few did have brown petals, but it only took me a few minutes to remove them.
6 december 2025
Omdöme utan inbjudan
Svar från GlobalRose.com
Thank you for sharing! We’re happy the roses looked beautiful for your event. Some outer guard petals can arrive with slight browning, and removing them is exactly the right step. We’re glad they bloomed nicely for you!
Do not order from this company
Do not order from this company. The flowers are shipped from Colombia with no water source or even a damp towel to keep them fresh. Mine arrived three days late and were completely dry and withered since it had been a full week with no water after being shipped.
I requested a refund and was denied. Their website says to order flowers 2–3 days before your event in case of delays — which I did — and they still didn’t arrive on time. When I contacted the company, they told me I should have reached out the same day they weren’t delivered, but nowhere on their website does it state a 24-hour window to report issues. It only instructs customers to order early.
The site is misleading, and the seller refuses to take responsibility for issues caused on their end. Save yourself the stress and go with a local florist instead.
26 augusti 2025
Omdöme utan inbjudan
90 birthday roses - great delivery
I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they came in time, in perfect condition, a beautiful vibrant orange and she said she felt special! Lina P at Global Rose helped me so much and answered all my worried questions. Thankyou
20 november 2025
Omdöme utan inbjudan
Svar från GlobalRose.com
Thank you so much for sharing this! We’re glad the roses were what you expected. We’ll be sure to share your kind words with Lina, and we thank you for choosing Global Rose for your special celebration!
The callas were short lived this time
The callas were short lived this time, I started noticing browning within 3 days. In the past they have lasted closer to 6-7 days before starting to show wilting and browning.
Fortunately, the customer service department was helpful and reasonably resolved the issue.
9 november 2025
Omdöme utan inbjudan
Svar från GlobalRose.com
Dear Sara,
Thank you for sharing your feedback with us. We’re very sorry to hear that the callas did not last as long as expected this time.
In situations like these, we kindly ask our customers to contact us at claims@globalrose.com within 24 hours of delivery, along with photos of the flowers, so that our team can properly investigate the issue and provide assistance. This helps us identify what may have gone wrong and offer the appropriate resolution.
We truly appreciate you taking the time to let us know, and we hope to serve you better in the future.
Kind regards,
Global Rose Customer Service Team
Always on time as promised
Always on time as promised, always beautiful
i allow 3-4 days for flowers to "wake up"
7 november 2025
Omdöme utan inbjudan
Svar från GlobalRose.com
Thank you for your kind words! We’re glad the flowers met your expectations. We appreciate your trust and look forward to making your next occasion brighter!
The person ordering
The person ordering, Deanna, sent these flowers to Donna. I only know they were received.
Last time I ordered flowers to be delivered to me, the doorbell wasn't rung - it was a hot September day - gladly the calla lillies perked up...
27 oktober 2025
Omdöme utan inbjudan
Svar från GlobalRose.com
Dear Deanna. We’re truly sorry about your past delivery experience. Couriers don’t call recipients and sometimes may not ring the doorbell.
We’re glad your calla lilies perked up! If you ever need anything, we’re always at your service.
Great prices and shipping was fast.
I hadn’t realized I needed to sign for them. I was on my way out to an appointment and just like that my FedEx delivery guy showed up in the nick of time. So they waited on the cool enclosed patio for me until I returned home to get to them.
Luckily it was cold and raining all day today. I started to open them up and get to my arrangement when I noticed they were a little thirsty but in all they held up pretty well considering they came all the way from Colombia. That was a plus for me.
By the time I got them without any leaves attached which took a couple of hours going thru 100 roses. It was definitely worth it. Theyre beautiful. Roses are my favorite flower.
I do have a love for several other kinds of flowers and when I’m ready to place those orders, I can’t wait to order them through Global Rose. I’m hoping they’ll be just as gorgeous as these are. I absolutely love fresh flowers.
The pricing is great. Too many florists over charge, you don’t get a whole lot of places that put together beautiful arrangements. And more than that I hate baby’s breath with my roses. Every florist seems to use them. Yuck!
Thanks Global Rose you’ve made a customer a happy one.
30 oktober 2025
Omdöme utan inbjudan
Svar från GlobalRose.com
We’re glad your roses were just as you expected! After placing your order, you received a confirmation email mentioning that a signature is required for delivery. In the future, you can request a signature release so FedEx can leave your flowers without one. Just email us your order number and authorization.
Knowing they brightened your day makes us happy. We hope to send you more fresh blooms in the future!
The best flowers i have ever received
The best flowers i have ever received! Wonderfully packed and wrapped!
19 oktober 2025
Omdöme utan inbjudan
Svar från GlobalRose.com
Our team takes great care to ensure every bloom arrives fresh and beautiful. Thank you for choosing Global Rose!
Great service
After placing my order, I received an email that my oder will be delayed by a day due to unforeseen circumstances. I contacted the customer service representative (Joan Taborda) online and asked if they could still deliver it ontime, as it was my mother's 65th birthday that day. Joan was very accommodating and said they will ensure the flowers arrive on time. The flowers indeed came on time and were beautiful. 5 stars for customer service and 5 stars for product.
15 oktober 2025
Omdöme utan inbjudan
Svar från GlobalRose.com
Thank you for sharing your experience! We’re happy the flowers were as expected and that Joan provided excellent support. It’s an honor to be part of such a meaningful celebration, and we always aim to provide the best service.
Received on time and in great shape
Received on time and in great shape
2 oktober 2025
Omdöme utan inbjudan
Svar från GlobalRose.com
Providing great service and fresh, beautiful blooms is always our top priority. We appreciate your 5-star review!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.