Gimoka Coffee UK Omdömen 

125
•
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

No problems ordering and receiving the goods, and the coffee was nice. However the coffee pods themselves are hard work. Very difficult for my machine (Krups U with Milk) to puncture the holes and I... Se mer

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Betygsatt 5 av 5 stjärnor

I bit these beans in 6x1kg bags for my bean to cup machine, it tastes brilliant and is about 66% of the cost of eg Lavazza My whole family like these beans too, we had a coffee taste test 5 years yea... Se mer

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Betygsatt 5 av 5 stjärnor

First time ordering from this company but I was extremely impressed. The site is easy to navigate, the ordering was simple and the delivery time very impressive. The coffee beans have a fantastic aro... Se mer

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Betygsatt 5 av 5 stjärnor

I ordered one pack of these and there was delivery problem. It was sorted out immediately and the next pack appeared in perfect condition. We love the coffee and have just bought 200 more pods! If... Se mer

Företaget har svarat

Företagsinformation

  1. Kaffebutik
  2. Kaffegrossist
  3. Kafferosteri
  4. Leverantör av kaffebryggare

Skrivet av företaget

Gimoka Coffee UK have recently changed management in the UK to better improve our logistics and customer service. Now operated by a well established UK coffee company that strives on customer service and quality products. The best Italian coffee capsules and pods compatible with the best-selling systems at the most affordable price. Roasted in Gimoka Group’s factory, in Northern Italy, on the shore of Lake Como. Our range of coffee products include Capsules (Nespresso®* compatible capsules, Nescafè®* Dolce Gusto®* compatible capsules, Lavazza®* A Modo Mio®* compatible capsules, ESE pods, Nespresso®* Professional®* compatible capsules), coffee beans and ground coffee. Discover our coffee collection and buy premium Italian coffee at affordable price.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

125 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(125)

32 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Colombian coffee

Great coffee and well priced
Nice fast delivery

20 maj 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Thank you for leaving a great review with us Roger. We we so pleased to hear you are happy with our coffee!

Betygsatt 5 av 5 stjärnor

good coffee

good coffee, fast delivery. Thanks

8 maj 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Thank you for the 5 star review Gareth. We are so glad we met your expectations and you are happy with our coffee and service.

We appreciate you taking the time to reivew us. Thanks again.

Betygsatt 5 av 5 stjärnor

A reliable coffee company

This was my first order from Gimoca and a very well executed one.The delivery time, the quality of their products and the customer service all delivered my expectations. I would highly recommend this company and I will certainly use them again very soon.

25 april 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Thank you for such an in depth review! We really appreciate you taking time to review our products and service and are so glad that we have met your expectations :)

Betygsatt 3 av 5 stjärnor

Bought 7 different coffee flavours

Bought 7 different coffee flavours. Very difficult to distinguish between flavours. Much of a muchness to be honest. Delivery and service was about a week.

29 april 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Hi Chris,
Thank you for taking the time to review our products and service. We appreciate your honest review and are sorry to hear that our coffee hasn't quite met your expectations this time.

Thank you again for your review. Your feedback on our products and service is greatly appreciated.

Betygsatt 5 av 5 stjärnor

Excellent value, service and quality

Excellent value and service. Fast delivery.
We bought coffee beans and our customers love the taste.

24 april 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Hi there,
We are so glad to hear you are happy with our products and service. We appreciate you taking the time to review our performance. Your feedback is very valuable to us :)

Betygsatt 5 av 5 stjärnor

Great service as always

Great service as always - many thanks!
Oh, and lovely coffee too!

25 april 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

We are pleased to hear you are happy with our service and coffee Andrew! Thank you for taking the time to review us!

Betygsatt 5 av 5 stjärnor

Really good tasting coffee

Really good tasting coffee. Perfect for the first of the day. Good taste....oh yeh

25 april 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Hey Ian,
Thank you for leaving such a great review! We are happy to hear you're happy with our coffee:)

Betygsatt 5 av 5 stjärnor

Delicious coffee

Delicious coffee, competitively priced and good customer service.

23 april 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Thank you for taking the time to review us Chris. We are so pleased you are happy with our products and service:)

Betygsatt 5 av 5 stjärnor

Amazing service!!

Amazing service!!! It couldn’t be easier and cheaper to get fantastic coffee pods! 10/10!

18 april 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Thank you for taking the time to leave a great review! We are so glad to hear that our coffee and service is 5 star worthy!

Thank you again for your review.

Betygsatt 5 av 5 stjärnor

First try at Gimoka 100% arabica and…

First try at Gimoka 100% arabica and impressed compared with equivalent lavazza.A smoother more intense coffee

16 april 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Hi George,
We are so pleased to hear that you enjoyed our coffee! We really appreciate you taking the time to leave a review, thank you.

Betygsatt 5 av 5 stjärnor

I cant wait to order again

The delivery was prompt and the communication from the brand was superb also

2 april 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Thank you for taking the time to review us! We are so pleased you are happy with our service.
We look forward to providing you great customer service on your future orders.

Betygsatt 5 av 5 stjärnor

Very good coffee

Excellent coffee and great service so far!

1 mars 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Hi Francesca! Thank you for taking the time to leave a review. We are always keen to make sure our customers are happy and we are so glad to hear that the service and coffee positive.

Thanks again for the great review!

Betygsatt 5 av 5 stjärnor

Always good

Always good
Only disappointing thing is Gimoka are now charging delivery from February 2024 regardless of how much you spend.
My order was £70+

22 februari 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

We sincerely appreciate you taking the time to leave us a 5-star review! Your feedback means the world to us, and we are delighted to hear about your positive experience with our products and services.

We also want to extend our gratitude for your continued loyalty and support, as evidenced by your dedication to our brand.

Regarding your recent order inquiry, we are pleased to inform you that we have taken proactive measures to address the situation and ensure that your future orders are processed smoothly. We have implemented updates to our shipping policies to better accommodate customers like yourself.

Once again, thank you for your kind words and for choosing us as your preferred coffee capsule supplier.

Betygsatt 5 av 5 stjärnor

Great coffee with g

Great coffee with good selection to choose from. Payment for the goods was simple and delivery was ontime

19 februari 2024
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Thank you for taking the time to review our service Phillip. We are so pleased to hear you are happy with our products and service!
Thanks,
Gimoka Coffee UK

Betygsatt 1 av 5 stjärnor

still no Lavazza A Modo Mio compostable…

still no Lavazza A Modo Mio compostable pods for the last 10 months. last order date April 5, 2023.

24 februari 2024
Omdöme utan inbjudan
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Hello Paul,

Thank you for taking the time to share your feedback with us.

As of Janaury 2024, Gimoka UK has changed management to a UK based team. Since then, we have been diligently working to understand our customers' preferences and fine-tune our product offerings accordingly. This process involves assessing what sells best and ensuring that we meet the demands of our valued customers.

We understand that the absence of the Lavazza A Modo Mio compostable pods, which you last ordered in April 2023, is disappointing. Please rest assured that since our change in management, we are actively working to expand our product range to better cater to your needs and preferences. Your feedback serves as a valuable insight into areas where we can improve, and we are grateful for it.

We apologise for any inconvenience caused and appreciate your understanding during this transition period. Should you have any further questions or concerns, please feel free to reach out to us directly.

Betygsatt 1 av 5 stjärnor

These dolce gusto pods leak everywhere

These dolce gusto pods leak everywhere, other brands don't. what a mess.

4 april 2023
Omdöme utan inbjudan
Logotyp för Gimoka Coffee UK

Svar från Gimoka Coffee UK

Hello Alan,
Thank you for your review. We are sorry that you have been have had issues with your Dolce Gusto pods. We will relay this information back to the manufacturing plant to make them aware. We have not had any other mentions of this issue since, but nevertheless we will bring this up with the team.

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