Gift Republic Omdömen 

74
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

A got a scratch poster from a friend that was totally useless because a product defect. The company acknowledges the problem, wants to send a new item, so to speak, but then I have to pay an amount i... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Nina Hammerton provided us with outstanding customer service when helping us to register gifts that my wife and I received from our son. Not only was this done for us, it was done in less than 24 hour... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had an issue with a toy that I ordered a couple of months ago and I contacted customer service. I got in touch with Nina and she was incredibly helpful and understanding with me and responded ver... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered a DIY pottery kit as a gift, delivery was delayed by the courier and when I contacted Gift Republic to ask if they could chase the courier up, they instead offered to send another kit to me. W... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

74 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(74)

8 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I was bought a Grow your own Prosecco…

I was bought a Grow your own Prosecco kit as a gift and unfortunately I had mislaid the instructions as the seeds needed time in the fridge. I contacted the customer service department asking if they could email a copy or advise how I should proceed. Immediately a copy of the instructions was emailed to me.....amazing service. I can highly recommend this company, attention to detail, professional, polite and very friendly.

4 juni 2021
Omdöme utan inbjudan
Logotyp för Gift Republic

Svar från Gift Republic

Thank you very much for your kind words Mel. We really appreciate you taking the time out to share your experience with us. Hopefully we can help you again in the future!

Betygsatt 5 av 5 stjärnor

Faulty scratch poster replaced immediately

Got gifted the 100 movies scratch poster, and sadly the film wasn’t coming off the poster as I scratched. I reached out to customer service and they sent me a replacement without hesitation.

My new poster scratched way more easily, so I must have just received a faulty individual poster.

I’m confident that if anything else went wrong with I got from them in the future would keen to resolve it with me, so all in all a trustworthy company!

Particular shoutout to Nina who was a delight throughout!

19 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lost growing instructions

Lost growing instructions. Contacted customer services and within 2hours I had received an email from Nina with an attachment. Would highly recommend. So grateful

7 april 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Grow It gifts are a waste of money

We have tried to grow from one Chilli Peppers and 2 Bonsai kits. Each time the growing instructions were followed precisely. All three kits germinated but were very feeble and died after a few months. All attempts were kept at exactly the required temperatures. The product disclaimer in TINY letters denies all all responsibility.

27 februari 2021
Omdöme utan inbjudan
Logotyp för Gift Republic

Svar från Gift Republic

Dear Jimmy, I am sorry you have had problems with the longevity of our grow kits. I am happy to send you some replacements grow kits if you would like to try again.
Please reach out to me at this email if you do.
info@giftrepublic.com
Kind regards
Nina - Customer Services

Betygsatt 5 av 5 stjärnor

Golf Presents

Before lockdown me and my dad started to play golf together so for his birthday I brought him the golf course bucket list and tiger tees, he loved them and cant wait for the courses to be opened up again and put them to use!

25 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Problem solved

Recently contacted (email) Gift Republic, as I wanted to know if the expiry date on a Spitfire tour for last year had been extended.
They got back to me straight away, with information and contact details for company involved.
Very pleased with the customer service, would use them again. Very satisfied

25 januari 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good customer service rescued the day!

I was initially very upset when my order didn’t arrive as I’d hoped, but the customer service team were really helpful and sorted out things very quickly to ensure it arrived before my fiancé’s birthday surprise so thanks to the team there for all their help!

22 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

100 dates poster

I absolutely love my 100 dates poster I purchased from Gift Republic such a great idea!.Phil from Customer Services was very friendly and helpful when I rang with an enquiry. I will definitely be buying from them again.

21 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A good experience getting my ‘Hot Dog’ [pillow]

I placed an order for the ‘Hot Dog’ pillow and I have been really pleased with it. It is a good quality product, a nice size, lightweight and very comfortable to rest against.

It arrived quickly and I had no issues with Gift Republic and do expect to be getting more from them when I need gifts for family and friends.

21 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Customer service beyond expectations!

We were gifted a board game this past Christmas that was missing a deck of category cards. I reached out to Gift Republic and reached Lily Ealy who went above and beyond to ensure we received those cards. I have reached out to companies in the past, but Lily and Gift Republic exceeded their customer service, ensuring we were happy. To top this off, Gift Republic is based in the UK and I reside in Canada. Great customer service crosses oceans and it shows!!

21 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer Service

I received a Grow It Unkillable Plant kit for Christmas, however when I came to do it, I didn't realise the seeds were so tiny you can't see them. I thought they were missing! The customer service team were very helpful and responded quickly. They kindly sent me some more seeds.

20 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer Service

Had the 90s board game bought for Christmas and came with two packs of sport questions but no tv pack. Emailed customer service explaining the situation and Lily was only too happy to help and sent out the pack we was missing. The board game itself is fun and would definitely recommend ☺️

20 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Initially had issues with the code…

Initially had issues with the code given in the gift. Contacted customer support who replied in less than 24 hours and fixed the issue right away. Great and professional customer service!

19 januari 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Would Recommend

Ordered the '100 Craft Beers' Scratch Poster for my dad for Christmas, he loved the product and is excited to try all the beers on the list! Very happy

18 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service! Had an issue with the registration of a product they sell (bought through another retailer) and after reopening for queries in the new year, received and email from Lily confirming she’d investigate. Shortly after, a new registration code was issued and everything sorted! Lovely team, super friendly and a pleasure to speak with. Strongly recommend!

15 januari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Item not delivered

Item ordered 4th december via not on the highstreet. Meant to be delivered on 9th december, still no package, no tracking number either. Emailed them three times and no response. No idea how to get my.money back or item delivered to me with no response from seller. Absolutely awful I do not recommend ordering from them.

19 december 2020
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer