My onboarding with Giant was smooth from start to finish. The process was clear and straightforward, and I always knew what the next step was. Nazmul was particularly helpful throughout. He was respon... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All staff have been amazing throughout the onboarding process Lee and nazmul made it so straight forward and totally hassle free Thankyou so much to everyone!
I left Giant some time ago and needed documents for tax. Hayley Paulyn was really helpful and extremely patient with me initially giving her the wrong email address! Documents received promptly.
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A huge thank you to Hayley Paulyn from Giant Group. She was extremely efficient, professional, and quick to respond to everything I needed. What stood out the most was how well she listened and took t... Se mer
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Företagsinformation
Skrivet av företaget
Since 1992 giant have provided specialist, end to end workforce management software & support services to large and small recruitment agencies, internationally.
Kontaktuppgifter
Fourth Floor 90 High Holborn, WC1V 6LJ, London, Storbritannien
- 0330 024 0946
- hello@giantgroup.com
- www.giantpay.co.uk
4,8
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very smooth onboarding procedures.
Very smooth onboarding procedures.
Sabahat Razaq was very helpful.
4 augusti 2026
Omdöme utan inbjudan
Svar från Giant Group
We're so pleased to hear your onboarding experience was smooth and straightforward. Thank you for highlighting Sabahat support – we'll make sure your kind feedback is shared.
Excellent Service from a Dedicated Team
I've had a great experience working at Giant Group. The team is dedicated to providing excellent service, and it's clear that customer / employees satisfaction is always a top priority. It's rewarding to be part of a company that genuinely cares about delivering reliable, high-quality support and solutions.
4 augusti 2026
Omdöme utan inbjudan
Svar från Giant Group
Thank you for taking the time to share your experience. It's fantastic to hear that you've enjoyed being part of Giant Group and that our commitment to delivering excellent service and supporting both customers and employees has made such a positive impression. We truly appreciate your kind words and your support.
Svar från Giant Group
Thank you for your feedback. We're pleased to hear that you found the process straightforward and easy to complete. We appreciate you taking the time to leave a review.
Svar från Giant Group
Thank you for your review. It's great to hear that Nazmul provided clear and effective communication throughout. We'll be sure to share your kind feedback with Nazmul.
Quick onboarding process
Nazmul Ahmed helped me with my onboarding experience onto giant and gave clear instructions which allowed me to register quickly.
29 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
We're delighted to hear that Nazmul made your onboarding experience straightforward and helped you get registered quickly with clear guidance. Thank you for taking the time to recognise the support you received – we'll be sure to pass on your kind feedback.
Giants Review
Nazmul Ahmed was very helpful and the emails were easy to follow.
22 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
It's great to hear that Nazmul was able to support you throughout the process and that the emails were clear and easy to follow. Thank you for sharing your feedback – we'll make sure your kind words are passed on.
Smooth service
Was a very smooth service getting set up with plenty of communication from Nazmul Ahmed.
3 augusti 2026
Omdöme utan inbjudan
Svar från Giant Group
We're delighted to hear everything went smoothly while getting set up. It's great to know Nazmul kept you well informed throughout the process with regular communication. Thank you for taking the time to share your experience.
Speedy responses easy to understand the…
Speedy responses easy to understand the process.
Annette Howitt.
30 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
We're pleased to hear that the process was easy to understand and that you received prompt responses throughout. Thank you for taking the time to share your feedback.
Very good helpful and quick
29 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
We're delighted to hear you found our service helpful and efficient. Thank you for your kind feedback – we're pleased you had such a positive experience.
The onboarding experience for my placement
The onboarding experience for my placement was excellent, and I would like to thank Nazmul Ahmed for making this process very smooth and straight forward
3 augusti 2026
Omdöme utan inbjudan
Svar från Giant Group
It's wonderful to hear that your onboarding experience went so well. We're pleased Nazmul helped make the process smooth and straightforward, and we'll be sure to pass on your kind feedback. Wishing you all the best in your new placement!
Fairly straightforward usage
Fairly straightforward usage. Sabahat Razaq was very helpful in the onboarding experience.
3 augusti 2026
Omdöme utan inbjudan
Svar från Giant Group
We're glad to hear you found the onboarding process straightforward. It's great to know Sabahat was able to provide helpful support along the way. Thank you for taking the time to share your feedback.
Onboarding process with Giant (Nazmul Ahmed)
Very clear and explanatory process and they were quick to answer any questions.
6 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
It's great to hear that you found the process clear and easy to follow. We're also pleased our team was able to answer your questions promptly whenever you needed support. Thank you for sharing your experience.
Onboarding with GIANT
I found the whole onboarding process extremely straightforward and easy to follow. Luke, the Client Support Administrator was my main point of contact, and was very helpful, efficient and professional throughout, making sure I received and understood all the information. His support made the entire onboarding experience smooth and stress-free. I would highly recommend GIANT based on this excellent experience.
30 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that Luke made your onboarding experience smooth and stress-free with clear, professional support throughout. It's wonderful to know you felt well informed every step of the way, and we truly appreciate your recommendation. We'll be sure to share your kind feedback with Luke.
Sabahat Razaq made the process very…
Sabahat Razaq made the process very easy, I really appreciate it.
24 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
We're so pleased to hear that Sabahat made the process simple and straightforward for you. Thank you for your kind words – we'll be sure to pass your appreciation on to Sabahat.
Fantastic experience in a difficult…
Fantastic experience in a difficult situation, handled wonderfully by Courtney. Thank you!
31 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
Thank you for taking the time to share your experience. We're so pleased to hear that Courtney was able to provide such excellent support during a difficult situation. We'll be sure to pass on your kind words – thank you again for your feedback.
Great friendly team
I've received prompt responses, lots of guidance and very friendly information communication from Andre Davis.
He has helped me when I have found tasks a bit complicated.
Thank you, Andre
31 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
It's wonderful to hear that Andre has been there to support you throughout the process. We're pleased the guidance and communication made everything easier to understand, especially when things felt a little more complicated. Thank you for recognising Andre's support – we'll be sure to share your kind feedback.
Amazing service as always
The service i have received from Giant has been fantastic from beginning to end over the last ~5 years. No issues have ever been too much and the staff have always gone abive and beyond.
My most recent interaction was with Kristie regarding final payments and end of contract which lead to an extra issue which has addressed and handled in an extremely quick and efficient manner.
Always fantastic customer service and a shame I'm parting ways now
29 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
Thank you for taking the time to leave such a thoughtful review. We're incredibly grateful for your support over the past five years and are delighted to hear you've consistently received excellent service from our team. It's great to know Kristie was able to resolve your final queries quickly and efficiently. While we're sorry to see you go, we wish you all the very best for the future and truly appreciate your kind words.
Good communication clear explanation
Good communication clear explanation
31 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
We're pleased to hear that you found our communication clear and the explanations easy to understand. Thank you for taking the time to share your feedback.
Onboarding experience
Hi, my name is Forhad and I rated it 5 stars as Nazmul was really helpful on how to complete the Giant portal documents. He showed great patience with me as well, as there was issues when I tried to log into Giant portal and he was able to fix it in such short notice. Overall, it was a smooth and great onboarding experience.😁👍
30 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
Thank you for sharing your experience. It's fantastic to hear that Nazmul provided such patient and helpful support, from guiding you through the portal documents to resolving your login issue so quickly. We're delighted your onboarding experience was smooth from start to finish, and we'll be sure to pass on your kind feedback to Nazmul.
Very supportive staff
Very supportive staff, they made the whole process simple.
30 juli 2026
Omdöme utan inbjudan
Svar från Giant Group
We're so pleased to hear that our team made the process simple and easy to follow. Thank you for your kind feedback – it's great to know you felt supported throughout.
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