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Timely  Omdömen 221

TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Still haven't had any communication for over 28 days. They are ignoring all our calls, emails, everything. EVEN THOUGH I PAY FOR SUPPORT. Timely hasn't worked properly for over a month. Can't communic... Se mer

Betygsatt 1 av 5 stjärnor

I have been using Timely for around 10 years, and up until now I have never needed to reach out for support. Unfortunately, after experiencing a very stressful and disruptive issue with my co... Se mer

Betygsatt 5 av 5 stjärnor

Timely makes running a salon so much easier. It has lots of features available to accommodate small one person salons right up to busy, multiple therapist salons. Every staff member does everythin... Se mer

Betygsatt 5 av 5 stjärnor

I pay extra for telephone support, and I have never had any trouble getting through to the team. I’ve always found them to be extremely helpful. The only thing I would suggest about the platform... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruföretag
  2. Skönhetssalong
  3. Datortillbehörsaffär
  4. Frisersalong
  5. Hälsa- och skönhetsbutik
  6. Programvaruförsäljare

Skrivet av företaget

Timely is booking and payments software designed to help you focus on your passion, not your admin. Built specifically for hair and beauty professionals, Timely gives you complete control of your client experience from the very first booking to the final payment. With easy online booking, automated client reminders, digital consultation forms, and seamless online and in-person payments, you can reduce no-shows, grow your income, and keep your clients coming back. Timely brings everything together in one simple, beautifully designed system. Manage your calendar, process payments, track client history, sell retail, and run reports – all without the stress or extra paperwork. Whether you're a solo professional, a busy salon owner, or managing multiple locations, Timely adapts to the way you work and helps you stay organised, efficient, and in control. As your business grows, Timely grows with you. From staff management and multi-location tools to marketing features that help you promote your services, Timely is built to support you at every stage. Spend less time on salon admin and more time doing what you love.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

221 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 23 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Very frustraiting experience

Very frustraiting experience as a client side user.
Completely did not work on my iphone, I had to use my laptop to actually get it to work.
When I have to use software like this it really puts me off interacting with a buisiness

2 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst software salon company ever!!

Worst software salon company ever!!!
Do not sign up with them.
Constantly crushing, constant errors, we pay for phone support but never get it!!! No one answers the phone ever and no one calls you back!!!! No one reply’s to emails, this company is a scam, promise support but once you sign up, you will never hear from timely again!!! The biggest rip off company, please avoid and sign with kitomba like I should have. I’ve been trying for 2 days to make contact with Timely and nothing!!!

12 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not recommend

Do not recommend. The support once you sign up is non existent. They will promise you a lot of deliverables and you will be dissapointed to know they were simply lies while you are being informed of a price hike a month into their plan. Don't get scammed

7 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Great experience since I started using the software for my salon. Customer service is fab. Easy to talk to and so helpful. Definitely recommend for any business

7 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top quality support

Support is the be Support is the best ever. I have been using the software for a month and took the full package. I have been software PM for many years and these guys are right up there.

11 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I pay for phone support

I pay for phone support, however on the rare occasions where it was needed, you always get an answering machine asking to leave a message. No-one EVER picks up a call and then they usually get back to you via email. you basically pay for a service that is not provided.

25 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Broken plugin they don't want to fix

After the free plugin (which had worked fine) stopped working on our site, we upgraded to a paid version and have had nothing but trouble with it. First the formatting was all goofed up and even when you selected a certain view to display, it displayed in boxes floated to the left that piled on top of each other and looked awful. THEN, it just stopped working altogether and will not display on my page. When I opened a ticket, they explained how to embed the code which I had already done and they would have known if they had checked my source code. It was a bit insulting to be honest since I've been building web site for almost 30 years. Then they blamed the problem on a conflict with another plugin and I went to the trouble of deactivating each plugin and it still did not appear. Then I found a page online where I am not the only one having these issues with this awful plugin. Hard coding your events is easier and cheaper than dealing with this company and this nonfunctional plugin. I can't do anything about the nearly $350 I threw away on it but I can at least make sure no one else wastes their time, energy and money on this plugin and awful support.

17 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Timely is Failing – 10 Days and Still No Payment!

I’ve been using Timely for my business several years which integrates with Stripe for payments, but my recent experience has been a disaster. Two payments—one for £541.21 due on the 7th of October and another for £278.26 due on the 14th—have still not reached my account, and it’s been over 10 days!

I updated my bank details to troubleshoot, but that hasn’t helped. The delays in payment are putting serious strain on my business, and neither Timely nor Stripe has provided any proper support or resolution. If you rely on timely payments, be cautious about using Timely with Stripe, as this integration is proving unreliable.

If this isn’t resolved soon, I’ll be forced to escalate the issue to the Financial Ombudsman Service. This is unacceptable, and I can’t recommend Timely’s system if they don’t get this fixed.

7 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have been with Timely for 8 years

I have been with Timely for 8 years. They used to be good but after getting no response to a technical problem with their software for days. Im pretty much done
They are just closing support tickets without answering.
Very sad. This fiasco with their software cost me a lot of money.

30 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have been using Timely for 6 months…

I have been using Timely for 6 months now, their online booking system is very easy to use and set up.

Great customer services. Answer all the questions quickly and efficiently, high recommended to all business owners.

17 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Esperienza pessima

Esperienza pessima. Ordinato con consegna contrassegno un orologio Hilfiger , dopo due giorni dallordine scrivo su WhatsApp per capire se fosse stato spedito. Mi rispondono che era stato annullato per esaurimento. Tutto ciò senza una comunicazione. Mi dicono che mi è stata inviata un e-mail di annullamento ordine ma nulla di tutto ciò è mai avvenuto. Scortese il servizio chat clienti

12 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Save your Money

Save your Money, do not give them your credit card information.

Be careful. Product is minimal at best.

Customer service is poor.

No refunds only credits. Why would I want a credit if I don’t use their product.

28 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

timely rocks

timely has been a fantastic tool for my business for the a long time making scheduling a breeze,
Support is super fast and fixes any problems easily!
Thankyou for the great service timely

21 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

comprato smartwach kappa…

comprato smartwach kappa cod-kw-p002.ordine 6628
del27/7.orologio scadente,con quadrante in cinese
Assistenza postvendita inesistente.
Ho mandato ms con wathps ed email mai
avuto risposte.
una stella perchè meno non è possibile

25 juli 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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