Bellhop Moving - San Antonio, TX Omdömen 28

TrustScore 4.5 av 5

4,6

12634 Carriage Blvd, 78249 San Antonio, TX, US


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

The team lead was prepared on time and everything. The 2nd person was 20 minutes late. While moving into new apartment ; one of them accidentally hit the corner of my island and damaged it Aside from... Se mer

Betygsatt 1 av 5 stjärnor

Bellhop is the absolute worst! Do not hire them!!! I paid for 4 hours and 5 movers. I got 3 movers who only took 70% of my stuff to the new house. They left the rest at the old house. Then just left e... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Will and his team were great. I appreciated that they showed up on time and got right to work. They worked quickly and were respectful of all my items, handled everything with care. They asked questio... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Quick and efficient. The movers were very careful with items getting moved and were responsive with directions given

Företaget har svarat


Företagsinformation

  1. Flyttfirma
  2. Flytt- och förvaringstjänst

Om Bellhop Moving - San Antonio, TX

Skrivet av företaget

Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up). Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping. Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves.
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Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

28 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Quick and efficient

Quick and efficient. The movers were very careful with items getting moved and were responsive with directions given

20 december 2024
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

Hi Dawn, we’re so happy to hear that things went well with your move! We wish you the best as you settle into your new home.

Betygsatt 5 av 5 stjärnor

Efficient and good

Very kind, very efficient. These guys were life savers

23 oktober 2024
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

Maxwell, thank you for sharing your experience with us! We're so glad we got the chance to help out with your move.

Betygsatt 5 av 5 stjärnor

Great service!

Guys were quick, fast, friendly and respectful. Great job!

28 juli 2023
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

Thank you for the wonderful feedback, Christina!

Betygsatt 5 av 5 stjärnor

Very easy move

Very easy move. Started with the booking.

25 februari 2024
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

Thank you for taking the time to share your fantastic moving experience with us!

Betygsatt 5 av 5 stjärnor

The service was fast and accurate and…

The service was fast and accurate and the concern when moving items with care in and out of their truck.

19 februari 2024
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

Julio, thank you for sharing your experience with us! We're so glad we got the chance to help out with your move.

Betygsatt 5 av 5 stjärnor

Great experience with movers

Great experience with movers. They went above and beyond in handling my items. No issues with items broken or damaged. The movers were very personable and professional. Great job!

17 september 2023
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

Thank you, Deborah! We're so happy to hear about your awesome experience. We wish you the best as you settle into your new place.

Betygsatt 1 av 5 stjärnor

Bellhop is the absolute worst

Bellhop is the absolute worst! Do not hire them!!! I paid for 4 hours and 5 movers. I got 3 movers who only took 70% of my stuff to the new house. They left the rest at the old house. Then just left everything in the garage at the new house. Didn't bring anything inside. Damaged my walls and door frames badly. After three days discussing with Bellhop, they won't do anything! They actually want me to pay the same amount that I already paid the first time to complete the move. Ridiculous!!!

24 juli 2023
Omdöme utan inbjudan
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

We sincerely apologize for the frustration and inconvenience you experienced during your recent move with Bellhop. It is deeply disappointing to hear about the challenges you faced and the unsatisfactory service you received.

We understand the importance of a smooth and efficient moving process, and we deeply regret that we did not meet your expectations in this regard. The situation you described regarding the number of movers and the incomplete move is not reflective of the service we aim to provide.

We understand your frustration regarding the situation with your move, and we apologize for any confusion or miscommunication that may have arisen. Our intention is to provide fair and reasonable solutions to our customers, and we are sorry if the resolution process did not meet your expectations.

We did offer a 25% discount as a goodwill gesture to address the issues you faced, which was unfortunately rejected. We understand your concerns about the additional cost of a follow-up move, and we regret that we were unable to find a resolution that met your satisfaction.

Your feedback is invaluable to us, and we will use this experience to improve our processes and ensure better communication and service in the future. We appreciate your understanding and patience during this difficult situation.

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are here to assist you and address any further inquiries you may have.

Once again, we apologize for the inconvenience you faced and appreciate your feedback. We hope you will consider giving us another opportunity to serve you in the future.

Betygsatt 5 av 5 stjärnor

Hassle Free !

Great communication ahead of move and day of move. Great team of people who are friendly and care about what they are doing. Easy and effective.

23 juli 2023
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

Larry, thank you for sharing your positive moving experience with us. We hope you are enjoying your new place!

Betygsatt 5 av 5 stjärnor

Excellent Experience

Will and his team were great. I appreciated that they showed up on time and got right to work. They worked quickly and were respectful of all my items, handled everything with care. They asked questions and ensured everything was wrapped prior to loading and unwrapped when they brought it to my new house. Overall a great experience with this team.

7 maj 2023
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Svar från Bellhop Moving - San Antonio, TX

Thank you, Manuel! We're so happy to hear about your awesome experience. We wish you the best as you settle into your new place.

Betygsatt 5 av 5 stjärnor

William & Tyler were AWESOME

William & Tyler were AWESOME! Professional, but friendly. They checked out what needed to go, made a game plan, & got it done.
If I ever have to use movers again I will definitely use Bellhop.

28 april 2023
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

We’re so happy to hear that you loved your move! We wish you the best as you settle into your new home.

Betygsatt 5 av 5 stjärnor

Overall the experience was easy

Overall the experience was easy, the team was very friendly and helpful.

16 april 2023
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

Raul, thank you for taking the time to write a review! We hope you enjoy your new place.

Betygsatt 5 av 5 stjärnor

Amazing

Our team was super professional, efficient and nice. They showed up right on time , worked fast and had an amazing attitude!

21 juli 2022
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

Vanessa, thank you for sharing your experience with us! We're so glad that you trusted us with your move.

Betygsatt 5 av 5 stjärnor

I already wrote a review of Fred &…

I already wrote a review of Fred & John’s excellent work. Thanks!

12 april 2022
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

We are so glad we were able to help, thank you for the review, Kelvyn!

Betygsatt 5 av 5 stjärnor

My team did an amazing job

My team did an amazing job. Just because of them I would use bellhop again! All 3 men were completely professional, determined I not lift a finger and even willing to move a few extra things when I changed my mind on where I wanted things. Amazing attitudes, communication and work!

17 februari 2022
Logotyp för Bellhop Moving - San Antonio, TX

Svar från Bellhop Moving - San Antonio, TX

Ilissa, thank you for sharing your experience with us! We're so glad that you trusted us with your move.

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