Darius and Mike of Balance Detroit Moving Company were phenomenal throughout the moving process. They were communicative, timely and thorough. They came in and got straight to moving. Asked questions... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
James the customer service rep for long distance move was great. I called him a least twice with a dozen or more questions and he was happy to answer any of my questions and more. I liked using the... Se mer
Företaget har svarat
Horrible Charged double and only sent one man to move my whole house. Then charged me double for the time it took. No one has gotten back to help to resolve this. I will never use this company and w... Se mer
Företaget har svarat
Very good packing and cleaning up
Företaget har svarat
Företagsinformation
Om Bellhop Moving - Detroit, MI
Skrivet av företaget
Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up).
Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping.
Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves.
Local Moving
Long Distance Moving
Labor Only Services
Apartment Movers
Last Minute Movers
Commercial Movers
Get a free estimate today and book with $0 down!
Get a free estimate today and book with $0 down!
Kontaktuppgifter
1001 Woodward Ave, 48226, Detroit, MI, USA
- (313) 466-5681
4,0
Bra
12 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Made the moving experience enjoyable
Darius and Mike of Balance Detroit Moving Company were phenomenal throughout the moving process. They were communicative, timely and thorough. They came in and got straight to moving. Asked questions to make sure we were comfortable with the way they did business. All of our valuables were handled with care and we will absolutely utilize their services again. 10/10 Perfect.
14 februari 2025
Omdöme utan inbjudan
Wonderful mover personnel.
23 juli 2024
Svar från Bellhop Moving - Detroit, MI
Thank you for the wonderful review, Judith!
Horrible
Horrible
Charged double and only sent one man to move my whole house. Then charged me double for the time it took. No one has gotten back to help to resolve this. I will never use this company and will make sure no one else I know ever does either. Horrible horrendous experience
13 april 2024
Svar från Bellhop Moving - Detroit, MI
Nicole, we are truly sorry to hear about your recent experience and apologize for any inconvenience caused during your move. This is certainly not the level of service we strive to provide, and we apologize for any inconvenience and frustration this may have caused you.
In an effort to address this, one of our supervisors has made the necessary adjustments to your bill. We have adjusted your bill to reflect the cost of the one man who fulfilled both the mover and driver role. Additionally, we have waived the cost of any runover to ensure a fair resolution.
Again, we sincerely apologize for any inconvenience caused and appreciate your patience and understanding. Should you have any further questions or concerns, please don't hesitate to reach out to us at support@bellhop.com
Very good packing and cleaning up
1 november 2023
Svar från Bellhop Moving - Detroit, MI
Ronald, thank you for sharing your experience with us! We're so glad we got the chance to help out with your move.
Excellent customer service
Excellent customer service, very attentive and responsive. I will use again.
31 oktober 2023
Svar från Bellhop Moving - Detroit, MI
Thank you for the great review, Rick! We hope to help you again in the future!
Happy with service
James the customer service rep for long distance move was great. I called him a least twice with a dozen or more questions and he was happy to answer any of my questions and more. I liked using the dashboard - very convenient for tipping and getting updates. Both moving teams worked efficiently and nothing was damaged. The movers and drivers were late for loading. I was able to speak to a person on the morning of the move. Overall good experience.
6 juli 2023
Svar från Bellhop Moving - Detroit, MI
RL, we appreciate you taking the time to leave a review, we will make sure to forward your input to our market manager in order to improve the areas you've mentioned, thank you for allowing us to help with your move!
Run. Don't look back. Don't make eye contact. Just, run.
I paid my deposit and applied a Groupon for what was supposed to be a 4 man 1 driver 1 truck move taking 4 hours. Only 3 men showed up and one of them left halfway through. The 4 hours turned into nearly 9. My new apartment and furniture was damaged. They never applied the Groupon, gave me the runaround via phone and email, never sent the reimbursement form they said they would, and ended up charging me more than double what we'd agreed on. Even better, I filed a chargeback and today the bank sided with THEM, overdrafted my checking to reimburse them, and completely emptied my savings to cover the fees. I was livid in May and I'm livid all over again six months later. Save yourself.
16 maj 2022
Omdöme utan inbjudan
Svar från Bellhop Moving - Detroit, MI
Thank you for alerting us to this experience. We're very disappointed to read this feedback about your move. Our Quality Team is eager to address these concerns, but we have had trouble locating your order based on the name provided on this platform. Please contact our team directly at suppport@getbellhops.com or 888-836-3939 for resolution.
Movers were nice and helpful
Movers were nice and helpful. Truck didn’t show up day of and one mover. But Bellhop made sure they had a truck for me next morning and the 3 movers.
7 juli 2022
Svar från Bellhop Moving - Detroit, MI
Jackie, we appreciate you taking the time to leave a review!
Bad experience for me
Loading and Unloading was done by independent contractors and was good which was the only good part. Truck person was at my door step the day before scheduled pickup but on the scheduled day, he arrived late by 4 hours. With the move being a long distance one, this delayed my travel to the destination by a day and when reached to bellhop asking if they can unload a day later than scheduled, I was charged holding fees
25 februari 2022
Svar från Bellhop Moving - Detroit, MI
Pri, thank you for alerting us to your poor experience. We sincerely apologize for the inconvenient moving delay and holding charge.
Based on this feedback, we've refunded the $200 fee. Based on your bank's processing time, this amount should be in your account in 3-5 business days.
Please don't hesitate to contact ldmc@bellhop.com with any outstanding questions or concerns. Thank you.
Moving was done quickly and in an…
Moving was done quickly and in an efficient manner. The team were great and made the process of moving less stressful. Thank you for your great service.
7 december 2021
Svar från Bellhop Moving - Detroit, MI
SJ Patel, thank you for taking the time to share your fantastic moving experience with us!
So easy to work with!
Great experience, would definitely recommend. They made everything so easy for me, I had no worries.
11 februari 2021
Svar från Bellhop Moving - Detroit, MI
Thank you, Maria! We're so happy to know that you loved your move with us.
They damaged my furniture
22 januari 2021
Svar från Bellhop Moving - Detroit, MI
Albert, we're so sorry to hear about your poor move experience. We would love to review your damages for compensation based on our reimbursement policy. Unfortunately, our system shows that there is an outstanding balance on your bill, which we do require be paid in full prior to beginning the claim process.
The claim filing deadline has passed, but due to your experience, we have extended the window to report damages until EOD, 1/29. Please contact our Care team to update your payment method so that we can settle the bill and start the damage claim process at 888-836-3939 ext. 2. Thank you!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.