Genetic Labs Australia Omdömen 44

TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After looking endlessly for a trusted Astaxanthin product, I came across Genetic Labs. Great to know that their product is genuine & 3rd party tested, as there a lot out there that are definitely do... Se mer

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Betygsatt 1 av 5 stjärnor

I initially started a subscription with Genetic Labs, to be delivered every two months. However, what I ordered didn’t agree with me and I subsequently cancelled my subscription. I received an email... Se mer

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Betygsatt 5 av 5 stjärnor

Noticed a change in my eye clearness after 16 days. Night blindness while driving has also receded. Haven't noticed any changes in my skin but my co-workers have stated that my face has a glow. Ordere... Se mer

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Betygsatt 5 av 5 stjärnor

Informative, able to be researched for products, fast delivery, advising of subscription upcoming and option to delay or pass on that order. Australian made. I trust the quality of the products I'm ta... Se mer

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Företagsinformation

  1. Butik med vitaminer och tillskott

Skrivet av företaget

Leading the Frontier in Australian Longevity Supplements. Ageing is often seen as an inevitable march toward decline, marked by the onset of chronic diseases. But what if it doesn't have to be that way? We're rewriting the narrative. We believe that how you age is negotiable. Genetic Labs Australia is dedicated to providing the purest longevity supplements to support you on your journey to increased health span. Our commitment to you goes beyond our products. We are dedicated to ongoing research, continuous education, and ensuring our customers are well-informed. Our team, now larger and more diverse than our humble beginnings, is ready to address your questions about the biochemical pathways our supplements target, as well as their role in overall health and ageing.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

44 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Betygsatt 1 av 5 stjärnor

I initially started a subscription with…

I initially started a subscription with Genetic Labs, to be delivered every two months. However, what I ordered didn’t agree with me and I subsequently cancelled my subscription. I received an email last week to say my subscription order was in the way - even though I had already cancelled it. I emailed them straight away and now it’s been delivered. And to make it more annoying, they are saying I have to pay for return postage even though it was their error!
I’m really pissed and will be contacting the ACCC as I cancelled my subscription in good time! Buyer beware when dealing with this company!

15 juni 2026
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Svar från Genetic Labs Australia

Thank you for sharing this. We're sorry to hear about the experience with your subscription, and we completely understand the frustration. We'd like to look into this properly and make it right for you. Please reach out to us at support@geneticlabsaustralia.com and we'll sort it out from there.

Betygsatt 5 av 5 stjärnor

Trusted source & 3rd party tested, very responsive & helpful customer service

After looking endlessly for a trusted Astaxanthin product, I came across Genetic Labs. Great to know that their product is genuine & 3rd party tested, as there a lot out there that are definitely dodgy & not the real deal. Before my purchase I submitted a few questions and they were very responsive & helpful.
Only been taking the Astaxanthin for one month & can slowly start to feel the difference, & have just purchased a second bottle.

3 april 2026
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Svar från Genetic Labs Australia

Thank you for sharing this, Nicole! We're so glad the research paid off and that you're already starting to feel the benefits. Exciting that you're onto your second bottle, here's to it only getting better from here. We're always here if you need anything.

Betygsatt 5 av 5 stjärnor

Fast delivery and great product.

Fast delivery. Excellent product. I like that they combine with MTC oil. It makes for better for absorption. Also the dose meets the standard, that if consistant you will see results.

19 mars 2026
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Svar från Genetic Labs Australia

Thank you for sharing this, Pema! It's great to hear the delivery was fast and that the product is working well for you. The MCT oil is built right into the formula for exactly that reason, so we're glad you noticed. Consistency really does make the difference with Astaxanthin, and it sounds like you're on the right track. If you ever have questions along the way, we're always here.

Betygsatt 5 av 5 stjärnor

Professional service and quick…

Professional service and quick delivery!

The quality of their products are 5 star and being an Australian company is an added bonus.

I noticed since taking Astaxanthin that my skin is more hydrated and getting a lot of positive comments from friends about my glowing skin!

I would highly recommend this company to anyone looking for quality products.
Happy customer, Josephine

15 maj 2026
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Svar från Genetic Labs Australia

Thank you so much for sharing this Josephine. So happy for you and glad you're loving it, welcome to the GLA family!

Betygsatt 5 av 5 stjärnor

Like a lot of people I was a bit…

Like a lot of people I was a bit sceptical, but I can honestly say I love this product. I have more energy my skin is looking a lot better. So yes I would recommend this product.

15 maj 2026
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Svar från Genetic Labs Australia

Thank you so much for sharing this Pam. Going from sceptical to genuinely loving it, that's the best kind of review! So glad you're feeling the difference in your energy and skin.We're always here if you need anything.

Betygsatt 5 av 5 stjärnor

Happy with this company 😃

Informative, able to be researched for products, fast delivery, advising of subscription upcoming and option to delay or pass on that order. Australian made. I trust the quality of the products I'm taking and starting to really feel the benefits after only a couple of months. Definitely continuing with these products. Bonus discount when you become a subscriber. Other incentives offered. Regular products and information made available.

4 maj 2026
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Svar från Genetic Labs Australia

Thank you Roberta, so happy to hear this! Really glad you're feeling the difference already, two months in is just the beginning. Looking forward to being part of your journey!

Betygsatt 5 av 5 stjärnor

Definitely THE BEST ASTAXANTHIN SUPPLEMENT on the Market

THIS pure astaxanthin is in an oil base & it is a supplement that needs an oil to be utilized by your body. Your dose of 2 capsules gives you the recommended daily dose, making it very easy to keep your needs supplied. I was deficient when I started so took the daily dose am & pm for the 1st few days until I felt my eyes more relaxed and without the tired, strained feeling I had been experiencing. I have taken various Astaxanthin supplements in the past but this one is definitely superior. Make the decision to help your vision with this Pure Astaxanthin from Genetic Labs and you will not be disappointed, it's a winner.
Thank you Genetic Labs

25 april 2026
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Svar från Genetic Labs Australia

Thank you Ruth, this is wonderful to read! Love that you noticed such a difference in your eyes, and great point about the oil base, that's exactly why we formulated ours with MCT oil. So glad you found your way to us.

Betygsatt 5 av 5 stjärnor

It’s one of the best products I ever used

It’s one of the best products I ever used you can notice a difference within a month I take a few different supplements from them honest opinion best quality in the market delivery it takes a least a week i wish if they can improve that only otherwise 5 star try earned it

26 februari 2026
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Svar från Genetic Labs Australia

Thank you so much Ramez, this honestly means a lot! So glad you're noticing a real difference and that the quality is coming through. Your feedback on delivery is heard and appreciated, it's something we're always looking to improve. If you ever need anything at all, don't hesitate to reach out.

- Genetic Labs Australia Team

Betygsatt 5 av 5 stjärnor

Digestion relief

I have been taking Astaxanthin and Berbarine from Genetic Labs, the most noticeable improvement is my digestion, also I feel I have more energy throughout my busy active work days. In February there was a long delay in receiving products due to stock issues but this has not deterred me from trusting them with their products, I also love that they are based in Adelaide, as I live in regional SA.

1 april 2026
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Svar från Genetic Labs Australia

Thank you Alison, this is so lovely to read! Hearing that you've noticed improvements in both digestion and energy is exactly what we hope for. We really appreciate your patience during the stock delay earlier in the year, and we're glad it hasn't shaken your trust in us. That means a lot. Fellow SA locals too, so this one hit close to home! If you ever need anything at all, don't hesitate to reach out.

- Genetic Labs Australia Team

Betygsatt 5 av 5 stjärnor

Excellent products

Excellent products. I’ve been taking Astaxanthin alongside the Berberine for over a month and have found relief in my aches & pains and have more energy. I have osteoarthritis and fibromyalgia plus monthly chronic migraines.

3 april 2026
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Svar från Genetic Labs Australia

Hi Michelle,

This honestly made our day, thank you so much for sharing. Hearing that you’ve noticed relief in your aches and pains along with a lift in energy after taking Astaxanthin and Berberine is exactly why we do what we do.

We put a lot of care into how our formulas come together, so it means a lot to know they’re supporting you day to day, especially with everything you’re managing. Everyone’s experience is different, but it’s always encouraging to hear when people start feeling those changes.

So glad you're on this journey with us. If you ever have questions or want to talk through your routine, we’re always here.

-Sammie

Betygsatt 5 av 5 stjärnor

Best of the best..

Best of the best... very trustworthy

Qiong

1 januari 2026
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Svar från Genetic Labs Australia

Thank you so much Yao, that means the world to us! If you ever need anything at all, don't hesitate to reach out.

- Genetic Labs Australia Team

Betygsatt 5 av 5 stjärnor

Noticed a change in my eyesight and clarity…

Noticed a change in my eye clearness after 16 days. Night blindness while driving has also receded. Haven't noticed any changes in my skin but my co-workers have stated that my face has a glow. Ordered on a Monday and received on the same Thursday, have always ordered frequently and received quickly. My daughter is taking there NMN and has found a significant difference in her skin and nails.

19 mars 2026
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Svar från Genetic Labs Australia

Thank you Ngaire, what a wonderful review! Noticing changes in eye clarity within 16 days is incredible, and a glowing complexion noticed by your co-workers is always a good sign! So glad the delivery has been consistently quick for you too. And how lovely that your daughter is seeing results with the NMN as well. If either of you ever need anything, we're always here.

- Genetic Labs Australia Team

Betygsatt 5 av 5 stjärnor

Great company to deal with

Great company to deal with, prompt delivery and products are high quality. Highly recommend!!

11 januari 2026
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Svar från Genetic Labs Australia

Thank you Tina, really appreciate you taking the time to share that! If you ever need anything at all, don't hesitate to reach out.

- Genetic Labs Australia Team

Betygsatt 5 av 5 stjärnor

Im on my 2nd order of hydrolysed…

Im on my 2nd order of hydrolysed collagen peptides from genetic labs Australia, both times my order has delivered within 3 days and have been sent emails throughout that time ,iv had a great experience so far with increasing energy levels and hair and skin its actually working love it

3 mars 2026
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Svar från Genetic Labs Australia

Hi Trudy,

This honestly made our day, thank you so much for sharing. Hearing that you're already on your second order and noticing improvements in your energy, hair, and skin is exactly why we do what we do.

It’s also great to hear your orders have been arriving quickly and that the updates along the way have made the experience smooth. We put a lot of care into both the product and how it gets to you, so it really means a lot when that comes through.

So glad you're on this journey with us. If you ever have questions or just want to chat about your routine, we're always happy to help.

-Sammie

Betygsatt 3 av 5 stjärnor

Ridiculous delivery time.

I found the delivery time way too long.
I ordered something from another suppliment company and received the order within three days!
I had to ask Genetic Labs where my order was. It should not take weeks for an Australian company to deliver items.
And a distinct lack of communication was evident.
So I am hesitant to place a second order.

29 januari 2026
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Svar från Genetic Labs Australia

Hi Anita, thank you for the honest feedback. We're sorry your order took longer than expected and that you had to chase us for an update. That's not the experience we want for our customers and we completely understand your frustration.

Delivery times and proactive communication are areas we take seriously and are always working to improve. We'd love the chance to make it right. Please feel free to reach out to us at support@geneticlabsaustralia.com and we'll take care of you.

Betygsatt 1 av 5 stjärnor

I am still waiting on this product

I am still waiting on this product. I chose this company because it was Australian and I thought I would get my product quickly. So far it’s been 3 weeks. After waiting for two weeks with no ongoing confirmation of its arrival, I emailed this company to ask why I hadn’t heard anything to be told that it wasn’t in stock and they would ship it when it was. An email would have been nice to know this. I think it’s fair to say that having to wait for over 3 weeks, and still waiting, for a product that’s supposedly in Australia is a bit steep. This will be my last purchase with this company, I will be looking elsewhere.

20 januari 2026
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Svar från Genetic Labs Australia

Hi Maree,

We’re sorry this has been frustrating.

There was a temporary stock delay at the time of your order, which was noted on the product page. Your order was shipped on the 5th and tracking was provided once dispatched.

Yes, we are manufactured in Australia. You can view our TGA sponsor details here: https://www.tga.gov.au/resources/sponsor/genetic-labs-australia, and we’re also part of the Australian Made campaign: https://australianmade.com.au/licensees/genetic-labs-australia

As mentioned via email, a full refund was offered and that option still stands. If you’d prefer to refund your order, just let us know and we’ll process it immediately.

Betygsatt 5 av 5 stjärnor

I’m really impressed with Genetic Labs

I’m really impressed with Genetic Labs. Their supplements are top-notch and you can tell they’re the real deal. After using them for a while now, I can confidently say I won’t be switching to any other brand. And the fact they’re Aussie made is the icing on the cake!

1 november 2025
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Svar från Genetic Labs Australia

Thank you so much Evely, comments like this really do mean everything to us! We're so glad you're feeling the difference and that the Aussie-made quality is coming through. If you ever need anything at all, don't hesitate to reach out.

Betygsatt 5 av 5 stjärnor

Highly recommended

Could not recommend their supplements enough! A trusting company that’s local to aus with high quality products!

18 november 2025
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Svar från Genetic Labs Australia

Thank you Lexie, that means a lot! If you ever need anything, we're always here.

Betygsatt 5 av 5 stjärnor

Genetic Labs Australia are a trustworthy company

Genetic Labs Australia is my go to supplement supplier as the products are of high quality and Australian made.
NMN has been crucial in improving my overall wellbeing, I sleep better, I feel better, I have so much more energy.
The collagen is my personal favourite though, as it mixes into my coffee without spoiling the flavour and the improvement in my skin is amazing!
I highly recommend Genetic Labs as they are truly a trustworthy company that are easy to communicate with and always provide great service.

16 november 2025
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Svar från Genetic Labs Australia

Thank you so much Jo, this genuinely made us smile! Better sleep, more energy, and glowing skin from the collagen in your coffee, that's exactly what we're here for. So glad to have you as part of the GLA family. If you ever need anything, we're always here.

Betygsatt 5 av 5 stjärnor

Quality with a capital Q

I love Genetic Labs. Their supplements are high quality, and, truly the genuine article. Now that I've been using their supplements for some time I can honestly say, I won't try any other brands. And Aussie made to boot!

16 november 2025
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Svar från Genetic Labs Australia

Thank you Antonietta, we love that! Quality with a capital Q is exactly what we're going for. So glad to have your trust and loyalty. If you ever need anything, we're always here.

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