GEMPORIA Omdömen 

20 454
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Long standing jewellery channel and have bought from them countless occasions and the items are what they say it is, and at a great price. Many of my friends always ask what kind of gemstones rings... Se mer

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Betygsatt 5 av 5 stjärnor

Purchased several items, which were delivered within two days and with several gifts welcoming me as a new customer. I’ll be keeping them all except one item which will be returned. My mum was a Gempo... Se mer

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Betygsatt 5 av 5 stjärnor

I am always so happy with Gemporia's shopping experience. They are so easy to deal with, if I need help from the support desk, they always answer my questions promptly. I love my new ring, it's truly... Se mer

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Betygsatt 5 av 5 stjärnor

The app & web are my go to, quick & easy to use! I shop everything, Kimbie, Lifestyle Tuesday, Beauty products my fav is Visage & of course stunning jewellery. If I need to call they are friendly & al... Se mer

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Företagsinformation

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Om GEMPORIA

Skrivet av företaget

About Us

Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.

Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.

As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.

Our Mission

In the beginning, there were gemstones, and these gemstones became our family’s world...

At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.

Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

20 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(20 454)

1 981 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great found a ring for my partner

Great found a ring for my partner , good price a quality item.

29 oktober 2026
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Svar från GEMPORIA

Hi Bill,

Thank you for your review.

We're delighted to hear that you found the perfect ring for your partner and are happy with the quality and price. We hope they love it as much as you do!

We hope you continue to enjoy shopping with us, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Betygsatt 2 av 5 stjärnor

Left in the letterbox and I was at home…

Left in the letterbox and I was at home with my door open and went out side to see the noise and the van drove away l went on the road to stop it and said to driver why you didn't come to door and was about to tell her more and she drove off not very good this is how things get stolen the only thing she said was l did not think to drop at the door pissed me off not the best of service fix it up.

27 oktober 2026
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Svar från GEMPORIA

Hi Edward,

Thank you for your review.

We're sorry to hear about your experience with the delivery driver. We understand your frustration, especially when you were at home and available to receive your parcel. As this was handled by your local delivery service, we would recommend contacting your local delivery office directly to raise your concerns about the driver's conduct and delivery method.

We hope you continue to enjoy shopping with us, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Betygsatt 5 av 5 stjärnor

Great customer service so friendly and…

Great customer service so friendly and polite nothing to much trouble .Been with you since day one .don't always buy but I do have a nice collection.
Quick delivery easy payments if needed.keep you the good work and the good quality. X

29 oktober 2026
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Svar från GEMPORIA

Hi Eva,

Thank you for your review.

We're so pleased to hear that you've been with us since day one and have built up a lovely collection over the years. It's great to know you're happy with our customer service, delivery and payment options. We truly appreciate your loyalty and support!

We hope you continue to enjoy shopping with us, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Betygsatt 5 av 5 stjärnor

Arrived fast.

28 oktober 2026
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Svar från GEMPORIA

Hi,

Thank you for your review.

We're pleased to hear your order arrived quickly! We really appreciate your support and hope you continue to enjoy shopping with us.

If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Betygsatt 5 av 5 stjärnor
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Svar från GEMPORIA

Hi Rhian,

Thank you for your review.

We're pleased to hear that you find shopping with us easy and hassle-free. We really appreciate your support!

We hope you continue to enjoy shopping with us, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Betygsatt 5 av 5 stjärnor

Excellent quality and varied products

Excellent quality and varied products. Fast delivery especially the Premium Service. Helpful and friendly Customer Service. Having been a customer for 19 years I would definitely recommend them.

21 oktober 2026
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Svar från GEMPORIA

Hi Jane,

Thank you for your review.

We're delighted to hear that you've been a loyal customer for 19 years and continue to enjoy our product variety, quality, fast delivery and friendly customer service. We truly appreciate your continued support and recommendation!

We hope you continue to enjoy shopping with us, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Betygsatt 4 av 5 stjärnor

Nice yellow diamond band

Great price on a very pretty yellow diamond gold band! I appreciate the price range on your jewelry. Was a bit disappointed in the security of the shipping on this ring though. It was just loose in the box and could have easily fallen through a hole/slit.

23 oktober 2026
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Svar från GEMPORIA

Hi Anita,

Thank you for your review.

We're pleased to hear that you love your yellow diamond gold band and appreciate our prices. However, we're sorry to hear your ring wasn't packaged as securely as expected. Your feedback is important to us, and we'll certainly pass your comments on to our team to review.

We hope you continue to enjoy shopping with us, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Betygsatt 5 av 5 stjärnor

I was very pleasantly surprised at the…

I was very pleasantly surprised at the wonderful selection of jewellery , the designs are stunning , i loved the attention to detail in all the pieces you produce , the extra lovely bit is your prices are so affordable , these days this is such a huge bonus , thanks Gemporia x

28 oktober 2026
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Svar från GEMPORIA

Hi Christine,

Thank you for your review.

We're delighted to hear that you love our jewellery designs, the attention to detail, and our affordable prices. Your lovely feedback means a lot to us, and we really appreciate your support!

We hope you continue to enjoy shopping with us, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Betygsatt 5 av 5 stjärnor

Excellent customer service from order…

Excellent customer service from order to delivery. Great jewellery products, Visage, Kimbie and Primal living products. I will be recommending Gemporia to family and friends

28 oktober 2026
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Svar från GEMPORIA

Hi Mary,

Thank you for your review.

We're delighted to hear that you've had such a positive experience with our customer service and that you're enjoying the variety of jewellery, Visage, Kimbie and Primal Living products we offer. We really appreciate your recommendation and support!

We hope you continue to enjoy shopping with us, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Betygsatt 5 av 5 stjärnor

A little v pretty diamond treat!

I decided to treat myself to some diamond jewellery...on a tight budget!! I love the latest addition to my 'collection'. Arrived nice n quickly. Great!

21 oktober 2026
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Svar från GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with your latest addition Diamond purchase.

We do hope that you continue to enjoy shopping with us in the future, and look forward to hearing from you again soon.

Kindest regards,
Gemporia.

Betygsatt 5 av 5 stjärnor

Great service .

Great service .
easy to use App .
Quality items.
If you need to speak to someone,
they are so helpful

21 oktober 2026
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Svar från GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with your purchases, and the level of service our team have provided.

We do hope that you continue to enjoy shopping with us in the future, and look forward to hearing from you again soon.

Kind regards,
Gemporia.

Betygsatt 5 av 5 stjärnor

Gems outstanding

Ordering was easy,item when it arrived was beautiful well crafted , definitely value for money,thank you gemporia.

28 oktober 2026
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Svar från GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with your purchase, and we do hope that you continue to enjoy shopping with us in the future.

We look forward to hearing from you again soon.

Kind regards,
Gemporia.

Betygsatt 5 av 5 stjärnor

. Dave Troth has and is achieving ripples in the Jade history in the West in partnership with Gemporia

Gemporia and within it are beyond 5 stars always thriving to give rare remarkable and unmissable gemstone jewellery opportunities. I do think Gemporia has elevated in jewellery industry more so, since Dave Troth managed to acquire Jades seven years agos, even though it has been and is challenging. However, Dave Troth is one of the few westerner along with Richard W Hughes and Andrew Lucas to gain access to this Eastern hidden gemstone. Dave Troth has and is achieving ripples in the Jade history in the West especially aquiring for Gemporia the first documentation of Morales mine blue Jadeite from Guatemala in west featured in the Gemology magazine In Colour. Dave Troth along with Gemporia has made certified Jades with province accessible to the West like no western has. Dave Troth's having a direct Jade House partnership in China provides us province history on some of the Jades and Jadeites material he has managed to acquire. Dave Troth - David Harry Jewels has a Jade event where there will be other Jade vendors in London at The Peninsula in November and I believe this is an opportunity to view varied Jadeite items in person. For me this will be another learning and research experience - there is always more to discover about Jadeite. I see there is possibility from a designer's perspective the fusion of west and east through inspiration from colour theory, art, Jades and to express through my artistic skills into Jade with gemstone jewellery. The recent Dave Troth's show in Gemporia presenting HuangLong Jade that is also known as a Quartzite Jade, touched upon the mineral elements and the skillful carvers referring this material as a Jade. I believe the skillful carvers sense through feel and touch of the material (just like an artist would know what type of paper or canvas they work on.), will be able to sustain intericate detailed artistry carvings, that they achieve through high grade quality Jadeites. I am interested in how Dave Troth visages Jades going forward as the Jade Market moves on quickly.
The quality DHJ Jades are beautiful and I have purchased several pieces to work into my jewellery designs and I hope to aquiring more that I feel interesting to work with. As I am writing this review I'm thinking of another art movement. Respect to Dave Troth for his hard work and the continuation of the Jade journey in partnership with Gemporia and Gemporia in partnership with also Jewellery Maker. Thank you xx

22 oktober 2026
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Svar från GEMPORIA

Hi,

Thank you for your lovely review.

We will be sure to pass your feedback over to Dave on your behalf, and we do hope that you continue to enjoy shopping with us in the future.

We look forward to hearing from you again soon.

Kind regards,
Gemporia.

Betygsatt 5 av 5 stjärnor

Happy 22 years gemporia, still going well..

Been with Gemporia since 2012, great range of jewellery though miss specific collections like they used to have such as arezzo doro, orbis etc.
Still excellent prices, delivery and call centre staff, but do wish they wouldn't spend half a program just talking about the gemstone history without you even able to see them let alone purchase, considerably frustrating compared to the old format, or maybe just me? I like to know about the gemstones but too much of a lesson sometimes these days sorry for me and less entertaining...

20 oktober 2026
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Svar från GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with your purchases.

Our team are very passionate about their gemstones, and love to share as much of their knowledge as is possible with you all, so we are very sorry to hear that you are not enjoying watching our show as much as you did previously.

Your feedback is important to us all, and we will ensure that it is passed over to the relevant members of our team.

We look forward to hearing from you again soon.

Kind regards,
Gemporia.

Betygsatt 5 av 5 stjärnor

Best jewellery company for honesty.have purchased many pieces from…

I have purchased many pieces from gemporia, all beautiful, I will only buy from gemporia, you know exactly what you are buying it's exactly as stated, its a totally trustworthy company, no fakes, knowledgeable presenters, prices to suit all pockets, what's not to love, perfect.

27 oktober 2026
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Svar från GEMPORIA

Hi,

Thank you for your lovely review.

We are really pleased to hear how happy you are with your purchases, and we do hope that you continue to enjoy shopping with us in the future.

We look forward to hearing from you again soon.

Kind regards,
Gemporia.

Betygsatt 5 av 5 stjärnor

Excellent service.

The order was processed and despatched quickly, and the tracking facility enabled us to anticipate its delivery here in Spain via the local Correos, in safe and secure packaging. The quality is, as ever, top notch.

19 oktober 2026
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Svar från GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear that your parcel arrived within the specified time, and we do hope that you are happy with your purchase.

We look forward to hearing from you again soon.

Kindest regards,
Gemporia.

Betygsatt 5 av 5 stjärnor

Excellent as ever.

Excellent as ever.
Amazing that you have been going for 22 years. Hope you continue for another 22!

27 oktober 2026
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Svar från GEMPORIA

Hi,

Thank you for your lovely review.

We're so pleased to hear that you're happy with us as ever! We really appreciate your support over the years and your kind wishes for the future. Here's to many more years of beautiful gemstones and jewellery!

If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Betygsatt 1 av 5 stjärnor

Refund on p&p

Seeing as I keep being asked to do these reviews every time I buy something. This time I will do a review on the refunds. For the first time last week I needed to return an item. I thought there would be no problem as the presenters are always talking about a 30 day returns policy which is apparently to them no problem and very easy. The returns label was not prepaid so I had to pay to return the item. It was a ring. They said they would refund the price of the item but not the p&p costs. I have looked at other people's comments on trust pilot on this and they are not to be sniffed at. Gemporia say that they will not refund p&p on items that are not faulty, they said the stone in the ring was naturally cloudy with veins running through it although on the auction they showed the aquamarine to be clear and sparkly. I believe this is false advertising. If the stone a customer is going to receive will not look like the one shown they need to say ' the one you recieve may not look as high quality as this one' then the customer has an informed decision to make. Another argument for gemporia not refunding p&p costs is that they only charge £4.95 for the whole day and you can add to your order and the p&p will be the same cost. However if all you order is jewellery (I have also turned off the option in my account to not receive ring boxes so that the package should always fit through my letterbox) then this deal of £4.95 p&p all day is not as good value. Might I add all other companies I order from all do free delivery and free returns. Especially if the order is above a certain value. I.e over £40. I feel that Gemporia do not value the individual customer as much as they say they do. They certainly did not see me as an individual when they decided not to refund the p&p. Nor did they look at my loyalty to the company. I feel that this experience will mean I will not be ordering any Kimbie or any Christmas presents from kimbie as I do not want to be out of pocket if I needed to return items for the quality not being as good as stated. I feel for refunding p&p gemporia should look at the customers history with them. I will continue ordering jewellery but nothing bigger. I can imagine the costs incurred with sending bigger, heavier items back! So gemporia unfortunately I'm not impressed with your not refunding p&p policy. I have been made to feel like I am just your average customer, not like family like you say customers are. (I know we're not family as I don't pay my family, and if they did owe me something they'd give it back! ) stay professional, and refund p&p without question, unless the customer returns items as often as they buy them.

27 oktober 2026
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Svar från GEMPORIA

Hi,

Thank you for taking the time to share your feedback.

We're really sorry to hear that your recent return experience has left you feeling disappointed, especially as a long-standing customer. We understand your concerns regarding the return postage costs and the difference between the aquamarine ring you expected and the one you received. Your comments are important to us, and we'll certainly pass your feedback on to the relevant teams for review.

We truly appreciate your continued support and are sorry that this experience has affected your confidence in shopping with us. If there's anything further we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Betygsatt 5 av 5 stjärnor

Five star jewellery made special by the…

Five star jewellery made special by the efficiency and ease of ordering, delivering and guarantee.

26 oktober 2026
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Svar från GEMPORIA

Hi Julie,

Thank you for your lovely review.

We're so pleased to hear that you're happy with the quality of our jewellery and find our ordering and delivery process easy and efficient. It's great to know that our guarantee gives you added confidence when shopping with us.

We truly appreciate your support and hope you continue to enjoy shopping with us!

If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Betygsatt 5 av 5 stjärnor

I am always delighted with Gemporia…

I am always so happy with Gemporia's shopping experience. They are so easy to deal with, if I need help from the support desk, they always answer my questions promptly. I love my new ring, it's truly gorgeous 🥰😍 and the colour pink is exactly what I wanted. Even the delivery is fast. Thank you guys, you are the one place I feel I can safely buy jewellery on the internet and it's genuine.

19 oktober 2026
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Svar från GEMPORIA

Hi Lea,

Thank you for your lovely review.

We're delighted to hear how happy you are with your shopping experience and that your new pink ring is everything you hoped for! It's wonderful to know that our team has been able to help whenever needed and that you feel confident shopping with us.

We truly appreciate your trust and loyalty and hope you continue to enjoy your beautiful jewellery.

If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

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