Geekynerdtoys Omdömen 

221
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Brilliant! My Turtles arrived in mint condition. Great communication, and very fast delivery. Will be buying my nerdy stuff from them again. Very happy indeed!!!

Betygsatt 5 av 5 stjärnor

Ordered a MASK Thunderhawk which was delayed by the manufacturer several times. The guys at the store were always happy to give updates quickly and when the product did come into stock it was sh... Se mer

Betygsatt 5 av 5 stjärnor

I started collecting Neca figures recently and have found this site to have great prices and availability. I have placed about 4 orders with them now including a pre-order and all have been spot on.... Se mer

Betygsatt 5 av 5 stjärnor

Really happy with the service. Ordered an action figure, dispatched very quickly, and arrived 24 hours later via Royal Mail. Seller responded to questions via Facebook messenger (link on their we... Se mer

Företagsinformation


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

221 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 100 % av sina negativa omdömen

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4,6

Alla omdömen

(221)

41 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Absolute joke of a place

Absolute joke of a place. My 4 year old son asked for a figure, last minute for his birthday, so i made the mistake of ordering from here. I paid extra for 24 hour delivery, as i needed it within 6 days. Well, 6 days later and the figure isn’t here. Will now have one disappointed child, when i have to explain i couldn’t get it. They’ve answered emails but told me it’s definitely coming. Won’t ever use again, should of just used amazon.

22 januari 2022
Omdöme utan inbjudan
Logotyp för Geekynerdtoys

Svar från Geekynerdtoys

Item was ordered on 17th January at 8pm in the evening! so it is less than 5 days since your order was placed and 4 days since postage. As expliained already your item was boxed and shipped out on Tuesday. Item was sent exactly how the customer paid for it to be delivered!
Unfortunately our local post office have to separate Royal Mail Tracked 24 postage and place into postage bags with a Red X postage label on them. These are then at the beck and call of a local sorting office to open these bags and deal with the, In your case this has not happened in a timely manner and we have already offered you a full refund on the postage costs incurred.
As per your Facebook message I have stated we are removing Tracked 24 and Tracked 48 postage methods from our website as they are truly in the hands of the sorting offices to deal with timely.

Betygsatt 1 av 5 stjärnor

Total waste of time, lies, item never arrived, avoid

Not surprised to see so many similar experiences in reviews here!

Terrible. They are rude in emails and lie. After two weeks item hadn't arrived, I tried to check on my order but the website was down. Alarmed and thinking id been scammed, I emailed to say I couldn't access the website and could I please get an update. I got an email back "Ours is working perfectly, unsure what issues you're having"....cool, not helpful, thanks. They said my item had been shipped, and if it wasn't there by Friday, they would send another one.

Surprise surprise it did not arrive. I let them know this and they said they would send another on Monday.

A week later it had not arrived, I asked for an update. No reply.

I left it another week, and then messaged again asking for a refund, they issued it within moments of my message. No response from them to apologise or explain what happened.

Total waste of time, avoid.

23 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was skeptical about ordering after…

I was skeptical about ordering after seeing the odd bad review but I placed on order to see for myself. The item hadn't arrived after some time but I sent an email to their customer service who said they'd been a mixup and the item arrived shortly after. Great product for a brilliant price (BS clone wars anakin) and very well packaged. Will use again.

19 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service; great product.

Ordered a hard to find vintage collection Star Wars figure. I contacted the store to make sure the website was up to date, given that this item is out of stock elsewhere. The store replied immediately, in a friendly manner.

I bought the figure on 10th August. It arrived today (16th). That's 3-4 working days, which is perfectly acceptable to me.

The item was packed in a box full of protective foam. And arrived to me in perfect condition.

The item itself was mint condition.

Very happy. Thank you.

16 augusti 2021
Omdöme utan inbjudan
Logotyp för Geekynerdtoys

Svar från Geekynerdtoys

Thanks James for the review and glad to see you were happy with the service and the product purchased

Betygsatt 1 av 5 stjärnor

I’ve had to leave another review as…

I’ve had to leave another review as this company requested my previous get deleted as they claimed I hadn’t ordered from them when I had - I’ve submitted proof to Trust Pilot with screenshots of my emails and order reference.

To reiterate: my experience with this company was awful.

I made multiple enquiries with regards to an order involving Star Wars TVC and black series.

My emails were ignored and I had to request a cancellation.

If required I can advise of my order no. To ensure this post is not removed like my previous review.

Update 18/08/21 - I’ve provided my order reference to geekynerdtoys in response to their comment below.

14 augusti 2021
Omdöme utan inbjudan
Logotyp för Geekynerdtoys

Svar från Geekynerdtoys

We have asked for the reviewer in this matter to provide us with details after they have previously left a negative review which was supposedly removed after they failed to provide any such details. If we can be provided details we will take a look into this matter and deal with it appropriately, however if we don’t get any details we cannot deal with the matter again

Betygsatt 1 av 5 stjärnor

Please read the negative reviews - I wish I had!!

Basically, in a nutshell – I ordered an in-stock item which has been out for ages and they just didn’t send it or bother to respond to about 6 emails and 8 messages through Messenger. Thankfully I used paypal and was able to get my money back – would never have gotten it back if I’d used a bank/credit card! I don’t even know if they are a legitimate business or not. If they are then they either have some sort of Simpsons Comic Book Guy arrogance going on, or they are just hopelessly unorganised and unprofessional. Don’t confuse them with another similarly-named independent toy-retailer who are just brilliant and the total opposite of these time-wasters.

10 augusti 2021
Logotyp för Geekynerdtoys

Svar från Geekynerdtoys

We asked the reviewer here to provide us with some information so that we could look into this matter for them but they refused to provide any details. Unfortunately without any such details we are unable to look into this matter and deal with the matter appropriately.

Betygsatt 5 av 5 stjärnor

Ignore the negatives and focus on the positives.

Good company to buy from, great prices and items arrive safe and well packed. Are in my top three of places to shop at. Not sure why everyone is complaining about the replies, yes they're not within seconds but you get a reply normally on the day.

19 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My go to place for latest action figures

Not been disappointed with the service. The availability is usually always good too for hard to find figures. The regular sale section is great, they have some bargains.
Postage is fast and well packed.

Very happy and worth buying from for my fav figures.

30 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

My order from Geeky Nerd Toys just arrived and I am super happy with it. Two Vintage Collection figures (ERG and Ackbar) and a Gam Guard black series figure. It was VERY well packaged, postage was free and best of all the figures and cards were mint. The Gam Guard was also the best price I have seen them for so it was great value. I have placed several orders with Geeky and will continue to do so.

30 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company

I ordered an Siege Omega Supreme from these guys, not only did it arrive fantastically well packed and fast but it was also around £40 less than other retailers.

I will be buying from these guys again.

29 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great purchase's

Great customer service, never had any issues, communication is perfect, I always purchase from these guys for hubbys Star Wars treats/collection. Keep up the great work guys & Thank you x

29 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A Happy Customer

I discovered Geeky Nerd Toys in 2020 and there is always a polite friendly service from Nick. I have placed many orders from then onwards and have always been happy with what I have recieved. Prices are good and competitive. I will continue to order from Geeky Nerd Toys.

29 juni 2021
Omdöme utan inbjudan

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