Geeks on Wheels Omdömen 

74
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Richard from Rotorua popped round and sorted the issues we were having with internet. Very relaxed and didn’t stress too much when I was running late. Very helpful and gave great advice. Finally got... Se mer

Betygsatt 5 av 5 stjärnor

Excellent service from start to finish. Booking an appointment was simple, I was able to speak to an expert the following day who solved both of my laptop issues and then kindly did a health check... Se mer

Betygsatt 5 av 5 stjärnor

Brilliant, reliable, will do everything to get the job done. Had to contact Geeks on Wheels after AI instructions managed to completely lose my business account email. I could book a virtual appoint... Se mer

Betygsatt 5 av 5 stjärnor

Luke came within hours of calling, he was polite & knowledgeable. He worked on the problems & recommended going back to my fiber connection. He helped me contact Skinny & sign up to a different plan.... Se mer

Företaget har svarat

Företagsinformation

  1. Datorreparation

Skrivet av företaget

Mobile computer repairs & IT support services NZ-wide. We travel to your home or business, expert technicians, fast friendly service. Book your Geek today!


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

74 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(74)

16 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Home office internet speed fixed! yay.

Reuben came to our home today and fixed all of our wifi issues. I work from home and was having massive internet speed drop off. Reuben was friendly efficient and didn't miss anything. He made sure all devices were connected again once he changed some hardware that fixed the speed issue.I highly recommend this service and Reuben. I will be swearing a lot less at my laptop!

29 augusti 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

As a 75 year old woman with limited…

As a 75 year old woman with limited knowledge of computers I find Geeks on Wheels brilliant - they are always patient - happy to guide me through whatever instructions I need to follow, repeating the instructions when I've either got it wrong or got lost in the process until yippee - it's done. Thank you so much.

22 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent help yesterday

Excellent help yesterday. You phone up and person answering is receptive, qualified and immediately "gets it", i.e. the issue. Effective help follows without any undue delay at all with a few laughs thrown in. Recommend you do not hang about for anyone else.

4 mars 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service! Swift, efficient, friendly and exceptionally supportive. I cannot recommend more highly. The service is truly awesome.

3 mars 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service!

Great service! Have used them a few times now, and they are very thorough. Have always managed to solve my computer problems. Highly recommended!

5 februari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

100% positive experience

100% positive experience. Checked all things needed and gave the computer a check over as requested. Left me feeling very happy and confident my older desktop computer is good enough not to have to be replaced in immediate future.

3 februari 2020
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I am not renewing and ask for a refund…

I am not renewing and ask for a refund on my final month of membership because of GoW not delivering service.
Problem 1: I had a PC upgraded from Windows 7 to 10 by DJ who left after it started installing so I could finish it and save his time being charged. OK.
Problem 2: I asked for the keyboard on my Acer laptop to be repaired as the left-hand side keys did not work - he said he would follow up on parts and get back with details but never did.
I called the office who said someone would call me back. Nobody did. After calling again, another person returned the call and said he would talk to DJ, or copy him with his email to get parts and pricing. Nothing was heard after that. Following another fruitless call to GoW, I gave up and contacted ServicePlus who arranged pickup and repair of the keyboard. GoW was deficient, and service was not delivered.
Problem 3: I was unable to log into my bank account as the bank considered my network to be high risk - DJ fiddled with network settings without success. DJ just left this problem hanging, and there was no follow up. Access to banking was resolved by my requesting a new IP address from the ISP. DJ never replied on this one. I solved it on my own. GoW was incompetent.
I request a refund of 1 month of the membership fee and cancel any renewal because of non-delivery of service promised and lousy performance.

27 augusti 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Phil came to deal with a very stressful…

Phil came to deal with a very stressful situation for me. He was punctual, pleasant, efficient, patient ("there is no such thing as a dumb question") and I was very grateful for his knowledge and I felt I was in good hands.

I would not hesitate to use Geeks again.

Thankyou Phil

MaryJose Alexander

21 mars 2019
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Had Micheal come and do some work on my…

Had Micheal come and do some work on my computer i am technologically challenged and he was awesome did everything I needed doing and didn't waste time. I would not hesitate to recommend them and use them again . Thanks for the great service

27 februari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Problems with original settings Phoned…

I would not use again technican made a mistake in not checking his work after installing brother suite.He spent over one hour trying to install a print program.The brother suite did not work, i rang the hotline and Andrew was very good explained everything uninstalled what technican had done then reistalled and it worked.The print programm was in the brother suite if he had checked this was working before he left he would not have wasted a hour which i had to pay $145 for his mistake.Geeks would only apologise and not consider any form of credit
I would like to thank Tom from Geeks On Wheels for the quick resolution,once he was made aware of problem

12 februari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Prompt efficient service from the first…

Prompt efficient service from the first phone call. Reuben was very helpful and went out of his way to help me out amazingly quickly. He explained things patiently, and has done a very good job. Computer is now up and running, better than before.

27 januari 2019
Omdöme utan inbjudan

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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