I returned a £44.99 electric mower over 6 weeks ago. Proof of delivery to GED was provided to try to get my refund. I have emailed them 6 times and each time I am told my refund is processing. 6... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very happy with the refurbished Bush tower fan I bought from GED recently. If I hadn't known it was re-used I'd have thought it was brand new. Good price, speedy delivery and works perfectly. I'm all... Se mer
Företaget har svarat
Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Se mer
Företaget har svarat
GED Outlet were very helpful to get me through a tight situation of urgently needing to replace my old lawn mower. I greatly appreciate their care and response-ability to get an urgent delivery so... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
Kontaktuppgifter
Unit 1, Edgar Street, BL3 6EZ, Bolton, Storbritannien
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3,2
Medel
269 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Unfortunately I have had to send the…
Unfortunately I have had to send the item back. The high heat didn’t work kept cutting off after a few seconds
Purchased a Dyson hairdryer
Company sorted out return straight away.
1 mars 2026
Svar från GED Outlet
Thank you for your review.
We’re sorry to hear the high heat setting was not working correctly, however we’re pleased that we were able to arrange the return for you promptly once the issue was reported.
Thank you for taking the time to leave your feedback.
GED Outlet
Svar från GED Outlet
Thank you for your review.
We’re pleased to hear that your order arrived quickly and that the product is working as expected.
Thank you for taking the time to share your feedback.
Kind regards
GED Outlet
Non functioning Dyson Supersonic Airdryer
Ordered a Dyson Supersonic Airdryer. It was classified as Grade B which is refurbished but in good working order with a 12 month guarantee.
The item arrived in a box. On plugging in and switching on it showed lights, it pulsed three times and then stopped working altogether. I tried all the power outlets in the house and it worked in none of them.
I have emailed twice with no response. I have used the contact form on the website with no response. I am now left with an item that is not in working order with no idea how to return as there are no instructions on the website save to send an email.
DO NOT USE THIS SITE.
25 februari 2026
Omdöme utan inbjudan
Svar från GED Outlet
We are sorry to hear about the issue you experienced with your Dyson Supersonic.
This is certainly not the standard we expect from our Grade B refurbished items, all of which are tested prior to dispatch and supplied with a 12-month warranty.
We have been in contact with you today to resolve this matter and have provided return arrangements so the item can be inspected. Once received, we will proceed with either a replacement or a full refund as appropriate.
We understand how frustrating it is to receive a non-functioning item and appreciate the opportunity to put this right.
GED Outlet
Texts 3 times only 1 reply turned up on…
Texts 3 times only 1 reply turned up on time Box Bit worse for wear But that could be in Transit Fan very good Packing fell Bottom of box also no instructions in Box other wise Pleased
12 februari 2026
Svar från GED Outlet
Thank you for your review.
We’re pleased to hear you’re happy with the fan itself, although we’re sorry the outer box arrived in less than perfect condition. Unfortunately, this can occasionally happen in transit despite secure packing.
We would just like to clarify that we do not operate a text messaging service, and we are unable to locate any emails from you in our system. All of our customer support is handled via email, and we aim to respond within 24 working hours.
Regarding the instructions, some models do not include a printed manual inside the box, but we’re always happy to provide a digital copy on request.
The product i got is not working.
5 februari 2026
Svar från GED Outlet
We’re sorry to hear you experienced an issue with your item.
As soon as you contacted us, we arranged the return, the item was sent back to us, and a full refund was issued promptly.
While we understand it’s frustrating to receive a product that isn’t working, we believe the matter was resolved quickly and in line with our returns policy.
If there is anything further you feel remains outstanding, please do contact us directly and we’ll be happy to assist.
GED Outlet
Zero communication
There was something that confused me in the advert which noticed as soon as I had oplaced the order. I called immediately but was informed that telephone queries werent being dealt with so I emailed and was told that I should recieve a response withing a few days - its a week later and I still havent had any contact. I tried to call the delivery company and they didnt answer the phone either and their automated message told me to contact the seller. I wasnt home and the vacumm cleaner which I didnt want delivered was left outside my appartment. That was a week ago and I havent heard from anyone
19 januari 2026
Svar från GED Outlet
We’re sorry to hear of your dissatisfaction; however, we would like to clarify the situation. The item was delivered correctly and exactly as ordered.
We do not have any record of the email you refer to, however we have reached out to you with returns information. If the product is no longer required, you are welcome to return it in line with our returns policy. As the item is not faulty and was supplied as described, return postage would be at the customer’s cost.
Disappointed
I ordered a plastic Christmas tree storage box with clip on lid. I missed in the description that there was no lid. I requested to return this as not fit for purpose however have had to pay nearly half the cost of the item in postage. I will not be using this company again
12 januari 2026
Svar från GED Outlet
We’re sorry to hear of your disappointment; however, we would like to clarify that this item was supplied exactly as described. The product listing clearly states that the storage box is supplied without a lid.
As the return was requested due to personal preference rather than a fault, return postage costs are the responsibility of the customer in line with our returns policy.
Great service
Speedy delivery, good communication, quality items, thank you very much.
9 januari 2026
Svar från GED Outlet
Thank you very much for your kind feedback. We’re delighted to hear you were happy with the delivery, communication, and quality of your items. We really appreciate your support!
Efficient in…
Quick and efficient and received in reasonable time considering the bad weather. Also a very good price.
2 januari 2026
Svar från GED Outlet
Thank you for your kind review. We’re delighted to hear your order arrived quickly despite the bad weather and that you were happy with the price. We really appreciate your support!
Although I brought this for next year…
Although I brought this for next year as the one I had was 22yrs old it had definitely seen better days so decided to throw it out in Jan. Thought I would try and get what I would like insale and this is exactly what I wanted . Arrived within a week. Only thing I would suggest u let people know how to connect top and bottom light it took me a while .
29 december 2025
Svar från GED Outlet
Thank you for your lovely review. We’re really pleased to hear you found exactly what you were looking for and that it arrived promptly. We also appreciate your feedback regarding the light connection that’s very helpful and something we’ll certainly take on board to improve the experience for future customers.
Svar från GED Outlet
Thank you for your recommendation. We’re delighted to hear your order arrived quickly and exactly as expected. We really appreciate your support!
Svar från GED Outlet
Thank you for your feedback. We’re pleased to hear your order arrived promptly and well packaged.
Absolutely dreadful company I am still…
Absolutely dreadful company I am still waiting for the item from October and they won't issue a refund they ding messaged to help sort anything do NOT USE THEM YOU WILL LOSE YOUR MONEY
22 oktober 2025
Svar från GED Outlet
We’re sorry to hear of your dissatisfaction; however, we must clarify the outcome of this order. The item was dispatched correctly, tracking was provided, and delivery was confirmed by the courier.
This matter was fully investigated, and the claim was not upheld as the parcel was deemed delivered. As such, we are unable to issue a refund.
Good price but received wrong item
Good price, even for an A grade return. Sadly, we ordered a 80 light string of lights but a 240 light string was supplied in error. Too long for our needs so I have asked the supplier whether they can meet the original order for a 80 light string - awaiting their reply. Hopefully they can. Not entirely happy with choice of courier but postage was free so it’s down to the seller.
2 januari 2026
Svar från GED Outlet
Thank you for taking the time to leave us a review. We’re really pleased to hear that you were happy with the price and overall condition of your A-grade return, and that your first experience with us was a positive one.
We appreciate your feedback regarding the courier. While we aim to offer free postage wherever possible, we understand that delivery experience is an important part of the service and we’ll certainly take your comments on board.
Thank you again for choosing us , we hope to welcome you back again soon.
Best wishes
Naidine
I’m absolutely thrilled with the Bush…
I’m absolutely thrilled with the Bush radio I bought from GED outlet. I discovered it here at a lower price than anywhere else while browsing online, and they provided quick, complimentary shipping. Very impressed, I’ll certainly shop here again!
3 januari 2026
Omdöme utan inbjudan
Svar från GED Outlet
Thank you so much for your lovely feedback. We’re delighted to hear you’re thrilled with your Bush radio and that you found great value with fast, free delivery. We really appreciate your support and look forward to shopping with you again! 😊
Really happy with my Bush radio I…
Really happy with my Bush radio I purchased from GED outlet. After shopping around I found it cheaper here than anywhere else online and got fast free delivery. So impressed will definitely buy from here again 😊
29 december 2025
Svar från GED Outlet
Thank you for your kind review. We’re really pleased to hear you’re happy with your Bush radio and that you found great value with fast delivery. We truly appreciate your support and look forward to welcoming you back again 😊
Unfortunately I have not received the…
Unfortunately I have not received the order I placed with this company even though it states delivered by courier service!
I informed the seller about this and under Consumer Rights Act to request a full refund and for the seller to raise a claim through the courier service.
I am now out of pocket and not received the order I placed!
18 december 2025
Omdöme utan inbjudan
Svar från GED Outlet
We are sorry to hear that you are unhappy; however, we must clarify the outcome of this matter. The order was dispatched correctly, tracking was provided, and the courier confirmed the parcel as delivered.
A full investigation was carried out via the sales channel through which this order was placed, and they have reviewed all correspondence, tracking information, and courier confirmation. Following this investigation, the claim was not upheld, and the decision was made in our favour.
As delivery has been confirmed and the platform’s investigation concluded, we are unable to issue a refund. We have cooperated fully at every stage of the process.
No notification
Can't comment on product as it is a gift but not happy with your choice of courier- no notice of delivery, package discovered the following day by bins - hopefully weather hasn't damaged it
13 december 2025
Svar från GED Outlet
Thank you for your feedback. We’re sorry to hear about the delivery experience. However, we have not been contacted regarding this issue, and we are only finding out now from reading your review. Please let us know if the item has been affected by the weather or if there are any other issues so we can assist promptly.
Christmas tree was missing branches and…
Christmas tree was missing branches and broken when we received it, smelt funny and was crammed in the box with other things we bought. After numerous ignored emails they finally said I could return it 12 days before christmas which would include me putting it on my mobility scooter and driving 20 mins to the closest place. Needless to say I wont be returning it and obviously wont have a Christmas tree this year. For the small amount you save on their website I would save yourself the hassle and shop elsewhere
1 december 2025
Svar från GED Outlet
We are sorry to hear of your dissatisfaction; however, we would like to clarify the facts. In your initial contact, you advised that the tree was missing branches and broken. There was no mention at that stage of any smell or packaging concerns.
There was a short delay in responding as no order details were provided initially. Once these were received, free full return instructions were sent on 9th December so a full refund could be processed.
There is still time to return the tree for a full refund, so you would not be without a tree for Christmas. We remain willing to resolve this matter.
Parcel was never collected from outlet…
Parcel was never collected from outlet for delivery and I even paid for 2 day delivery FedEx were less than helpful on the 5th day cancelled my order as it would arrive to late there excuse was its a busy time of year if thats the case don't offer a 2 day delivery if you cant deliver on time not fare on your customers and I will never use you again in the future
4 december 2025
Svar från GED Outlet
Thanks for your review. Your order was delayed due to peak-season carrier backlogs, and FedEx did not collect the parcel on time despite being booked. As soon as you contacted us, we refunded your postage, and once it became clear the parcel would not arrive when needed, we issued a full refund and cancelled the order.
Our team responded to all your messages and did everything possible to assist throughout the delay, even though carrier issues are outside our direct control. Sorry again that you had a problem.
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