GardenSite Omdömen 

After contacting the company and discussing unit prices and delivery options, I ordered the Marlin fiberglass pond. The pond arrived within 48hrs. The Gardensite employee and delivery driver even helped me carry the unit into the rear garden.
I would like to thank the company, and your delivery colleague for a brilliant service.
Many thanks to all concerned.

Excellent Customer Service!
I needed a new pond liner urgently. Gaby in Customer Service arranged for this to be sent by overnight express delivery at no extra charge to me. I received it just after 11.00 am the next day! It's now fitted and working just fine. Brilliant service all round.

I bought some furniture from GardenSite a few weeks back. I spoke to a gentleman by the name of Dave who was very knowledgeable on the subject of wood treatment of the product. The furniture duly arrived but there was an issue with one of the panels on the table top. I notified GardenSite and within a week a replacement top arrived. Terrific customer service and equally impressive aftercare. The quality of the furniture was excellent despite a small issue. Would definitely use this company again and would thoroughly recommend them.
A very happy customer!

Ordered a metal garden arch late on Tuesday evening and had an acknowledgment email. On Friday I phoned GS to ask when the arch may arrive as my son was over on the weekend and would be able to help me put it up. I was told delivery took seven working days, so it would arrive on Friday the following week. To my delight the arch came on Monday while my son was still with me. The arch was easy to put together and looks great in the garden. Thank you GardenSite!

After losing our elderly cat recently I wanted a black cat replica to mark the spot in our garden where we buried her ashes. Very happy with the quality of the one I received from you. The ordering and delivery process was very efficient. And the packaging it came in meant it arrived in perfect condition. And it is very lifelike. A lovely tribute to our little Coco. Thank you.

The overall experience was excellent, the wishing well was well packed on a pallet, the border stone is amazing, & so easy to put together, it's definitely worth every penny

I just wanted to tell you how impressed I am with your website and also the care that you have obviously taken to show properly what you are selling.
I was looking for a preformed pond, and settled on a Blagdon one. I really liked the way that you provided several photos, taken by your team, showing the ponds at different angles, along with a full description and write up about each one. I loved the way you have a 'meet the team' section, as it instills a more 'personal' feeling and the fact that you have gone to the effort to do this is great.
It gave me enough confidence to buy one from you, and instilled a feeling of assurance. I liked the way that it was free delivery and you mentioned that it would be delivered in 3-5 days... Well it was here only 2 days after we had ordered it. I can't sate enough how impressed I am with your company. I believe that you are an independent co. so that's even better as far as I'm concerned.
I just wish we lived nearer to you so that we could visit.

Brilliant Company, Ordered replacemant glass damaged during storm. Very helpful during ordering Fast delivery, very well packaged, excellent communication and very competitive priced. cannot recommend highly enough.
Thank you Garden Site.
Bob Begg

The bench arrived less than a week later, and is excellent quality.
I was kept well informed about the progres of my order. I will certainly use tis site again.

We bought a lion head water fountain feature. Delighted with quality and the service was excellent.

Ordered late Thursday afternoon & arrived early Sunday morning. Very good service. The arch is very strong & won’t blow over on the first windy day. It is well made from treated wood and looks great. I am delighted with it. It is a focal point in the garden but not OTT. Easy and quick for a handyperson to assemble. I have every expectation that it will last and give pleasure for many years. Very good price in the sale!

Ordered a bench - delivery date stated and they were well within the time. It arrived very well package and the driver even brought it down the drive way due to parking issues. Very pleased with the service and the bench. They telephoned me to give me arrival time and were very professional. Will use this company again.

My Enigma birdbath bowl was accidentally broken and I was desperate to find a replacement. As the pedestal part of the birdbath was in tact, I was only looking for a bowl, but, was resigned to having to replace the whole thing. Contacted GardenSite customer service line and a lovely lady called Gaby was able to source a bowl for me at a very reasonable price. Delivery was prompt and efficient. The bowl was well packaged. Delighted with the whole experience and would definitely recommend this independent family run company.

Purchased a pizza oven table via this company, arrived damaged, I went back and forth over a course of weeks trying to resolve it. Extremely poor customer service and very condescending tone. The resolution offered was far from satisfactory, I gave up wasting my time in the end. Will not be using them again and certainly do not recommend them.

I had my eye on the Vivid Tabby Cat garden ornaments in my local garden centre but they only had the ones on display and they were badly scratched so I thought I would look online, I found Garden Site and a few others that had them so emailed a few to see if they came in their original packaging from the manufacturer, Garden Site was the only one that bothered to reply to say they did come in their boxes. I ended up ordering 2 and they have just arrived, I couldn't be more pleased, they are absolutely perfect, superbly packaged (a large box with the 2 boxed items inside surrounded with lots of foam padding) Delivery was was quick too, if I could give 10 stars I would, I will definitely recommend and use this company
again.Thank you Garden Site

Great advice over the phone. product exactly as described . very good delivery on time .
very good service .

Having shopped around I found the perfect sundial on Garden Site at the right price. From ordering right up to delivery I was kept informed. The item is top quality & now in situ it looks perfect.

I emailed Gardensite on a Friday morning hoping they may be able to supply parts to help me get our broken fountain up and running again. I had an reply the same day promising they'd look in to my request and get back to me. On the Sunday they called me and went through the parts they'd found, and two days later they'd arrived. I fitted the parts at the weekend and our fountain is back up and running. Many thanks for a great service.

I live in Northern Ireland and I ordered online for next day delivery. What was really refreshing and unexpected, was when the order was placed a gentleman phoned me from the store, to say, next day delivery will be really impossible due to my location and only to make me aware not to expect them incase I had anything planned; As in needing the goods for the next day. He also adjusted the delivery cost to standard. People like him are a rare find and I really appreciated his transparency and honesty. I've now put this website on my favourites section for the next time.

I wanted to make a purchase which was quite expensive so wanted to ask a few questions before purchasing, sent an email and their website said 3 to 5 days to respond, I received an informative response from Gaby within the hour. Order purchased now just looking forward to receiving my order.