Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked... Se mer
Plats
Byt platsWest Yorkshire Retail Park, Birstall, WF17 9AD Leeds, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Showroom was bright and welcoming,staff greeted us as we walked in but were never overpoweringly present ,I like to be able to browse and try sofas and chairs without someone hovering and this store f... Se mer
Excellent - customer service was excellent from Amir, I arrived at the shop in my dog walking attire, Amir was the only person who approached and helped me find the perfect new mattress and a beautifu... Se mer
Richard was helpful without being fussy, he asked us what we were looking for and showed us a range of items that met the brief. He gave us space to decided what we wanted, then efficiently helped... Se mer
Företagsinformation
Kontaktuppgifter
West Yorkshire Retail Park, Birstall, WF17 9AD, Leeds, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We got what we wanted!
Richard was helpful without being fussy, he asked us what we were looking for and showed us a range of items that met the brief.
He gave us space to decided what we wanted, then efficiently helped us place our order.
Showroom was bright and welcoming,staff…
Showroom was bright and welcoming,staff greeted us as we walked in but were never overpoweringly present ,I like to be able to browse and try sofas and chairs without someone hovering and this store fitted that to a tee for me ,I knew they were happy to help and on hand for any information I needed but gave us space to look. Mike served us and he was so lovely really made the experience perfect
Every step was excellent
Every step was excellent - from the service in the show room to arranging and receiving the delivery. The quality of the products is very good. All went without a glitch and we would highly recommend to friends and family.
Cannot believe how helpful Waseem @ the…
Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked after here, would highly recommend ❤️
Amazing customer service
Amazing customer service, brilliant deal, very nice place to get furniture
Michael was the best to deal with
Michael was the best to deal with, made the whole experience a pleasure from start to finish.
Friendly and knowledgeable
Friendly and knowledgeable, polite staff, not pushy just provided good fast service.
Excellent
Excellent - customer service was excellent from Amir, I arrived at the shop in my dog walking attire, Amir was the only person who approached and helped me find the perfect new mattress and a beautiful dinning table and chairs. So kind friendly and helpful he was. Great experience will definitely coming back when I need some furniture.
Sales men not pushing you into buying
Sales men not pushing you into buying, very polite and helpful
Richard was a sales person who put the…
Richard was a sales person who put the customer first. Extremely knowledgeable and very generous with additions to our purchase. A refreshing change in the current climate
Mike was so friendly and helpful
Mike was so friendly and helpful, going above and beyond making sure we got what we wanted. Would definitely buy from Furniture Village again.
Svar kan ha AI-innehållLäs mer
Told wrong information
Overpriced but service was wonderful on time of shop. Communication differs because we were told different things regarding the recycling/disposal of old beds, which meant the smooth process was interrupted. Now need to find a way to get rid of beds without paying ridiculous fees of £100+. Not happy with being told different at time of shop that it was included to on delivery day this being denied and not being a thing.

Svar från Furniture Village - Leeds
Staff in store were helpful and…
Staff in store were helpful and knowledgeable but not pushy.
Delivery service was excellent.
Very happy with quality of furniture.
Exceptional customer service
From the moment I entered the Leeds branch I received exceptional customer service from Sayed (apologies if misspelled!). He was extremely attentive without being pushy, he offered me and my family a hot drink and even gave us extra cookies! This was my first big purchase for my first home and his assistance on the day made the experience extremely enjoyable and stress free. I left the shop wanting to leave a positive review before I even received the text offering me to.
I was also really impressed with the furniture on offer and how incredible the sale prices and discounts were. I look forward to my sofa arriving as I really feel as though I am getting amazing value for money.
I found just what I needed- Great store
I found just what I needed, the sales man Mike was excellent! He answered all my questions patiently and explained the different options that helped me make a decision. Its a really good store with lots of affordable options.
Richard was very polite
Richard was very polite , informative , and very helpful , all together excellent service
Friendly and helpful staff.
Sales consultant Richard Hurford was friendly and helpful. I am pleased with my purchase and would definitely recommend this store to others.
A young lady called Courtney
A young lady called Courtney, help me with the right size table and chairs very helpful customer service.
Great service
We found the instore visit to be relaxed, informative and efficient. we were able to arrange delivery that fitted in with our personal availability.
Delivery was on the day requested and done very efficiently. Full marks to the salesman and Shaun and Scott who delivered and assembled the suite.
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