Furniture Village - Cambridge Omdömen 

1 686
TrustScore 5 av 5

4,8

Unit 7, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent Customer Service. The whole experience was a positive one. No pushy Sales person, just wanted us to be 100% happy with our choice. Aaron was a pleasure to advise us and gave us plenty o... Se mer

Betygsatt 5 av 5 stjärnor

We spoke to Peter at the Cambridge Store. He was very helpful and knowledgeable. He showed us all of the options and let us decide what we wanted to do. In store there was a wide range of furniture t... Se mer

Betygsatt 5 av 5 stjärnor

We came into the store to consider rather than to buy. However Peter listened to what we were looking for , showed us examples that could be suitable and one in particular to which we were immediately... Se mer

Betygsatt 5 av 5 stjärnor

I visited Furniture Village because they carry a brand of mattress that I was interested in. That brand did not suit my budget needs. Aaron showed me other brands that were within my budget and would... Se mer


Företagsinformation


Kontaktuppgifter

  • Unit 7, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Storbritannien

4,8

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(1 686)

65 458 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service from Peter at Cambridge

Peter was great on explaining the options on several of the table and chair options. Very knowledgeable and friendly. Shop layout was great also. Able to sit and try out the various chair options. Quick ordering experience and at our own pace on deciding. Great experience

7 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a great experience when buying my…

I had a great experience when buying my first sofa. I was greeted by Aaron who pointed me in the right direction. This is my first time buying a sofa so it was great to be guided through this. Overall I had a great experience

30 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service from choosing the…

Excellent service from choosing the furniture to delivery. Supportive sales consultant (Ben-Cambridge) who listened and went above and beyond in spending time with me to decide on the good and expedited delivery in response to urgent need.

4 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Quality was not up to the mark

Quality was not up to the mark

31 augusti 2025
Omdöme utan inbjudan
Logotyp för Furniture Village - Cambridge

Svar från Furniture Village - Cambridge

Good Morning,

Thank you for your review. We appreciate your feedback. If you would like to discuss this further, please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Betygsatt 1 av 5 stjärnor

Delivery was late due to the sofa being…

Delivery was late due to the sofa being stored in 2 wrong warehouses and having to chase multiple warehouses constantly, despite being the customer! Then when it arrived it was faulty and been told it could be 12/14 weeks before it can be repaired. Extremely upset and disappointed

30 maj 2026
Logotyp för Furniture Village - Cambridge

Svar från Furniture Village - Cambridge

Good Morning,

We are truly sorry to hear about the significant delays and the faulty sofa you received. We understand your frustration with the extended repair timeline. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Betygsatt 5 av 5 stjärnor

Great experience when buying new furniture

We were moving and needed to buy new furniture. Steve Wong, our Sales consultant was very patient and did his best to get us what we wanted. He is very professional, friendly and a fantastic at what he does. I cannot speak highly enough about Steve. Thank you for a great experience and we got yummy freshly baked cookies which was a bonus

23 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We had an excellent staff member help…

We had an excellent staff member help us during our visit (Azzdean) nothing was too much trouble and he explained everything in detail.
The store itself was comfortable and welcoming. The prices were competitive. More people should visit.

22 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really helpful staff

Peter was really helpful in showing us various options and putting us in contact with someone who could make sure our new sofa was going to fit.

25 maj 2026
Betygsatt 5 av 5 stjärnor

Great salesman

Great salesman, not pushy , professional with great knowledge. We arrived looking for a 2 seater settee to fit a very specific space and to recline. We were free to look around, but were offered help. We then decided to discuss our requirements with the salesman. He provided excellent help and advice without being in any way being pushy. We purchased a settee that fully fitted the size, type and covering we wanted, with the added bonus it was in the sale. Thank you very much. Great Customer services.

15 maj 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Complicated

I visited the Village office with a specific requirement regarding the delivery date of the furniture. I asked to be shown only the items that could be delivered by a particular date. After selecting a table and chairs, and being assured that delivery would take place by that date, I paid for the order in full.

Unfortunately, the furniture was not delivered by the agreed date. We then agreed on a delivery date one day later, which was acceptable to me. However, when the table arrived, the stone surface was cracked.

I am now trying to arrange for the replacement table and the remaining two chairs to be delivered, but the proposed delivery date is almost a month later.

This has been a very disappointing experience, particularly as the original delivery date was one of the main reasons for choosing these items and proceeding with the purchase.

6 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ben Ross was very helpful

Ben Ross was very helpful, as we were needing a settee/corner unit, a specific size, which is smaller than the normal range. After a lot of searching he came up with the perfect one for us.

2 maj 2026
Omdöme utan inbjudan

Detta är Trustpilot

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