Furniture Village - Aintree Omdömen 

My experience was absolutely wonderful- led by the absolute marvel that is, Mr Jack Cousins. What a wonderful sales assistant this gentleman is. He helped my wife and I pick out a lovely 2 seater sofa bed that would fit nice and cosily in our smaller sized living room - the man made the entire process as smooth and quick as it could possibly be, all while knowledgeably leading the conversation and ensuring we knew we were getting exactly what we wanted. I believe sales assistants in many walks of life could take a leaf out of this young man’s book. Well-spoken and truly a credit to any shopfront he could want to work at. And if you read this Jack, thank you - you made our day.

When arriving at the shop we were greeted by Jack who wasted no time finding out exactly what my husband and I were looking for and chatting to us. Jack showed us the items that matched our description and was full of good conversation, information and genuine pros and cons for each one. My husband and I settled on a sofa but left the store to discuss and received no push back in asking for extra time. When we came back we went through all payment options and we were told all of the benefits of certain leathers etc but ultimately Jack helped us find the perfect fit for a house with two cats! My husband and I were excited and Jack joined in this excitement with us, making the entire experience fun. We were clearly told lead times, pricing and I did not feel we were pushed any upselling only offered what was genuine to our sale and no pushback if not interested. Jack is a charismatic gentleman, a great sales man and a pleasure to deal with. Furniture village are lucky to have him.

Spent £6k with this company, 10 weeks later I am still waiting for my couch. I was provided no update by email. Rang up, staff aren't bothered. Now told just to wait another 2 weeks.

Great service by Steve nice bloke 😊 very helpful very happy hence 5 stars 🌟

Been a customer for over 12 years, always a plesure to visit, no pressure at all when looking, someone is always there to ask any questions and assist in any way

Colour swatches not available.

Salesman was very helpful

I have bought bed’s wardrobes coffee table sofas arm chair here and have spent a lot of money here and I love the store

I am thoroughly impressed with the outstanding service provided. The delivery arrived exactly on schedule, and the delivery team demonstrated exceptional professionalism, empathy, and interpersonal skills. The leather suite is of pristine quality and meets every expectation perfectly. Exceptional, flawless quality

Jack salesman was great. Cuddle chair perfect and very good value. Far superior to others elsewhere

The Salesman Jack was very helpful and cheerful, He is a credit to the company.

Ordered and delivered in 10 days. No drama and they build the table and took away the rubbish.
After previous experience with DFS you couldn’t get a more opposite experience. Thank you Furniture Village. All my friends and family will know what a wonderful customer experience you provided.

Friendly staff, smooth transaction and high quality product.

Very helpful and informative.
Very impressed with Keith moved furnitue around for us to give us a better idea of what we were for.
Would definately reccomend.

Friendly and welcoming staff the minute I walked in the store I was greeted with a welcoming smile and the member of staff was very attentive within 15 minutes he had found me the perfect sofa set and even arranged for the delivery in 7 days wow what a guy thank you

We recently purchased a leather sofa and chair from Furniture Village and Julie and Carol were extremely helpful and incredibly knowledgeable throughout the process. We especially appreciated that they gave us space to make a decision and didn’t pressure us at all! We are delighted with our purchase and it fits perfectly in our living room. We would definitely buy from there again .
Thanks again Sue and Dominic

First time shopping at Furniture Village Aintree
Phil the sale person was fantastic, great help and explained everything I needed to know. Nothing to much trouble.
Professional and friendly.
Wonderful service.
Thank You Phil.

Most helpful and sorted out the problem straight away.

The salesman did not put us under pressure while we were browsing but was very heloful when we approavhed him with questions.

I was really indecisive on what to buy, the sales rep was patient and extremely helpful. I was offered a drink and he helped me make a decision which, made the purchase easy. A quick transaction with details of the process throughout. Highly recommend

Staff happy to leave us until we were ready but around to answer questions. Made us a coffee .
When we were ready to buy great service, explained everything and was quick to arrange all .