I placed my first order with French Click, and I will definitely purchase from them again. On placing my order I was given the opportunity to select a delivery date that was convenient for mem and the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I placed my first order with French Click, and I will definitely purchase from them again. On placing my order I was given the opportunity to select a delivery date that was convenient for mem and the... Se mer
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Quality is always great and staff are really friendly on collection. Prices are better than most other french import supermarkets around. Ordered many times and never had an issue. Just wish they did... Se mer
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First time shopping here and I will definitely come back. I bought my son a Kinder Easter egg last minute, and they sent it super quick with amazing packaging to keep it well-protected.
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I love FrenchClick but am looking at divorce proceedings. Parcel containing fresh meat shipped 30th November by DPD and it has spent the last 5 days in Bristol. DPD mail me each day promising delivery... Se mer
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Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and products. Delivery came as planned. Will be back for more.
Something really dodgy happened with my order.
All the tins were buckled although they were well wrapped in bubble wrap. Even stranger, none of the glass jars were damaged. So perhaps these tins were not damaged on the way to me but before they sent them.
2 substitutions, 1 I agreed to and was told I'd get refunded the difference. The other was the wrong size pack. I got the smaller than ordered.
3 missing items.
I emailed Frenchclick and also called them. I was asked if I wanted a replacement or a refund. Obviously I am not having dented tins so I asked for a refund. The lady then tried to push me to accept a replacement and at the same time return the tins, saying it was to save on waste and that the would use the dented tins instead of me throwing them away. Really???? were they gonna send them to another customer?
She said she would email me back the same day to confirm the refund. No email
I then went on Paypal to get it sorted. Then I got an email from Frenchclick telling me that they tried to generate a refund on Paypal but could not do it because I had started a case. So they said I had to close the case in order for them to be able to put the refund through. Clever! If I had close the case I could not re-open it. I called Paypal who comfirmed this and escalated the claim.
Then I got another email from Frenclick saying:
"If you do not want to cancel the claim, I'm afraid I won't be able to help you.
I informed my manager, he will see if we can do the refund on the claim page, but I believe it can take Paypal a longer time to refund your account.
(I'm not sure about that, I just know that I had to do a claim with Paypal a few years ago and they took over a month to refund me, I just wanted to let you know).
And five seconds later an email from Paypal to say they had refunded me. And it's in my bank account already.
Very dodgy this Frenchclick refund system and telling people porkies about paypal.
Re the reply : This is not what I was told about returns and refund. I was told I would have to return the items if I chose a replacement and that it would be a waste as I would have to throw them away if I picked to have a refund. As I picked the refund I have already put them in the bin so It is a bit pointless to send me a return label

Svar från www.frenchclick.co.uk
I placed my first order with French Click, and I will definitely purchase from them again. On placing my order I was given the opportunity to select a delivery date that was convenient for mem and the choice of courier service. My goods arrived on the selected day, and they were packed very week. Thank you.

Svar från www.frenchclick.co.uk
Bought from this site as prices were fair. Good postage options. Received goods purchased promptly. I will use this company again.

Svar från www.frenchclick.co.uk
First time shopping here and I will definitely come back. I bought my son a Kinder Easter egg last minute, and they sent it super quick with amazing packaging to keep it well-protected.

Svar från www.frenchclick.co.uk
First time buying through French Click, and I can definitely say I am very impressed and will be sure to look here first when buying my products again.

Svar från www.frenchclick.co.uk
I was so please to find this website, as I no longer have to wait to visit France to buy their soap and cologne, which smells delightful. The package arrived on time, and the contents securely wrapped up and the parcel well addressed.
Thank you for your service

Svar från www.frenchclick.co.uk
I received my package very very quickly internationally!! Will be order more things from here. Love they take PayPal as well

Svar från www.frenchclick.co.uk
This is the first time we've purchased from French Click and we were very impressed with the wide range & speedy service.
We will definitely be looking at buying from them again in future.

Svar från www.frenchclick.co.uk
Thank god for this website. My favourite French products at reasonable prices. Website is easy to use and the goods arrive on the day orignally promised. Will order again.

Svar från www.frenchclick.co.uk
We used to go to France each year and stock up on our favourite things for the winter...now, older we are finding it difficult to travel, so we were delighted to see that we could get the same things without moving out of the house!
Beautifully packed and delivered quickly
We shall be back!

Svar från www.frenchclick.co.uk
Totally delighted. I adore proper french honey and was planning a trip to borough market to fill a trolley... Realisng how efficent your company is, now I realise I won't need to bother. Will be back to sure.

Svar från www.frenchclick.co.uk
Very impressed, the Poulet de Bresse turned up fresh, on time and tasted fantastic! Shall definitely be using French Click again!

Svar från www.frenchclick.co.uk
If you miss being able to buy some French treat try French Click. Always a good choice of regular French supermarche goods.
I love confit de canard and find gratin dauphinois great for topping fish pie.

Svar från www.frenchclick.co.uk
Very pleased with my purchases.
Confiture, cuisses de confit and liquid soap.
Next best thing to being in France.
Efficient service .

Svar från www.frenchclick.co.uk
I bought a few boxes of Gavotte crêpe dentelle biscuits. They are delicious. The service from French Click was great. They have a great variety of French Products. I would definitely shop with them again.

Svar från www.frenchclick.co.uk
Easy to use, good communication and delivery as promised. Great range or products

Svar från www.frenchclick.co.uk
Really happy I could find French baking powder at a very good price and delivered fast too!!!

Svar från www.frenchclick.co.uk
C'est magnifique.
So happy to have found French click. Order was delivered on time and isn't it wonderful to be able to find all our favourite foods from France.

Svar från www.frenchclick.co.uk

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