Freeola & GetDotted Omdömen 

374
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I can't rate Freeola (and the support team) highly enough. I reached out for advice to check I needed the equipment I was going to order and that it was possible for me to port my old number (as my h... Se mer

Betygsatt 5 av 5 stjärnor

Great company! I've been a customer for several years. Always polite, approachable and very helpful. Special mention for the quality and speed of technical support. A breath of fresh air after the e... Se mer

Betygsatt 3 av 5 stjärnor

Well, here we are in December, 6 months since my last review. Email Pro service has now been down again today for almost 10 hours due to a service/cable provider not having any or enough redundancy in... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Used to be reliable but for a paid for email service, two long outages in the last month is not acceptable. Status updates are laughably vague, how long it will take for “3rd party provider” to arrive... Se mer

Företaget har svarat

Företagsinformation

  1. Internetleverantör
  2. Internetoperatör
  3. Webbhotell

Informationen kommer från olika externa källor

Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

374 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(374)

23 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Years of trouble free service

I set up two web sites many years ago with Freeola and I am pleased to say the service has been first class. When I have needed help to change one site to a 'shop' technical support was fantastic. When I wanted to send e-mails from my web site address, once again the technical support was fantastic. I have absolutely no complaints at all in the years I have been with Freeola and I have no intention of changing from them. Highly recommended.

10 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Have been with them several years now and highly recommend them. Always very helpful and patient with me (septuagenarian who needs help occasionally) thank you Freeola.

10 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Freeola pushes the right buttons!

Having recently moved home, I decided to stay with Freeola who had given me outstandingly reliable Internet connection for around 15 years along with a host of fully featured email accounts.
Unfortunately, an issue arose over billing but this was quickly resolved by Nic following a telephone call and subsequent email. The error was corrected and I even received an apology without asking for one something that seems rare these days, I was totally satisfied with the whole experience.
This is only the second time I had needed to contact support in all of the time I've been with them, largely due to their extensive on-line guides, ut it's good to know that there's a human being on the end of the phone if you need one.

11 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've been with Freeola for a long while.

I've been dealing with Freeola for a good number of years now and can honestly say there has never been reason for complaint. They take care of my needs and although I'm not the most competent with the service they offer me I've never had to call the helpline as everything (that I need) is easy to follow.

8 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Long-term happy Freeola customer.

I've been a very happy Freeola customer (broadband and domains) for over 23 years! These days especially, it's rare to trust and like a company when most are faceless and nearly impossible to contact when required. Keep it up...

8 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First class

Freeola has hosted our personal domain for many years. Never had any problems. Easy to contact by phone for advice which is always prompt, professional and friendly. Reasonably priced.

8 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have used Freeola for many years

I have used Freeola for many years, following a friend’s recommendation, and always found them to be very straightforward in what they do.

They host my 2 business websites and associated email servers. Navigation through their website / webmail and control panel is simple and it’s an easy task to make any changes to my website pages and email settings.

There have never been any problems over the years, but I feel confident that their support is there if needed.

I always recommend Freeola to my friends.

8 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Reliable Service

Been with Get dotted/Freeola for many many years. My husband was self employed when we started with them but is now retired, but we have stayed with them. Our email works away fine and, on the couple of occasions when I have had to ask a question, the very patient and understanding person at the other end was always able to help. Can’t ask for more.

17 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A valuable service.

We have been customers of Freeola for absolutely years and the one thing we have always loved about the company, is that you can phone them and a person, not a machine or someone abroad, will answer the phone and talk to you. They don't blind you with technical questions, just plain, helpful suggestions and answers. They DO REMEMBER to phone you back if that is required. We have never considered moving away from them as they are a good ,friendly, reliable and helpful service. We also feel that they genuinely care about what they provide.

15 juli 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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