Freedom Mobiles UK Omdömen 

317
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I am absolutely satisfied with the product & the service. Product description **** It would be nice to have images of the actual product, but not necessarily. Process time *****... Se mer

Betygsatt 5 av 5 stjärnor

This is the second phone I've bought from Freedom Mobiles. All good with both so far, 1st is over a year old and still good even after sliding off my dashboard and out of car window at a roundabout an... Se mer

Betygsatt 5 av 5 stjärnor

Pleased with purchase having previously bought a fake ipad from elsewhere i checked freedom mobile on trust pilot and bought an ipad.it arrived quickly and condition was better than I expected for a... Se mer

Betygsatt 5 av 5 stjärnor

As many people, I'm usually awry when it comes to buy things online specially technological devices. I ordered an iPhone, which arrived quickly, had minor scratches on screen, but besides that has bee... Se mer

Företagsinformation


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

317 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(317)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Purchase of Samsung Galaxy S6

I purchased this handset from Freedom Mobiles when my daughters first S6 could not be fixed.

The quality of the product (refurbished A grade) was outstanding - looked like new. Handset set up with SIM card with no problems. Very happy with speed of delivery (next day) and customer service team very helpful.

Excellent service and product.

24 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

EXCELLENT THROUGH AND THROUGH

At first i was a bit worried weather to buy from this company as they were suspiciously cheap, but after reading several good reviews, i too kthe plunge and ordered a Samsung Galaxy S6. Initially the delivery address was accidentally put in by myself as my billing address. But after emailing Freedom Mobiles, the emailed back within 5 minutes to advise that they had updated the delivery address for me right there and then! WOW! When the phone arrived, even more WOW! It was in absolutely pristine condition and i saved a considerable amount of money over what the phone would have cost brand new, for the same thing!

23 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic

I ordered an ipad 2 to replace a broken one from Freedom Mobiles. The price was great and the condition of the ipad when it arrived was as stated on their website - excellent, as new. Good communication throughout the purchasing and delivery was very reassuring. I would definitely recommend this company and use them again. Thank you.

20 september 2015
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Poor Quality Goods

The iPad 3 was cheap and I suppose you get what you pay for. The screen was coming away and the device would not function properly. I am sending it back. Let's see what they are like when it comes to refunds.

17 september 2015
Omdöme utan inbjudan
Logotyp för Freedom Mobiles UK

Svar från Freedom Mobiles UK

Hi very sorry about this, suspect this was a grade C device however they are fully tested so should be in full working order without any screen issues.

You will find our returns handling the best in the business however. Simply get in touch with us if you wish to return staff@freedom-mobiles.com or call 0141 250 7835 and use the prepaid tracked returns slip provided with every order.

Freedom Mobiles team are always on hand if you need us!

Best regards,

Stewart
Customer Service
Freedom Mobiles

Betygsatt 5 av 5 stjärnor

Iphone 5c

Absolutely brilliant service. Buying the phone for an excited 13 year old who couldn't believe how quickly it arrived. The quality of the phone is also excellent so I have a very happy teenager.
thank you so much.

16 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good customer service, very good product

I have purchased my new phone class A which was delivered to my house in 1 working day. I am very happy with the product, it is in perfect conditions, basically brand new. Great value for money. I have had a little issue while ordering my phone online as the bank transaction has been rejected (later I understood that there was a discrepancy with the billing address) and I have emailed the company to make sure my money would come back to me. I have received a reply in one hour on a Saturday! The staff have been very kind and helpful explaining the situation and also giving me some advice on how to deal with the bank regarding this as they had more experience than me. I have finally ordered my phone via paypal and everything went perfectly. I am satisfied with the service and with my phone and I would recommend Freedom Mobiles with no doubt.

14 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would recommend without hesitation

Easy to order and very quick reliable service. Ordered a Grade A Samsung Galaxy S6 and received a like new handset. If you're thinking of buying I say go for it, I did and couldn't be happier.

11 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Marvellous customer service

Stewart and Iain at Freedom Mobiles went more than the extra mile with me, when Royal Mail lost the parcel with my reconditioned iPhone in it. They helped me track it and always contacted me promptly and efficiently whilst this process was going on. Excellently efficiency and very kind too.

11 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous service

I bought a Ipad from Freedom and it arrived swiftly in perfect condition as described . It was a very easy fast and secure purchase
Highly recommended

10 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Received my phone right away, it was in great condition and when I had a question about shipping they responded very quickly.

8 september 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delivered sooner than expected used iPad in better condition than I had expected - excellent!

I bought a used iPad - the condition was described as 'acceptable' - I couldn't really see the pictures too well but was just buying it as a second iPad for children to use so wasn't too worried as long as it worked - I didn't want anything too perfect that I'd worry about. However good news! It arrived much quicker than I expected which was great and in far better condition than I'd hoped for! I will definitely use this company again and may look out for another iPad for my mum and husband. I bought my own one new for double the price - but no one else is allowed to use it (!) so this is a great option.

8 september 2015
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

iPad disappointing

I brought an iPad 3. communications and delivery was very good. Only the iPad arrived with quite a big chip down the side :(
The description said slight marks to case and screen, which it did have. It made no mention of chips. So feeling very disappointed as the iPad is for my daughter at Uni. :(

8 september 2015
Omdöme utan inbjudan
Logotyp för Freedom Mobiles UK

Svar från Freedom Mobiles UK

Hi Alison,

Sorry to hear you're not happy with the condition of the iPad. Grade B is usually excellent condition and we almost never have complaints about condition - it could be that the staff member testing this particular item missed the chips.

This is why we have a free, tracked and insured returns system included with every order. We would be more than happy to have the item replaced with a better condition iPad - we are here if you need us!


Best regards,

Euan
Customer Service
Freedom Mobiles

Betygsatt 5 av 5 stjärnor

Couldn't be happier

I found dealing with this seller a positive experience on all fronts.
The delivery arrived when it said it would and it was well packaged to prevent it from damage.
The product itself was exactly as described and I've had no issues with it working so far.
I'd definitely recommend buying from this seller.

8 september 2015
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer