Had a house to sell which needed a refurb Stephen planned both bathroom and the kitchen he also introduced me to a professional fitter the whole process was first class this helped me sell it within... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service from Stephen in Daybrook. His advice and knowledge from the design, layout and choice of kitchen units and worktops was very helpful and professional. He was very patient and was qui... Se mer
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Brilliant company to deal with, used their Somercotes branch a few times lately for bags of 10mm chippings. Price is good, and the delivery drivers are always friendly and nothing is too challengi... Se mer
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Great service delivery day as requested , unfortunate vehicle broke down at my address crane blew hydraulic pipe. Had already delivered 2 out of my 3 bulk bags but couldn’t drop the last until fol... Se mer
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Företagsinformation
Skrivet av företaget
Frank Key builders merchants offer a wide range of building supplies throughout the UK to the Trade & DIY enthusiast. You can find the building materials you need online, available for collection or delivery. See our low prices! If you need the right equipment hire online from our wide range of plant & tool hire.
Kontaktuppgifter
Portland Street, NG5 6BL, Daybrook, Storbritannien
- 01159208208
- www.frank-key.co.uk
4,6
Utmärkt
750 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mixer Hire - Cheaper than i thought!
I hired a mixed from Daybrook. Easy process, helpful staff with loading into my van. Cheaper than I was expecting too! Will definitely use them again.
18 juli 2025
Omdöme utan inbjudan
Svar från Frank Key
👍
Great value and seamless process!
The whole process was easy and quick. The delivery was seamless. The product perfect and the best value that I found. Would 100% recommend and use again!
28 juli 2025
Svar från Frank Key
👍
What an excellent service
What an excellent service , great delivery driver- Jason, was extremely helpful , Polite and professional. He Asked where I wanted my 3 fence pannels. I do I want them fitting in.
So he Fitted 2 of them, the last one needed trimming.
Highly recommend, would use Frank keys again.
5 augusti 2025
Omdöme utan inbjudan
Svar från Frank Key
Thank you so much for your fantastic review! We're thrilled to hear about your positive experience with us. It's great to hear Jason was helpful, and went the extra mile living our values. We'll be sure to pass on your kind words to him – he'll be delighted to hear them!
We truly appreciate your recommendation and look forward to helping you again in the future. If there's anything else you need, don't hesitate to reach out. Thanks for choosing Frank Key! 🌟
Svar från Frank Key
👍
Svar från Frank Key
Thank you for the great 5 star review.
Frank Key are the best👌🏻…
Frank Key are professional & always provide an easy & fast delivery service. Never use anyone else!
27 juli 2025
Svar från Frank Key
Thank you for the 5 star review and the great feedback.
Svar från Frank Key
👍
Delivery was spot on (4 jumbo bags of…
Delivery was spot on (4 jumbo bags of MOT type1) the MOT it self wasnt the nest ibe used before some very large rocks and not alot of dust some areas i has to top up to get a good lock.
But it was cheap and will work so not to bothered
25 juli 2025
Svar från Frank Key
Thank you for taking the time to leave us a review and for your honest feedback! We're glad to hear that the delivery went smoothly and that the product worked for your project.
Our MOT Type 1 is indeed a 40mm-to-dust product, which is ideal for certain applications. For projects requiring a finer finish, our 20mm-to-dust option is a great alternative, though it does come at a slightly higher price point. We’d be happy to discuss your needs for future projects to ensure you get the perfect product for the job. The dust does tend to sit towards the bottom of the bag as well especially if its been raining since it was bagged.
Thank you for using us and hope we can exceed your expectations next time around. If there’s anything we can do to assist with your next project, please don’t hesitate to reach out. We’d love the opportunity to turn this 3-star experience into a 5-star one!
Disappointing delivery service
I deliberately chose my delivery day to coincide with a work from home day. To be home when the delivery was made. No knock on the door to alert me of said delivery. Just drop and leave. Now I have to hand ball 2 tonne of gravel. Thanks for a that.
25 juli 2025
Omdöme utan inbjudan
Svar från Frank Key
Please accept our apologies. We will investigate this and come back to you ASAP.
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent delivery experience didn’t meet your expectations.
Our driver, Rob, mentioned that he did knock on the door upon arrival but didn’t receive a response. He placed the gravel on the driveway, close to the area that appeared to be under preparation, to make it as convenient as possible for you to move and use. We aim to ensure deliveries are placed in the most practical and accessible location while adhering to health and safety guidelines.
Russ the legend
Our delivery driver, Russ, went above and beyond this morning. I am just recovering from surgery and was home alone, but he picked up on this without hesitation offered to bring the delivery up the driveway as there was nowhere suitable to leave it by the road. He did several trips with a smile on his face and wouldn’t even accept a cuppa as thanks - thank you Russ!
21 juli 2025
Omdöme utan inbjudan
Svar från Frank Key
👍
Good product, great delivery
The driver delivered my slate with due care and consideration, very professional.
27 juni 2025
Svar från Frank Key
👍
Great service and range of products
Great service and range of products. On time delivery . Definitely recommend.
24 juni 2025
Svar från Frank Key
👍
Great communication
Great communication. Fast delivery. Excellent price. Quality product. Delivered with care and consideration. Many thanks.
24 juni 2025
Svar från Frank Key
Thanks for taking the time to leave us this great feedback.
Brilliant
Brilliant. Customer service resolved my issue immediately and the driver was amazing. Will definitely use again.
27 juni 2025
Svar från Frank Key
Thanks for the feedback!
Svar från Frank Key
👍
I never use anybody else!!
I never use anybody else!!! Always a good experience Office helpful, online service accessible and delivery guys lovely!
27 maj 2025
Svar från Frank Key
Thanks for your repeat business. Great to hear from our customers, whether new or returning.
Exceptional service from both the…
Daybrook Nottingham Branch...Exceptional service from both the booking staff(Craig) and two delivery drivers. The first delivery was great but we had ordered tons of additional gravel so needed to move the previous lot. Delivery driver 2(Ken) was great and arranged the sharp sand bags, cement etc into a better arrangement to make way for additional stock to be put onto the driveway. Great work & excellent quality items as always. Thanks👍
3 juni 2025
Omdöme utan inbjudan
Svar från Frank Key
Thank you for taking the time to leave us such a glowing review. We'll pass your comments on, I'm sure the guys will appreciate it. Thank you for your custom.
Svar från Frank Key
👍
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